Dylan Schmidt Email & Phone Number

Gilbert, Az, Us

Tampa, Florida, Us

Tampa, Florida, Us

San Francisco, California, Us

Spearheaded a knowledge-centric culture, boosting team morale, and expanding leadership by 300%. Achieved stellar 99.1% ride quality, 4.8-star customer ratings, and 98.3% service levels. Led a 357.1% growth in team size, elevating front-line retention to 72.9%. Recognized for highest employee satisfaction growth.STRATEGIC IMPACT:Established a centralized wiki data library, enhancing team knowledge foundation and operational efficiency.Recruited and mentored external managers, infusing innovation and expertise into company strategies.Promoted four team members to shift supervisors, contributing to organizational growth and success.Achieved exceptional metrics: 99.1% ride quality, 4.8-star customer rating, and 98.3% service levels, amidst 357.1% team size growth.

Englewood, Co, Us

Regional Operations ManagerImplemented training programs resulting in 100% client retention. Led departments to achieve record-high technical productivity at 106%+. Streamlined scheduling, reducing expenses by 20%. Acknowledged for elevating employee engagement to 78%.STRATEGIC IMPACT:Surpassed revenue goals by 103%, achieving $75M in 2020.Enhanced employee retention by 71.9% through strategic initiatives.Achieved 100% client retention with updated training programs.Reduced expenses by 20% through optimized scheduling and operations audit

Englewood, Co, Us

Orchestrated operations for a 20-member team, aligning functions in cost, performance, and customer satisfaction. Elevated employee engagement to 80% from 35% through innovative training programs. Implemented corrective actions to address performance gaps, driving continuous improvement. Collaborated with senior management on business development plans and policy implementation strategies.STRATEGIC IMPACT:Elevated employee engagement to 80% from 35% through innovative training programs.Implemented corrective actions, addressing chronic performance issues and process gaps.Aligned operational functions, optimizing costs, staff performance, and customer satisfaction.Collaborated on business development plans, strategizing policy implementation with senior management teams.

Englewood, Co, Us

Leading a 65-member team across Central and Northern AZ. Delivered $.7M annual revenue, managing expenses below 102.7% of budgets. Orchestrated a 96.1% customer satisfaction rate and 91.6% appointment completion rate. Achieved Top 10 national ranking for performance. Mentored eight promotions, introduced a standardized manual for uniform operations across all U.S. locations.STRATEGIC IMPACT:Achieved $.7M annual revenue and maintained expenses below 102.7% of budgets.Led team to a Top 10 national ranking for performance across 124 locations.Mentored eight team members to Operations and Regional Management promotions.Introduced manual for uniform operations, enhancing efficiency across all U.S. locations.

Kahului, Hawaii, Us

Successfully opened and operated The Pet Shop in Mesa, AZ, providing a wide range of products and services, catering to families and hobbyists. Established a strong customer base by creating a welcoming and knowledgeable environment, resulting in repeat business and positive word-of-mouth referrals. Achieved consistent 25-50% year-over-year growth for ten years, resulting in multi-million-dollar yearly sales.Managed logistics of global importation of live inventory accounting for international trade and CITES.Successfully procured over $1 million in rotational inventory annually, balancing demand and profit margins.Maintained accurate Profit and Loss statements, budgets, and financial plans to ensure store profitability and sustainability.Conducted market analysis to identify trends, competitor activities, and customer preferences, adapting business strategy accordingly.