Dylan Schmidt work email
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Success-driven Leadership Professional with a history of experience in Business Development, Productivity Enhancement, and Team Development. An astute communicator known for listening to team members, identifying specific opportunities, and creating solutions. Possess a proven ability to analyze teams and organizational performances to target, develop, and implement strategic, operational processes that exceed productivity goals, develop personnel, and implement cost control initiatives, all while meeting company objectives. A dedicated achiever recognized for exercising effective problem resolution and organizational skills, and a strong capacity to adapt readily to work environments.
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Av Operations ManagerCruiseGilbert, Az, Us
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General ManagerNational Pool Partners Sep 2024 - PresentTampa, Florida, Us -
Operations ManagerNational Pool Partners Aug 2024 - Sep 2024Tampa, Florida, Us
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National Remote Assistance Operations ManagerCruise Sep 2021 - Mar 2024San Francisco, California, UsSpearheaded a knowledge-centric culture, boosting team morale, and expanding leadership by 300%. Achieved stellar 99.1% ride quality, 4.8-star customer ratings, and 98.3% service levels. Led a 357.1% growth in team size, elevating front-line retention to 72.9%. Recognized for highest employee satisfaction growth.STRATEGIC IMPACT:Established a centralized wiki data library, enhancing team knowledge foundation and operational efficiency.Recruited and mentored external managers, infusing innovation and expertise into company strategies.Promoted four team members to shift supervisors, contributing to organizational growth and success.Achieved exceptional metrics: 99.1% ride quality, 4.8-star customer rating, and 98.3% service levels, amidst 357.1% team size growth.
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Region Resource Operations ManagerDish Network Jan 2019 - Sep 2021Englewood, Co, UsRegional Operations ManagerImplemented training programs resulting in 100% client retention. Led departments to achieve record-high technical productivity at 106%+. Streamlined scheduling, reducing expenses by 20%. Acknowledged for elevating employee engagement to 78%.STRATEGIC IMPACT:Surpassed revenue goals by 103%, achieving $75M in 2020.Enhanced employee retention by 71.9% through strategic initiatives.Achieved 100% client retention with updated training programs.Reduced expenses by 20% through optimized scheduling and operations audit -
Regional Operations SupervisorDish Network Oct 2018 - Jan 2019Englewood, Co, UsOrchestrated operations for a 20-member team, aligning functions in cost, performance, and customer satisfaction. Elevated employee engagement to 80% from 35% through innovative training programs. Implemented corrective actions to address performance gaps, driving continuous improvement. Collaborated with senior management on business development plans and policy implementation strategies.STRATEGIC IMPACT:Elevated employee engagement to 80% from 35% through innovative training programs.Implemented corrective actions, addressing chronic performance issues and process gaps.Aligned operational functions, optimizing costs, staff performance, and customer satisfaction.Collaborated on business development plans, strategizing policy implementation with senior management teams.
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Field Operations ManagerDish Network Aug 2009 - Sep 2018Englewood, Co, UsLeading a 65-member team across Central and Northern AZ. Delivered $.7M annual revenue, managing expenses below 102.7% of budgets. Orchestrated a 96.1% customer satisfaction rate and 91.6% appointment completion rate. Achieved Top 10 national ranking for performance. Mentored eight promotions, introduced a standardized manual for uniform operations across all U.S. locations.STRATEGIC IMPACT:Achieved $.7M annual revenue and maintained expenses below 102.7% of budgets.Led team to a Top 10 national ranking for performance across 124 locations.Mentored eight team members to Operations and Regional Management promotions.Introduced manual for uniform operations, enhancing efficiency across all U.S. locations.
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Founder/OwnerThe Pet Shop, Inc Dec 2009 - Apr 2021Kahului, Hawaii, UsSuccessfully opened and operated The Pet Shop in Mesa, AZ, providing a wide range of products and services, catering to families and hobbyists. Established a strong customer base by creating a welcoming and knowledgeable environment, resulting in repeat business and positive word-of-mouth referrals. Achieved consistent 25-50% year-over-year growth for ten years, resulting in multi-million-dollar yearly sales.Managed logistics of global importation of live inventory accounting for international trade and CITES.Successfully procured over $1 million in rotational inventory annually, balancing demand and profit margins.Maintained accurate Profit and Loss statements, budgets, and financial plans to ensure store profitability and sustainability.Conducted market analysis to identify trends, competitor activities, and customer preferences, adapting business strategy accordingly.
Frequently Asked Questions about Dylan Schmidt
What company does Dylan Schmidt work for?
Dylan Schmidt works for Cruise
What is Dylan Schmidt's role at the current company?
Dylan Schmidt's current role is AV Operations Manager.
What is Dylan Schmidt's email address?
Dylan Schmidt's email address is dy****@****ish.com
Who are Dylan Schmidt's colleagues?
Dylan Schmidt's colleagues are Gokul Raju Manoharan, Mohammad Saffarzadeh, Matt Sousa, Benedikt Schulte, Diana Cabral, Mike Cafferty, Ryan Hsu.
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