Dylan Simon Email & Phone Number

Salt Lake City, Utah, United States

Modernmood.com is an eCommerce company that sells indoor and outdoor furniture for all settings and rooms.As the Founder and CEO, I was responsible for spearheading all aspects of the business, including marketing initiatives, partner relationships, and marketplace commercial efforts to maximize business growth. I supervised 6 direct reports and maintained multi-million dollar annual budgets.To launch an eCommerce business for selling and buying furniture pieces, I identified a target market, defined a suitable business model, and formulated brand positioning. I facilitated in-depth market research to identify marketplace opportunities and economical freight services. Through this, I have successfully onboarded a catalog of 60K products and secured competitive freight rates, enabling the business to establish a competitive market advantage. By utilizing a more personalized approach, I have built and maintained strategic partnerships with top furniture manufacturers and retailers such as Ashley Furniture. I presented the company's unique value proposition and negotiated cost structure, establishing a mutually beneficial agreement. I also developed and implemented eCommerce marketing strategies that increased brand awareness and marketplace user base.

Tampa, Florida, United States

Ienjoy Home is a leading manufacturer of luxurious bedding and home products in the United States.In my role as VP of Strategic Partnerships, I was responsible for overseeing strategic partnerships and identifying opportunities for new markets and products to create new revenue streams for the company. I oversaw 3 direct reports.I built beneficial business relationships with prospective partners in the targeted market and identified strong merger and acquisition opportunities. Through these relationships, the company has obtained new accounts that led to multimillion-dollar revenue growth in just 2 years. I also directed digital marketing campaigns that increased brand visibility and awareness.To drive operational efficiencies, I revamped the forecasting methodology that reduced inventory and lead times, optimizing in-stock and inventory positions. Moreover, I supported business strategy objectives by conducting competitive analysis to identify major competitors and uncover gaps in the market. I utilized these findings to devise a strategic business plan in collaboration with the CEO, maximizing business performance.

Greater Salt Lake City Area

Overstock.com is a tech-driven online retailer that offers a broad range of high-quality home products at the lowest prices.My role as a Merchandise Manager involved establishing and managing a new liquidations department to achieve revenue and margin plan. I led 8 direct reports and managed multimillion-dollar salary and marketing budgets.Leveraging my industry expertise, I built a new payment and selling system for partners and successfully obtained buy-in from all leaders of different verticals. To manage the performance of the assigned portfolio of categories, I facilitated in-depth analysis of market data to identify the underperforming and targeted the ones that exceeded both planned sales and gross margin. This led to achieving the achieved 2X the average company gross and net profit margins.To maximize business growth and profitability, I executed effective marketing campaigns in partnership with the marketing team and reduced unnecessary supply chain costs. As a result, the company has generated multimillion-dollar revenue in 2 years. Moreover, I monitored all aspects of the HR function of the buying and merchandising team, including recruitment, performance management, and compensation and benefits. Consequently, contributing to an increase in employee engagement, loyalty, and retention.

Greater Salt Lake City Area

✪ Responsible for the supplier onboarding process; responsible for contracting with and training new suppliers.✪ Drove improved performance through supplier relationships and internally to deliver exceptional customer experience.✪ Ensured that costs are optimized by negotiating specialized pricing and rebate programs with suppliers. Supported the ongoing expansion and optimization of product offering.✪ Contributed cross functional effectiveness through strong relationships, collaboration, and prioritization/alignment of shared goals.

Greater Salt Lake City Area

✪ Managed the daily activities of a team of coach’s that screen partner contacts between the PCA and the Partner.✪ Created and executed quality programs for Partner Care, Supplier Care, Product Care and Training departments. ✪ Responsible for training the coach’s, preparing reports, maintaining professional and technical knowledge, accomplishing organization goals, developing and implementing interdepartmental operations and policies that lead to improving quality service.

Greater Salt Lake City Area

✪ Professionally resolved partner related issues; worked with CS and Partner Pay Support Teams along with suppliers to ensure that issues were resolved fairly and quickly.✪ Implemented decisions and provided honest communication and feedback to assigned team and management.

Utah

# Controlled day-to-day operations by scheduling labor, ordering food and supplies, and developing the team. Ensured OSHA, local health and safety codes, and company safety and security policy are met.# Recruited, interviewed, and hired team members, conducted performance appraisals, appropriate use of progressive discipline, motivated and trained the team.# Evaluated, improved, and established KPIs that remain consistent with best practices. Built vendor relationships, and negotiated efficiently.# Ensured all business activities were in accordance with applicable rules and regulations meeting the highest quality standards and customer expectations in the industry.

Greater Salt Lake City Area

✪ Evaluated call volume metrics and Audit Quality and met established department standards.✪ Continuously monitored key performance metrics and ensured smooth execution to consistently meet or exceed department goals.✪ Took appropriate action to identify deficiencies, developed and implemented improvements by coaching and managing team effectively.✪ Identified key areas of opportunity by reviewing customers, competitors and market trends, leveraging understanding and industry know-how and connections.