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I am a self-motivated, analytical, and results-oriented Head of Ecommerce with in-depth experience managing all aspects of eCommerce business, including operations, go-to-market strategies, strategic partnerships, and marketplace commercial efforts.Throughout my career, I have played a pivotal role in driving multi-million dollar revenue in sales growth, strengthening market position, and optimizing operational efficiency. I am keynoted for my expertise in nurturing partner relationships, developing and executing business plans, as well as developing and leading a high-performing multi-disciplined team of eCommerce professionals.For the past 13 years, I have founded two companies and worked in diverse positions for various eCommerce businesses. Through these experiences, I have cultivated my comprehensive knowledge of eCommerce platform capabilities and business levers. This allows me to deliver consistent success in planning, development, and leadership of programs and process innovations that establish industry precedents and contribute to productivity, efficiency, and bottom-line performance.My goal is to leverage my comprehensive background in eCommerce and business management to help fast-paced organizations discover creative opportunities and implement strategies that drive transformational growth. I believe this is the key to establishing the foundation for propelling affinity and conversions, resulting in sustainable business revenue. Key Skills:Business DevelopmentRelationship BuildingContract NegotiationAdvertising StrategiesTraining & DevelopmentStrategic PlanningContinuous Process ImprovementOperations Management Data Management SkillsI am keen to connect with professionals who enjoy exploring digital marketing, eCommerce, and operations management. Please feel free to message me here on LinkedIn.
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Founder And CeoModernmood.Com Jun 2019 - Jun 2022Salt Lake City, Utah, United StatesModernmood.com is an eCommerce company that sells indoor and outdoor furniture for all settings and rooms.As the Founder and CEO, I was responsible for spearheading all aspects of the business, including marketing initiatives, partner relationships, and marketplace commercial efforts to maximize business growth. I supervised 6 direct reports and maintained multi-million dollar annual budgets.To launch an eCommerce business for selling and buying furniture pieces, I identified a target market, defined a suitable business model, and formulated brand positioning. I facilitated in-depth market research to identify marketplace opportunities and economical freight services. Through this, I have successfully onboarded a catalog of 60K products and secured competitive freight rates, enabling the business to establish a competitive market advantage. By utilizing a more personalized approach, I have built and maintained strategic partnerships with top furniture manufacturers and retailers such as Ashley Furniture. I presented the company's unique value proposition and negotiated cost structure, establishing a mutually beneficial agreement. I also developed and implemented eCommerce marketing strategies that increased brand awareness and marketplace user base.
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Vice President Of Strategic Partnerships (Remote)Ienjoy Home Nov 2016 - Dec 2019Tampa, Florida, United StatesIenjoy Home is a leading manufacturer of luxurious bedding and home products in the United States.In my role as VP of Strategic Partnerships, I was responsible for overseeing strategic partnerships and identifying opportunities for new markets and products to create new revenue streams for the company. I oversaw 3 direct reports.I built beneficial business relationships with prospective partners in the targeted market and identified strong merger and acquisition opportunities. Through these relationships, the company has obtained new accounts that led to multimillion-dollar revenue growth in just 2 years. I also directed digital marketing campaigns that increased brand visibility and awareness.To drive operational efficiencies, I revamped the forecasting methodology that reduced inventory and lead times, optimizing in-stock and inventory positions. Moreover, I supported business strategy objectives by conducting competitive analysis to identify major competitors and uncover gaps in the market. I utilized these findings to devise a strategic business plan in collaboration with the CEO, maximizing business performance.
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Director Of MerchandisingOverstock.Com Oct 2013 - Oct 2016Greater Salt Lake City AreaOverstock.com is a tech-driven online retailer that offers a broad range of high-quality home products at the lowest prices.My role as a Merchandise Manager involved establishing and managing a new liquidations department to achieve revenue and margin plan. I led 8 direct reports and managed multimillion-dollar salary and marketing budgets.Leveraging my industry expertise, I built a new payment and selling system for partners and successfully obtained buy-in from all leaders of different verticals. To manage the performance of the assigned portfolio of categories, I facilitated in-depth analysis of market data to identify the underperforming and targeted the ones that exceeded both planned sales and gross margin. This led to achieving the achieved 2X the average company gross and net profit margins.To maximize business growth and profitability, I executed effective marketing campaigns in partnership with the marketing team and reduced unnecessary supply chain costs. As a result, the company has generated multimillion-dollar revenue in 2 years. Moreover, I monitored all aspects of the HR function of the buying and merchandising team, including recruitment, performance management, and compensation and benefits. Consequently, contributing to an increase in employee engagement, loyalty, and retention. -
Supplier Onboarding ManagerOverstock.Com Mar 2013 - Oct 2014Greater Salt Lake City Area✪ Responsible for the supplier onboarding process; responsible for contracting with and training new suppliers.✪ Drove improved performance through supplier relationships and internally to deliver exceptional customer experience.✪ Ensured that costs are optimized by negotiating specialized pricing and rebate programs with suppliers. Supported the ongoing expansion and optimization of product offering.✪ Contributed cross functional effectiveness through strong relationships, collaboration, and prioritization/alignment of shared goals.
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Partner Care Quality ManagerOverstock.Com May 2012 - Oct 2014Greater Salt Lake City Area✪ Managed the daily activities of a team of coach’s that screen partner contacts between the PCA and the Partner.✪ Created and executed quality programs for Partner Care, Supplier Care, Product Care and Training departments. ✪ Responsible for training the coach’s, preparing reports, maintaining professional and technical knowledge, accomplishing organization goals, developing and implementing interdepartmental operations and policies that lead to improving quality service.
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Partner Care AssociateOverstock.Com Feb 2012 - May 2012Greater Salt Lake City Area✪ Professionally resolved partner related issues; worked with CS and Partner Pay Support Teams along with suppliers to ensure that issues were resolved fairly and quickly.✪ Implemented decisions and provided honest communication and feedback to assigned team and management.
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Business OwnerDrive-Thru Coffee Shop Taylorsville Jun 2011 - Jan 2012Utah# Controlled day-to-day operations by scheduling labor, ordering food and supplies, and developing the team. Ensured OSHA, local health and safety codes, and company safety and security policy are met.# Recruited, interviewed, and hired team members, conducted performance appraisals, appropriate use of progressive discipline, motivated and trained the team.# Evaluated, improved, and established KPIs that remain consistent with best practices. Built vendor relationships, and negotiated efficiently.# Ensured all business activities were in accordance with applicable rules and regulations meeting the highest quality standards and customer expectations in the industry.
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Customer Service Quality CoachOverstock.Com Feb 2008 - May 2011Greater Salt Lake City Area✪ Evaluated call volume metrics and Audit Quality and met established department standards.✪ Continuously monitored key performance metrics and ensured smooth execution to consistently meet or exceed department goals.✪ Took appropriate action to identify deficiencies, developed and implemented improvements by coaching and managing team effectively.✪ Identified key areas of opportunity by reviewing customers, competitors and market trends, leveraging understanding and industry know-how and connections.
Dylan Simon Skills
Frequently Asked Questions about Dylan Simon
What is Dylan Simon's role at the current company?
Dylan Simon's current role is I help ecommerce businesses maximize bottom-line performance through effective marketing strategies and marketplace commercial efforts | Head of Ecommerce | Senior Operations Manager | Business Executive.
What is Dylan Simon's email address?
Dylan Simon's email address is ds****@****ock.com
What is Dylan Simon's direct phone number?
Dylan Simon's direct phone number is +180187*****
What skills is Dylan Simon known for?
Dylan Simon has skills like E Commerce, Account Management, Dmexpress, Management, Customer Service, Online Advertising, Retail, Marketing Strategy, Online Marketing, Marketing, Irda Certified, Cefa.
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Dylan Simon
Seattle, Wa4dylansimon.com, colliers.com, kidder.com, kiddermathews.com5 +161733XXXXX
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2curetheprocess.org, everylifefoundation.org -
Dylan Simon
Corporate And Internal Communications, Employee Engagement, And Change Management LeaderSeattle, Wa
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