- Led internal corporate communications, driving employee engagement for 300+ stores globally.- Supported Chief People Services Officer with executive communications and global HR strategy focusing on diversity, equity, inclusion, and team member benefits.- Managed change management initiatives and internal channel strategy, partnering with Marketing and HR to ensure cohesive messaging.- Coordinated and led team events, reviews, and planning activities, enhancing team culture and collaboration.- Developed and managed project plans for internal communication strategies, tracking progress and ensuring timely delivery.- Led project management for internal communications projects, oversaw all stages from planning to execution, and ensured successful completion.

- Develop and execute internal communications for the global facilities, culinary, and security (FCS) organization- Develop and execute change management and strategic communication initiatives in partnership with global XFN teams- Create proactive and reactive messaging and write workplace posts supporting key initiatives and program rollouts- Develop strategy, oversee both planning and execution, and measure results of remote events for program launches (e.g., site-wide Q&As)- Lead XFN team coordination to implement consistent messaging across the organization, and support streamlined XFN collaboration

- Served as Chief of Staff for the Chief Marketing Officer, led all new product launches, company-wide sales moments, and game releases.- Coordinated multiple concurrent project plans for key game launches, ensuring timely delivery.- Developed and implemented a data-driven feedback system to guide product development and support new product launches.- Managed strategic partnerships with all major external studio partners, enhancing communication and collaboration.- Created, managed, and led project management for the Marketing Team in the Atlassian suite, specifically using Jira and Confluence.- Directed internal and external communications, ensuring alignment with company goals and enhancing brand visibility.- Led cross-functional teams to deliver high-quality digital and physical gaming experiences, focusing on process improvements and resource optimization.- Led regular project reviews and sprint planning sessions to ensure on-time and within-budget delivery of products.

- Advised the Councilmember on all communications-related issues- Crafted paid, earned, and owned communications messaging and strategy, including a robust digital advertising effort to drive engagement and fundraising- Produced and distributed cross-platform organic social media content- Led media relations for the campaign and principal - including pitching stories to reporters- Drafted all external written content including fundraising letters, newsletters, emails, print collateral, website copy, social media, and Op-Eds

- Created and executed project plans for senior staff for long-term initiatives around modernizing infrastructure. - Led negotiations to settle lawsuits with Card Clubs suing the City.- Worked across multiple first-responder departments to ensure the timely installation of a new citywide radio system. - Managed a Council Committee, which involved wrangling multiple city departments (Parks, Neighborhood Services, Housing, and the SJ Library) and ensuring that teams were up to date on the forefront of public policy.

- Wrote and edited mayoral correspondence, policy memos, and a wide variety of other communications materials.- Advised the Mayor on key political and policy issues facing the tenth-largest city in the United States.- Created multimedia assets (i.e., print collateral, video, animation, infographics) allowing for quick responses to media stories.- Managed executive office team of five, including operations, scheduling and advance, and city council liaison. - Wrote and edited speeches for the mayor and other members of Senior Staff.- Led Citywide Budget Games, and created a new model for outreach, exponentially increasing participation and ensuring better representation in the process.- Served on the San José Arena Authority board, which manages the three largest public sports facilities in the region.

- Wrote and edited a wide variety of policy briefs related to emerging technologies (e.g., broadband, privacy, robots, autonomous vehicles, net neutrality, etc.).- Analyzed city staff memos and prepared briefings for Mayor Liccardo in advance of committee and council meetings.- Developed and raised $400,000+ for the Mayor’s initiative to help homeless residents find employment, and coordinated intra-governmental efforts to address the City’s most blighted freeway on/off-ramps. - Launched a civic challenge in partnership with local universities where the mayor’s office held an open competition to solve one of the city’s most costly problems - hard-to-reach graffiti. - Launched the Smart City Vision as a member of the Office of Strategic Partnerships and Civic Innovation. - Modernized San Jose’s “Green Vision,” a major policy piece of the mayor’s office, during time in charge of environmental policy for the office.

- Managed constituent communications and developed relationships with community leaders - Advanced and staffed the Councilmember at community and partner events and meetings. - Managed intern team