Dylan Smith Email & Phone Number

Houston, Tx, Us

United States

Provide exceptional customer service to healthcare and government clients through outbound calls, conducting surveys on behalf of hospitals and assessing community health needs.Collaborate with physicians and hospital systems to gather and document information related to healthcare benefits and government programs.Handle inbound calls from hospital systems, local health departments, and callers seeking information and assistance. Demonstrate versatility by working on… Show more Provide exceptional customer service to healthcare and government clients through outbound calls, conducting surveys on behalf of hospitals and assessing community health needs.Collaborate with physicians and hospital systems to gather and document information related to healthcare benefits and government programs.Handle inbound calls from hospital systems, local health departments, and callers seeking information and assistance. Demonstrate versatility by working on multiple projects and seamlessly transitioning to higher volume projects as needed. Prioritize tasks effectively to ensure timely and accurate completion of calls and documentation.Navigate computer screens efficiently to access and provide callers with relevant information and guidelines.Maintain a professional and courteous demeanor while assisting callers, ensuring a positive customer experience. Document call information accurately and thoroughly, adhering to established protocols and guidelines. Show less

Portland, Oregon Area

Leveraged my expertise as a Freelance Environment Artist to enhance my asset creation abilities, implementing various techniques to improve workflow and create modular assets for versatile use.Developed proficiency in 3D painting software, enabling quick texturing and visualization of assets in Unreal Engine, resulting in immersive and visually appealing game environments.Explored and implemented advanced shader techniques to create unique and captivating visual effects… Show more Leveraged my expertise as a Freelance Environment Artist to enhance my asset creation abilities, implementing various techniques to improve workflow and create modular assets for versatile use.Developed proficiency in 3D painting software, enabling quick texturing and visualization of assets in Unreal Engine, resulting in immersive and visually appealing game environments.Explored and implemented advanced shader techniques to create unique and captivating visual effects, enhancing player immersion and overall gaming experience.Adapted to different game engines, transitioning from CryEngine to eventually settling on Unreal Engine, showcasing flexibility and adaptability in working with different software platforms.Expanded knowledge and skills in software applications such as Photoshop, Substance, Blender, and ZBrush, enabling the creation of high-quality and realistic 3D assets.Maintained clear and concise documentation of asset creation processes, facilitating ease of understanding and collaboration with clients and team members.Actively sought out opportunities for professional growth and learning, staying updated with the latest trends and advancements in the field of environment art.Diligently proofread all deliverables, ensuring accuracy and adherence to client specifications. Show less

Portland, Oregon Metropolitan Area

Oversaw test takers and ensured a secure testing environment, implementing rigorous security measures to prevent cheating and unauthorized access to private information.Conducted regular center walkthroughs and monitored camera surveillance to detect and address any malpractices or violations. Performed thorough security checks on test takers, diligently searching for prohibited items and ensuring compliance with testing regulations.Obtained IRS… Show more Oversaw test takers and ensured a secure testing environment, implementing rigorous security measures to prevent cheating and unauthorized access to private information.Conducted regular center walkthroughs and monitored camera surveillance to detect and address any malpractices or violations. Performed thorough security checks on test takers, diligently searching for prohibited items and ensuring compliance with testing regulations.Obtained IRS clearance to handle sensitive candidate information and stayed updated with evolving security practices and protocols.Maintained a safe and clean testing center, adhering to strict COVID-19 safety guidelines during the peak of the pandemic.Provided guidance and assistance to test takers, assisting with form filling and supplying necessary materials for the exams.Proactively communicated with up to 40 testers daily, answering questions and providing timely information about the testing environment.Efficiently managed the check-in process for testers taking breaks, reducing security check time by 50% and minimizing disruptions.Trained new employees on standard procedures and provided constructive feedback to enhance their performance Show less

Independence, Missouri, United States

Collaborated with a small team of up to 10 employees to bring environment concepts to life, extrapolating designs to multiple levels and creating base block outs to guide asset creation.Developed stylized shaders in Unity that allowed for quick customization of color, patterns, and size, significantly speeding up production and enhancing visual variety.Created advanced shaders that improved workflow and reduced asset creation time by 200%, resulting in increased efficiency and… Show more Collaborated with a small team of up to 10 employees to bring environment concepts to life, extrapolating designs to multiple levels and creating base block outs to guide asset creation.Developed stylized shaders in Unity that allowed for quick customization of color, patterns, and size, significantly speeding up production and enhancing visual variety.Created advanced shaders that improved workflow and reduced asset creation time by 200%, resulting in increased efficiency and productivity.Provided feedback and guidance to teammates on asset quality and improvement, fostering a culture of continuous learning and growth.Designed modular assets that facilitated faster environment creation, resulting in a 2x increase in efficiency and level- building flexibility.Maintained consistent communication with the team and director to ensure alignment with the overall vision and artistic direction.Prioritized and guided other art team members in asset creation, offering advice and support to enhance their skills and output.Ensured clear and concise documentation of processes and instructions, facilitating seamless knowledge transfer and collaboration within the team. Show less

Game And Interactive Media Design, 3.31 Gpa

Studied Game Design, Media Design, and their practical implementation.

High School Diploma, 3.6 Gpa

Graduated High School, with high honors.

Bachelor'S Degree, Game Art