Dylan Spencer Email & Phone Number

Jacksonville, Florida, United States

Guides and establishes team norms including Definition of Done and Definition of Ready for an agile Scrum team • Coordinates and coaches Product Owner to best define actionable product requirements • Coordinates and manages internal/external stakeholders to maintain, define and refine project timelines • Coordinates and guides PI Planning, Sprint Planning, Sprint Retrospective, Daily Scrum, Sprint Refinement, and Backlog Grooming • Partners with business units to drive user-lead design and discovery discussions for 6 applications. • Decomposes technical requirements for non-technical stakeholders to maintain buy-in throughout the project and resolve ambiguous product requirements • Socializes a shared vision for multiple projects across two teams and maintains a high standard of excellence • Coordinates with Product Owner, Business Analyst, Stakeholders and Developers to define thorough, ADA Compliant, actionable user stories • Engages with stakeholders to ensure valuable sprint reviews with actionable feedback

Jacksonville, Florida, United States

Acted as a leader for two agile squads in creating product features with impacts ranging from .Com lead generation - accounting for 40%+ of all traffic – to tech debt clean up efforts increasing tech-stack efficacy – to vendor retirement projects which resulted in multi-million-dollar annual savings.● Delivered high-visibility, high-value projects – totaling 3 to-market features and ~$3,000,000 in annual savings by streamlining our tech-stack and reducing vendor overhead.● Coached and guided Product Owners, Business Analysts and Stakeholders to produce robust and actionable stories for developer acceptance – resulting in a backlog and roadmap prepared for up to 3 quarters in advance.● Improved product planning and refinement sessions – Resulting in an average increase of confidence in completion by 20% when taking polls from developers and stakeholders.● Achieved highly performant teams – averaging a 35% increase in velocity across two agile teams in one year.● Increased feature planning efficacy and backlog transparency - reducing item age from 138 days to 45 days for multiple squads over 6 months.● Launched and matured a 3rd intern agile squad in 6 months – delivering the team’s major goal of revamping UI and CX elements on legacy systems.● Facilitated effective PI planning by coordinating data-driven dialogues at Agile Release Train level.

Jacksonville, Florida, United States

Acted as the main point of contact for clients and internal stakeholders from project ideation to completion – managed two distributed teams of 20 total developers, QA representatives, and business analysts to ensure on-time, in-scope, and in-budget delivery of high-visibility projects.● Implemented software development and stakeholder engagement workflows that increased throughput of development projects by 80% YoY – increasing available marketable features from a dozen to well over 100.● Enabled successful implementation of 100+ development projects for key stakeholders – resulting in +30% net retention YoY.● Routinely defined user stories to match customer requirements and prioritized these stories to maintain a healthy roadmap of best-in-class features for mass adoption.● Proved organizational performance improvements through OKR and KPI tracking – leading to a dramatic increase of customer satisfaction and business stakeholder confidence.

Jacksonville, Florida, United States

Jacksonville, Florida Area

Developed standards-aligned curriculum using diverse instructional methods Used technology-based programs to gather data about student performance; planned lessons and materials accordingly Led digital design training using InDesign to help students understand the process of creating a publication Communicated with stakeholders to ensure the enforcement of educational plans Scaffolded low proficiency students through engagement strategies and differentiated materials Management of small-group and large-group instruction, ranging from 5 to 30 in size Rotary Oratory Competition Coach

St. Johns Towncenter

Goal-oriented inside sales focused on meeting clients needs and establishing long-term relationships with clients. Provide a positive, low-pressure atmosphere while maintaining a focus of expanding sales outside of client initial needs. Maintain courteous interactions and professional stature throughout the sales, tailoring, and product addition process.