Dylan Stevens Email & Phone Number

Vancouver, Washington, United States

● Conducted audits on Oracle licensing compliance for Fortune 500 companies and government organizations.● Coordinated project plans for data collection, cost analysis, and delivery, ensuring timely completion of projects. ● Developed Scope of Work (SOW) documents and authored white papers to be featured on the company website.● Created Excel documents and presentations of cost analysis for C-level executives, comparing company deployment and entitlement and identifying areas for cost savings. ● Reviewed Oracle policy, ordering and support renewal documentation, and compiled full Oracle entitlement. ● Onboard clients and continuously communicated effectively with stakeholders across multiple time zones, through consistent email communication and video conferences. ● Reviewed ordering documents from a major city government division and identified significant gaps in entitlement across subgroups due to license limitations.● Assist in Oracle contract negotiations, crafting emails for procurement to send to Oracle to right size on premise and cloud contracts, request greater discounts, and negotiate uplift percentage on support contracts.● Designed and developed comprehensive training documentation and structure for new hires.

● Provided customer service both in person and virtually for account issues. ● Worked closely with clients to uncover concerns and create effective solutions. ● Modeled payment plans and interest growth for clients. Completed loan application process from application to signature. ● Preliminary legal document review as first line of defense against fraud. ● Maintained open communication with clients through regular follow-ups and appointment setting. ● Collected and reported data on new clients and local workplaces to support new business growth. ● Presented a plan to increase follow-up with clients whose accounts were opened offline, resulting in increased credit opportunities and stronger client relationships. ● Served as a branch morning huddle educator, informing co-workers on the focus of the day and educating the team on new procedures/products during morning team meetings.

● Utilized technology in the classroom to enhance student engagement and learning, and to facilitate data collection and analysis. ● Developed, implemented, and utilized assessment tools and analyzed data to evaluate the effectiveness of curriculum and instruction, resulting in improved student performance. ● Utilized student data to create individualized performance management plans resulting in a 98% passing percentage. ● Actively participated in district-wide professional development and collaborated with math teachers across the district to enhance curriculum development. ● Beta-tested new curriculum a year before district-wide implementation, collected data and provided feedback to improve the curriculum. ● Organized and coordinated state testing within the math department for displaced grade level students, ensuring they had appropriate testing opportunities.

Portland, Oregon Metropolitan Area

Pocomoke City, Maryland, United States

Worked summers through college and during my gap year between entering my Master's program.Primary functions:-Machine operation-Inventory management-Order fulfillment-Forklift operator-Shipping and truck loading-Assembly (Both cleanroom and not)-New hire training

Master Of Education - Med, Mathematics, 3.86 Gpa

Bachelor'S Degree, Mathematics, 3.727 Gpa

Bachelor'S Degree, Psychology, 3.727 Gpa

Minor, Statistics