Dylan Stuckey Email & Phone Number

Chicago, IL, US

Verona, Wisconsin, United States

• Train hospital analysts and operations staff as well as end users looking to gain certification in Resolute Hospital Billing, Security, and Data Courier.
• Design and upgrade training materials within the Resolute Hospital Billing application including: training companions, projects, exams, class PowerPoints, and other learning materials.
• Conduct frequent exam reviews with customer trainees in order to optimize learning and content retention.
• Provide support (both virtually and in-person) during training environment build, and go-lives for Epic customers.

Long Beach, California, United States

• Developed and managed client relationships with proactive outbound communications to achieve client satisfaction and increase lead generation
• Collaborated with Marketing management to set quantifiable development goals, intended to drive new business and increase revenue
• Drove performance metrics and key performance indicators to identify account risks and oversee timely conflict resolution in order to protect revenue
• Utilized Salesforce CRM to update account opportunities and maintain consistent and up to date account information
• Provided each customer with a thorough overview of the myKaarma product and its value benefits

Chicago, IL

• Created visual art targeted to the branding and business needs of commercial companies and private interests
• Cultivated business relationships and provides continual outreach in order to drive sales and increase yearly revenue

Detroit, Michigan, United States

• Created and delivered original content for presentations that represented both the featured product and Chevrolet as a global brand
• Managed and evaluated floor staff at major auto shows
• Translated technical information to a variety of audiences
• Crafted geographic and demographic specific messaging to suit the audience
• Lead group training Q&A sessions at yearly GM training on auto show policies and procedures
• Served as the Chevrolet technology liaison in 2014 to media and news outlets, for the initial launch of Chevrolet's new 4G LTE wifi integration

• Designed and created original content for the company's social media platforms (Facebook, Instagram, company website)
• Developed a comprehensive marketing plan designed to increase social media following and to unify the company as a branded property, resulting in a 60% increase in social media following.
• Lead group exercises and served as producer on a multitude of company productions

Master Of Fine Arts (M.F.A.), Theatre, 3.95

Graduated Summa Cum Laude Full Graduate Assistantship

Certificate, Stanislavski Technique

Completed a certificate program at MXAT with studies in: Ballet, Movement & Acrobatics, Stanislavski Technique, Michael Chekhov Technique.

Bachelor Of Science (B.S.), Visual And Performing Arts / Communications, 3.78

Graduated Magna Cum Laude 2005 Theatre Department Scholar 2004 Dominican Scholar