Dylan Thomas Email & Phone Number

United States

Atlanta, Georgia, United States

Woodstock, Georgia, United States

Greater Atlanta Area

The Client Account Manager is a customer facing position focused on the client’s experience with the lifecycle of a project or account.This includes primary contact for the client for all services, project management invoicing,, inventory and vendor management, provisioning, reporting, and business intelligence.The Client Account Manager is chartered with.

Greater Atlanta Area

Responsible for but not limited to: order processing, pricing requests, general account management and customer interface to include – follow up and, when required, escalation of issues. This position will rely in part on the use of various web-based tools and databases to satisfy customer requests. We specialize in the support of medium– to large-sized.

Atlanta Marriott Century Center

Coordinates group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.Check availability, coordinate with sales, hotel departments and customers to ensure consistency, high.

Atlanta Airport Marriott

Atlanta Airport Marriott

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room.

Fairburn, GA

-Ensuring that all guests not only enjoy their stay but will want to return-Responsible for handling any and all guest requests and complaints-Responsible for bolstering hotel occupancy rate through marketing strategy meetings and social media-Make certain that all front desk staff are in sync with protocols and guidelines-Negotiating and booking.

Responsible for performing managerial duties in director's absenceAccountable for calculating all "End of Day" accounting reports Maintained boutique merchandising/ Continuously creating new displays for new productsAssisted with employee training and product knowledgeAssisted with scheduling and appointment balancing of 20+ employees29 Spa at The Mansion.