Specializing in POS & EFTPOS systems for small & medium sized businesses. Assisting clients with finding the POS system to suit their needs. Providing first line level 1 and 2 technical support while delivering high level customer service and advice. Manage procurement, configuration and installation of all required equipment, software and hardware. Provide ongoing training for clients and staff members. Provide high level of accuracy in all administrative functions. Undertake ongoing research and sourcing of products to anticipate client’s requirements. Working closely with clients to ensure satisfactory outcomes for all involved parties.

The IITP of New Zealand has formed Student Chapters with Tertiary Institutions to close the gap and inform students of the growing IT Sector.

I studied Computer Science at Bay of Plenty Polytechnic.In my first year (level 5) I achieved a grade of A+ in all 8 of my papers and received the Top Student Award. In my second year (level 6) I achieved a grade of A+ in 5 of 6 papers ( the other one was an A) and again received the Top Student Award.

Key responsibilities- Designed, priced and sold corporate fit outs. - MS Word and Excel used to convey project information to relevant persons.- MS Project used to design schedules and to track progress of fit out programs. - AutoCAD used to design and edit floor plans and component drawings. - Time management techniques used to ensure project targets were achieved.- Management of tradesmen and regularly communicate with clients.

Key responsibilities- Assisted with the design, pricing and site management of commercial fit outs. - MS Word and Excel used to convey project information to relevant persons.- MS Project used to design schedules and to track progress of fit out programs. - AutoCAD used to design and edit floor plans and component drawings. - Time management techniques used to ensure project targets were achieved.- Management of tradesmen and regularly communicate with clients.

Franchise Manager for the Northern suburbs, responsible for a team of 25, including Courier Franchisee’s, Sub-Contractors, Company Drivers and depot staff.DUTIES INCLUDED• Planning and co-ordination of Courier Runs• Ensuring freight sorting / delivery standards• Liaison with customers to maintain a high service level• Sales support for Courier Franchisee’s

Responsible for the daily operations of Fastway Couriers Perth, staff of 15 and assisted the courier franchise business owners. DUTIES INCLUDED:• Courier Management• Weekly Report’s to the Directors• Computer Operation – Word, Excel, Outlook• Data Entry – Excel spreadsheets and Power Point Applications• Customer Service Management• Problem Solving• Freight Management • Arrangement of Courier Territories