Dylan Harel-Ducklow Email & Phone Number

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬BUILDING RAPPORT AND DELIVERING EXCEPTIONAL CUSTOMER SERVICE▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬One of the most challenging aspects of any job when interacting with clients- whether it be in sales or support- is finding out what they really need and how to best deliver excellent service to them. Solving those challenges are some of the most rewarding and favorite aspects of my job. When a customer has a problem or a question they need answered it's always a little different each time, be it from the content of their problem or just from the way you get to interact with them that is different from everyone else. Helping people and troubleshooting their problems has always been a strength of mine that I have applied often at my position at Chestnut Consulting.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬TROUBLESHOOTING PROBLEMS QUICKLY, EFFICIENTLY, AND CREATIVELY ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Technical problems are a reality in any field and one of the skills I have developed in my work experience and in my education is troubleshooting and ultimately solving those problems. Whether it be helping a customer/employee solve software or hardware issues or tackling a completely novel issue I am very comfortable in getting things fixed in a timely and efficient manner.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Seeking a hardworking, creative problem-solver with a passion for IT and superb customer service skills with IT experience working with a variety of industries and their specific needs?CONTACT: EMAIL: dylanducklow@gmail.com PHONE: 715-501-3806▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Listed skills include Computer Hardware, Office 365, Connectwise, Continuum, and 11 others.

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  Chippewa Valley Technical College

  Information Technology - Network Specialist