Dylan Hansen Email & Phone Number

Vancouver, Bc, Ca

San Francisco, California, Us

Oversees a team dedicated to leveraging generative AI and cutting-edge technologies to build innovative tools and applications that enhance productivity for internal engineering teams and executive leaders across Salesforce. Responsible for driving impactful advancements in technology and operational efficiency.Leads the Cross-Cloud Virtual Architecture Team (XVAT), coordinating architectural initiatives and strategic decision-making among Salesforce’s most senior architects within the Technology and Products organization.Works closely with the EVP of Engineering and Chief Engineering Officer on key programs that require collaboration and alignment across Salesforce’s Distinguished Architects and Engineers.Serves as a faculty member for the Technology Leadership @ Salesforce program, focused on coaching and empowering the next generation of technology leaders within the organization.

San Francisco, California, Us

Senior Director, Architecture & Technology Programs for Salesforce's Technology, People, Innovation & Learning (TPIL) team. Partner closely with senior technology architects and executives to create programs that evolve and grow Salesforce's architecture strategy and internal architect community.Owner for the Architecture Success V2MOM that supports over 600+ architects within the Technology & Products organization. Fosters growth within the internal architecture teams by building programs that focus on architectural practices, enablement content and collaboration between architects.Created frameworks to expand Salesforce's Virtual Architecture Teams (VATs), enabling 100+ leaders to successfully drive decision making and architectural review within their teams. Partnered closely with Salesforce's most senior distinguished architects to provide coaching and growth opportunities to emerging technical leaders.Leads Salesforce's Cross-Cloud Virtual Architecture Team (XVAT). Drives architectural improvements and decision making across Salesforce's most senior architects as determined by SVP's across the Technology and Products organization.Co-lead for Salesforce's annual internal Engineering Summit, bringing together the company's top technical talent to strategize with Office of the CTO on long range technical priorities. Lead Salesforce's internal Women Architects program, creating community for Salesforce's most senior women technologists and amplified the work being done to the rest of the company and beyond.

San Francisco, California, Us

Senior Director, Engineering Enablement & Engagement in Salesforce's Technology, Marketing and Product (TMP) organization. Responsible for leading a team of engineers and program managers focused on internal technical enablement, open source and engineering marketing efforts.Partnered with business leaders to launch technical enablement programs to scale to thousands of engineers, enabling them on internal technologies to accelerate Salesforce's move to the public cloud (Hyperforce). Revamped and operationalized Salesforce's Open Source Programs Office (OSPO) to support hundreds of internal open source requests and thousands of external open source contributions. Aligned closely with Recruitment Marketing teams to grow Salesforce's engineering brand in market.Owner and maintainer for Salesforce's engineering website, highlighting stories of engineering challenges and successes to build Salesforce Engineering brand. Drove content strategy and brand awareness to reach 300k+ page views each year.Technology & Product Site Leader for the Vancouver office, responsible for growth strategy and employee engagement for all technical employees in the Metro Vancouver region.

San Francisco, California, Us

Head of Engineering for Salesforce.org's Education Cloud products, including Advisor Link, Admissions Connect, Education Data Architecture, K-12 Architecture Kit & Student Success Hub. Manage a distributed staff of 20+ engineers and technologists with an operating budget of $5m+ across North America. Responsible for delivering rich product experiences in the education market to thousands of institutions across the globe with a combined product ACV of $10m per year.Supported the merger and acquisition of Salesforce.org to Salesforce.com, guiding direct staff and hundreds peers through significant organizational change while navigating new processes and procedures. Designated "change champion" by executive leadership team.Member of the Salesforce.org Technology & Products leadership team, strategizing on cross functional initiatives that impact overall delivery of Salesforce.org's products. Provide coaching and mentoring to other leadership functions across the organization.Site leader for the Vancouver office, providing direction to support Salesforce's growth in the Vancouver market and overall employee experience. Supported relocation of Vancouver office to new space, increasing capacity to 350+ employees.

San Francisco, California, Us

Director of Engineering for Salesforce.org's product suite, including Nonprofit, Higher Education and K-12. Lead a distributed team of technologists who are innovating on the Salesforce.com platform.Scaled and grew engineering teams from 6 engineers to 50+, balancing hiring for technical fit and drive to support product and company mission. Managed operating budget of $5m+ across the US and Canada. Launched multiple commercial products to market including Salesforce Advisor Link, Gift Entry Manager and K12 Architecture Kit. Member of the Salesforce.org Product Delivery leadership team, strategizing on cross functional initiatives that impact overall delivery of Salesforce.org's products. Aligned with quality engineering, documentation, user experience and product management teams to build processes to scale delivery efforts in a rapidly growing organization.Member of the Salesforce.org team for the Vancouver office, helping coordinate local events that allow Salesforce's employees to give back to the local community using volunteer hours. Advocate of Salesforce's philanthropic 1:1:1 model.

San Francisco, California, Us

Managed a global team of 15 Operations Engineers and Buildmasters who maintain Salesforce's internal build and test automation system. Automation systems supported 1500+ developers, submitting thousands of product changes per day and millions of test executions every hour. Technologies used include Java, OpenStack, Oracle, Selenium, JUnit & SauceLabs. Member of the Productivity Cloud leadership team, focusing on improving developer experience, engineering productivity and working on internal processes/projects to create a world-class development experience for Salesforce's developers.Engineering Management Lead for the Vancouver office, responsible for representing the growing engineering team and responsible for interfacing with other office leads to provide a consistent, productive experience for local members of the Vancouver engineering team.Salesforce Foundation lead for the Vancouver office, helping coordinate local events that allow Salesforce's employees to give back to the local community using volunteer hours. Advocate of Salesforce's philanthropic 1:1:1 model.

Vancouver, Bc, Ca

Responsible for operations of Simba's state-of-the-art virtualized development and test lab built on top of VMware technology. Acts as the bridge between development and IT services to ensure engineering has the tools and systems to create high quality software. Lead company wide process improvements including build and test automation systems, performance testing strategies and issue trackers. Project manager for multiple internal projects to improve efficiency of engineering activities.

Sydney, Nsw, Au

Responsible for managing a technical team of 25 Team Leads and Support Engineers in the Atlassian San Francisco office. Ensured that team members are focused on providing legendary customer support, taking escalations and mentoring new employees. Responsible for meeting and exceeding business KPIs related to customer service and interacting with other departments to ensure company goals are met. Champion of global hiring initiatives and ownership of recruitment processes In the San Francisco office, partnering closely on strategy with headquarters in Sydney, Australia.Internal Support Product Lead for Atlassian's developer tools (Fisheye, Crucible and Bamboo). Worked closely with development teams to find, troubleshoot and report bugs and other product issues. Interfaced with other Product Leads to maintain strong level of global technical support.Member of Atlassian Foundation Council, a group that encourages employee fundraising and advocates to give back to community. Worked closely and mentored students from YearUp, a group that provides professional opportunities to underrepresented communities in the US.

Redwood City, Ca, Us

Worked in individual and team-based feature/maintenance projects with for both client side and server side aspects of the company's flagship proteomics product. Technologies used included Java 6, JBoss, Spring, Hibernate and PostgreSQL/Oracle using both IntelliJ and Eclipse IDE's.Defined role as Development Infrastructure Lead, responsible for stability and maintenance of all development systems and processes for 20+ software and QA engineers. Maintained entire stack of Atlassian products (JIRA, Confluence, Fisheye/Crucible, Bamboo). Spearheaded product test environments running on virtualized hardware (VMware ESX & XenServer). Point of contact for developer infrastructure issues and triage.Lead fundraising team for three years to raise funds for the Canary Foundation to help in research for the early detection of cancer. Won annual Canary Derby event all three years and helped community raise over $150,000+ for cancer research.

Participated in the design and implementation of various J2EE projects for a startup digital media sharing company. This included deploying modules to live, customer-facing systems while minimizing downtime. Technologies used included Java, JBoss, Eclipse and PostgreSQL.Responsible for day-to-day operations of corporate and production network infrastructure. Participated in on-call rotation to monitor for system outages. Led project to implement OpenNMS for improved system notifications and reduction in time to respond. Successfully migrated 20+ server architecture to new co-location and replicated system in-house on virtualized Linux environments.Involved in testing and bug-fixing of clustered JDBC project cJDBC (also known as Sequoia/Tungsten) for implementation in technology stack.

Prince Rupert, Bc, Ca

Assisted Senior Network Administrator with day-to-day operations of IT functions. This included IT support, network maintenance, monitoring and diagnosing mission-critical backups, installation of new desktop/server systems and general system configuration and troubleshooting.

Computer Systems Technology

Cisco Certified Network Associate (Ccna), Network Administration

High School Diploma