Dylan Manley Email & Phone Number

Oakville, On, Ca

Oakville, Ontario, Canada

- Manage and coordinate multiple shipments across various modes of transportation, and whether it be trucks, vessels, trains, or aircraft, coordinators can know precisely where the freight is and its ETA. - Maximizing productivity by giving helpful feedback on load board priorities and other efficiencie- Handle client issues according to the client's operating procedures or escalate them if needed. - Arrange efficient delivery routes and dispatch drivers- Use GPS to track… Show more - Manage and coordinate multiple shipments across various modes of transportation, and whether it be trucks, vessels, trains, or aircraft, coordinators can know precisely where the freight is and its ETA. - Maximizing productivity by giving helpful feedback on load board priorities and other efficiencie- Handle client issues according to the client's operating procedures or escalate them if needed. - Arrange efficient delivery routes and dispatch drivers- Use GPS to track truck locations to monitor drivers and find efficient routes- Act as the first port of call for drivers Show less

• Actively increasing operational levels on a year-to-year basis by greater than 20%.• Inventory management: ensuring product waste and overstock remains below 10%.• Leadership and mentorship across teams to build morale levels, and strengthen retention levels.• Stakeholdering clientele across 3+ channels to grow satisfaction beyond 60%.• Improving employee engagement by over 30% yearly.• Increase employee feedback and guidance support by 15% monthly.

Toronto, Ontario, Canada

• Developed and remodeled both the School of Data Science and Information Technology’s student and employee websites/portals.• Utilized the Axero Solutions platform to model the new websites.• Hosted weekly check-in meetings to track progress.• Presented the new websites to a team of 20 department heads and program coordinators with approval and future for growth of the product and service.• Presented at multiple recruiting and Seneca-hosted events to retain current students and… Show more • Developed and remodeled both the School of Data Science and Information Technology’s student and employee websites/portals.• Utilized the Axero Solutions platform to model the new websites.• Hosted weekly check-in meetings to track progress.• Presented the new websites to a team of 20 department heads and program coordinators with approval and future for growth of the product and service.• Presented at multiple recruiting and Seneca-hosted events to retain current students and engage new students. Websites displayed to 300+ students within these events.• Trained and mentored 2 new individuals to continue operations following the completion of my internship. Show less

• Supporting over 100-300 clients present a shift to ensure their needs are met and they are educated upon betting within a horse racing environment.• Education and information guidance within an entertainment space, alongside national level events including North American Cup and Queens Plate; hosting 1000+ patrons an event.• Marketing campaigns, surveying for company operations and future ventures, cash management, and customer service-based activities.• Interpersonal… Show more • Supporting over 100-300 clients present a shift to ensure their needs are met and they are educated upon betting within a horse racing environment.• Education and information guidance within an entertainment space, alongside national level events including North American Cup and Queens Plate; hosting 1000+ patrons an event.• Marketing campaigns, surveying for company operations and future ventures, cash management, and customer service-based activities.• Interpersonal relationships developed across all departments and 50+ VIP level clients, while ensuring rapport is built with all new clients during operations. Show less

• Track and trace of client’s shipments, and completion of freight orders headed from the GTA to across Canada, with a major focus on the West Coast. • Scheduling pick-up and delivery appointments of multiple shipments, ensuring shipments are received, assisting clients with any conflicts or bottlenecks with freight movements placed• Providing expected delivery dates and times accordingly to ensure accuracy, process, and completion of order invoices as well as Proof of Deliveries… Show more • Track and trace of client’s shipments, and completion of freight orders headed from the GTA to across Canada, with a major focus on the West Coast. • Scheduling pick-up and delivery appointments of multiple shipments, ensuring shipments are received, assisting clients with any conflicts or bottlenecks with freight movements placed• Providing expected delivery dates and times accordingly to ensure accuracy, process, and completion of order invoices as well as Proof of Deliveries (PODs), • Adequate experience utilizing scheduling software, research, and Microsoft Office programs.• Actively communicating with clients via email and phone calls, working alongside CN & CP Rail to ensure timely deliveries and deadlines met. • Data management for all client files and shipments curated throughout each week and month upon completion. Show less

Honours Bachelors Of Business Management, Business Administration And Management, General, 4.0 Gpa, Graduated With Distinction

Advanced Diploma; Ba, Business Administration, Graduated With A Program Cumulative Gpa Of 83.8

Activities and Societies: MoCrew Leader of 2017-2018 School Year.

College Diploma, Business/Commerce, General, Graduated With A Program Cumulative Gpa Of 84.5

Activities and Societies: MoCrew Leader of 2017-2018 School Year.