Dylan Mudge Email & Phone Number

South Brisbane, Queensland, AU

Canberra, ACT, AU

• Engaged to provide expert strategic insights across 8 portfolios on key initiatives to achieve maximum value and address high-visibility challenges.
• Provides coaching to project (initiative) owners to drive initiatives and bring to conclusion utilising a “challenger” mindset to breakdown roadblocks, align on decisions, and coordinate solutions.
• Builds relationships across the business, partnering with executives and stakeholders to share best practices, partner on solutions, and move the initiatives forward together.
• Conducts independent reviews of performance of portfolios, milestone hygiene, risks, and finances.
• Provides strategic and analytical insights on new programs and business lines in their formative stages.
• Completed a refresh of a transformation program to achieve maximum benefit potential.

Brisbane, QLD, AU

• Engaged to lift the service quality of the People Advisory function when service complaints were on the rise. Led a significant culture shift with a focus on guiding a connection between people and purpose through.
• Led and empowered a team of 17 HR Advisors and 15 Senior HR Advisors, providing strategic Tier 1 and Tier 2 support across the People & Culture function, effectively managing 8,000 transactions monthly.
• Delivered employee relations counsel and comprehensive HR support to 1,300 leaders.
• Led the people engagement strategy encompassing learning & development, leader coaching, process optimisation and service delivery uplift.
• Lifted team engagement score from 52% to 76% within a 12-month period
• Reengineered big volume processes for efficiency including process automation opportunities, reducing outstanding ticket volumes from over 4500 to below 200, reducing average ticket resolution time by 87% and increased.

Brisbane, QLD, AU

• As a strategic partner to the Group Executive of People and Culture and a member of the Senior Leadership Team, led the People and Culture Portfolio valued at $5.4m (programs included key foundational strategies within.
• Partnered internally with C-suite and externally with consultants to drive organisational development.
• Directed the business planning process across multiple time horizons, ensuring alignment with strategic priorities and fostering a culture of proactive planning and execution.
• Provided expert strategic support, delivering thorough evaluations and meticulously crafted program plans to drive organisational transformation.
• led a People & Culture Operating Model review to provide clarity and accountability utilising new Organisation Design Frameworks, team structures and job design approaches.
• Reviewed and Established People & Culture Governance approach and forums, ensuring alignment with broader organisational Governance.

Brisbane, QLD, AU

• Partnering with Senior Leaders and vendors, led a team to develop efficient and effective processes, workflows, analysis and functional system related activities. This role had a key focus on workforce and system.
• Led a team in delivering multiple system and process initiatives for operational excellence.
• Centralised workforce reporting and analytics, and developed a comprehensive organisational balanced scorecard, integrating key performance indicators across all functions to drive strategic alignment and performance.
• Supported multiple transformational initiatives by conducting in-depth benefits analyses, ensuring data-driven decision-making and value realisation.
• Contributed critical insights to Enterprise Bargaining Agreement (EBA) negotiations, including the completion of key analyses, such as BOOT, to ensure fair and favourable outcomes.
• Implemented self-service police checking system, dramatically reducing processing times from 28 days to just 5 days, enhancing operational efficiency.

Geelong, Victoria, AU

• Handpicked to establish and lead all Business Service Functions for a newly formed company, including HR, Safety, Communications, Governance, Finance, Marketing, and IT.
• Built operations with a commercially focused mindset, laying a robust foundation for growth that expanded to four office locations.
• Strategically developed, reviewed, and negotiated contracts with both customers and suppliers, ensuring favourable terms that enhanced commercial outcomes and mitigated risks.
• Architected, implemented, and optimised critical business processes, driving operational efficiency and supporting scalable growth across all functions.
• Deployed integrated system solutions for Customer Management, HR, Safety, Finance, and daily operations, enabling seamless cross-functional collaboration and real-time data insights.
• Implemented a comprehensive safety management system that successfully achieved ISO accreditation, reinforcing the company’s commitment to safety and compliance and ensuring long-term viability.

Lightwater, Surrey, GB

Stockholm, Stockholm, SE

Stockholm, Stockholm, SE

Bachelor’S Degree, Business/Commerce, General

Education record

Education record