Dylan Wyckoff Email & Phone Number

Chicago, Illinois, United States

• Product Analyst, Partnership Development, Capital Markets & Commercial Lending
• Comprehensive command of new loan products including product pricing, legal agreements, credit expectations, performance, data feeds, compliance, quality assurance, operations.
• Coordinates the flow of information from an external partner to multiple internal business partners.
• Responsible for project planning, execution, monitoring, delivery, documentation, and oversight of the timely achievement of critical milestones.
• Achieves buy-in to drive product development and implementation to achieve organizational goals.
• Identifies and resolves issues that would present a risk to on-time implementation of product launch.

Chicago, Illinois, United States

• Primary escalation contact for Guaranteed Rate East and OriginPoint for all Secondary Marketing needs
• Worked with management to launch new investors and products across all Guaranteed Rate companies
• Continued work in any capacity of Secondary Marketing as needed including investor relations and providing pricing feedback
• Led loss prevention projects by analyzing discrepancies in expected gain on sale and securing recoupments from investors
• Supported Secondary Marketing Team Leads by fielding any questions on day-to-day tasks, maintaining a postitive working environment within the team, and resolving all issues promptly

Chicago, Illinois, United States

• Trained newly hired employees and Secondary Marketing Analysts to improve production and customer service levels of team
• Trained in rate running—uploaded and maintained daily investor pricing and rate sheets for Optimal Blue
• Ran reports through Encompass to review loan pipeline for any errors and discrepancies to ensure accuracy
• Handled escalations from loan officers, VPs, and production managers in the Northeast and Midwest Divisions
• Granted company-wide Best of the Best Award in January 2021 for being a “Team Player with GRIT to Get the Job Done” and November 2021 for “Putting Customers First, Always Helpful and Willing to Find a Solution”

Chicago, Illinois

• Worked on Secondary Marketing Team of one of the largest retail mortgage lenders in the US to assist in locking company’s home purchase loans and refinances
• Secured all loans’ rates and pricing quickly and accurately with various investors
• Updated daily pricing within internal system and with investors using Optimal Blue and Ellie Mae Encompass
• Consistently received full production bonus for locking 700+ loans per month while maintaining highest level of accuracy
• Served as a liaison between loan officers and investors on issues surrounding pricing and locks

Lansing, Michigan

• Drafted weekly press releases for district-wide distribution
• Managed outgoing constituent correspondence by conducting research and answering questions on relevant legislative issues
• Maintained Intranet Quorum database by analyzing, tracking, and responding to incoming communication

Lansing, Michigan

• Managed district office including answering phone calls, assisting in case work, relaying messages tothe Senator and staff, and providing outstanding customer service to all walk-in and scheduled visitors
• Acted as a liaison between district and the Senator by utilizing written and verbal communication skillsto articulate the Senator’s views on legislative issues

Holland, Michigan

Washington, District Of Columbia

• Gained proficiency in Intranet Quorum database by sorting incoming communication via phone calls, emails, and mail and drafting responses to assist the Legislative Correspondent and Communications Director
• Conducted research on public policy issues and sourced news articles to ensure most accurate and up-to-date information
• Led Capitol tours for groups of constituents and attended meetings with the Congressman and staff

Holland, Michigan

Holland, Michigan

Lansing, Michigan

• Intern for State Senator Margaret O’Brien
• Developed understanding of political office functions and management by interacting with the Senator and staff, handling constituent communications, and conducting research on local and state issues