Dylan Thompson Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Supports environment consisting of 3500+ servers, troubleshoots and focuses various technology teams’ efforts on high priority incidents, aiming to resolve the immediate issue quickly, and performs deep level root cause analysis.Spans multiple technologies, including Windows and Linux systems and associated clustering technologies, VMWare/ESXi, Hyper-V, SAN (mainly 3PAR), Backups (DataProtector and NetBackup), Server hardware (primarily Proliant BL/DL Series), and Networking.

Managed monthly patching for 900+ Windows infrastructure servers globally.Compiled and analyzed compliance and vulnerability reports and enacted remediation plans to correct identified issues on those systems.Created and facilitated the implementation of Active Directory GPOs for the purpose of security remediation of the Windows infrastructure systems, and wrote and coordinated the roll-out of security and compliance Powershell scripts.

Provided deep level Windows and AD support for the HP Utility-Services offering, resolving complex issues and identifying their root cause, and orchestrated large quarterly maintenance activities including firmware, driver and OS upgrades.Designed and implemented Active Directory domains for incoming customers, and supported those environments long term.Maintained and supported Proliant blade enclosure elements, including virtual connect ethernet and fiber channel modules.Created documentation for, and carried out tests for business recovery plans for Windows environments.