Daniel Zlatnik Email & Phone Number

Watford, England, United Kingdom

In my current role, I lead device testing for our latest innovations, ensuring seamless execution and reporting on results. I collaborate with internal teams and external partners to address technical challenges and drive solutions forward. Additionally, I build and maintain a comprehensive knowledge base on all aspects of our solution.I partner with the sales team, providing technical expertise in customer sales pitches and meetings, and work closely with mobile operators to explore new opportunities and support onboarding. My role also involves working with Product and Marketing teams to align our solutions with customer requirements and suggest product enhancements based on market feedback.

Chertsey, United Kingdom

● Employee of the month Marc 2020 – Successful 5G launch for UK mobile operator.● Responsible for delivering technical solutions for major UK operators and NVMOs also ensuring device acceptance (launch and maintenance).- Some of the key technologies: EVS, IMS, eSIM with one number.- Successfully launched devices: S9, Note 9, S10, Galaxy Watch, Tab S4 and more.● Managing and negotiate customer requirements & expectations, involving new technology planning and deployment, defect management, technology road maps, technical documentation, product maintenance, debugging tools and other technical and commercial topics.● Coordinate project delivery across R&D, operator experts, Samsung stakeholders and other teams such as 3rd party. Managing operator expectations to develop Samsung solution for their unique network design. Tracking and reporting technology delivery status for internal and external teams and high level management.● Category manager for windows laptops, tablets and wearable devices for the UK market.● Technology expert and Senior Project Manager for eSIM UK. Visibility for the eSIM project across all UK operators, highlighting all possible delays, technical difficulties and discussing possible Samsung solution for operator specific eSIM requirements.

Slough, United Kingdom

- Responsible for all the HTC products for EMEA operators and ensuring device acceptance (launch & maintenance) is achieved in line with EMEA commercial, sales & marketing timelines. Some of the key projects: M8, M9, 10, U11, Desire series and more.- Managing & negotiating customer requirements & expectations, involving new technology planning & deployment, HTC device USPs, defect management, technology road maps, technical documentation, product maintenance, debugging tools and other technical & commercial topics. Successfully delivered technologies: RCS Joyn, Blackbird, Crane, VoLTE, VoWiFi, Customisation over the air.- The primary interface for all device related communication for external parties involving Tier 1 operator countries and partners in EMEA. Achieved GOLD award in 2 consecutive years - Build strong working relationships with internal stakeholders involving Taiwan HQ management, regional commercial managers, public relations and customer product & services teams in order to develop & maintain best in market handset delivery techniques, capability and expertise, while maintaining a strong relationship.- Coordinating with SQA and R&D for ensuring project plans are served by timely identification & resolution of device bugs and keeping bug tracking tools up-to-date.-Responsible for EMEA regional processes concerning technical management, systems & tools to support both the customers and HTC interests, based upon lessons learnt and successes within the device delivery.

Enfield, United Kingdom

December 2013 - Key Account Manager 2010 - 2013 SALES EXECUTIVE (Laptop, PC and Specialist Equipment Sales) - Sales of second hand laptops, PCs, servers, network equipment (HP, Dell, Lenovo, IBM, Cisco etc.)- Contacting specialist item buyers and negotiating sales- Pre sales and after sales costumer service- Dealing with client queries, quotes- Dealing with costumer returns / refunds- Reporting: Weekly sales reports Periodic summary of sales- Representative of Health and Safety

Budapest

IT Distribution: - HP, ASUS, Apple, SMC, Western Digital, Kingston, A-Data, Acer, MSI, Microsoft, PQI, Samsung, LG, Samsonite, Philips, Panasonic, Canon, Nikon, Cisco, APC, AMD, Intel etc. - Daily support to focus clients (Key account management) - Wholesale and export - Debit managementAchievements (completed sales incentives): - Increased LG and Samsung sales numbers by 60% - Introduced Fuji cameras to the wholesale market and increased in-house shares - Analyzed and presented 2009 sales numbers to management and other departments (product managers) - Managed export team and achieved 35% of the company's total yearly sales - Provided daily support to Bestbyte team (national retail network) - Controlled contracts of customers

Budapest

IT Retail and Purchasing: - HP, Samsung, Dell, LG, ASUS, Acer, MSI, Gigabyte, Sapphire etc.Achievements: - Increased total company daily sales from 300 000 HUF to 2 000 000 HUF - Increased laptop sales by 400% - Increased Acer sales by 250% - Increased motherboard sales by 750% - Gained new suppliers (Expert computer, Ramiris etc.) - Replaced stuck equipment to fast moving items - Managed key and new accounts - Developed new pricing strategy - Developed new home page and supporting system for faster online sales - Repaired new and used computers and laptops

Budapest

SERVICE MANAGER- IT Distribution:VIA Epia, Asrock, Abit- Warranty management- Logistics- Client support

Budapest

SERVICE AND ACCOUNT MANAGER - Sales and servicing of Gaba monitors, TVs and computer cases- Managed logistics- Client support

- Field sales position- Vodafone partner

Computer Programing

Computer Programing