Dzmitry Stashkevich Email & Phone Number

Winnipeg, Manitoba, Canada

• Delivered top-notch customer service for technical support inquiries through phone, chat, and email channels. Provided on-site support visits to ensure comprehensive assistance.• Managed Microsoft products, including the latest versions of Windows Server, Active Directory, Exchange, and SharePoint Online.• Worked with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform.• Provided support for network infrastructure platforms, encompassing routers, switches, wireless… Show more • Delivered top-notch customer service for technical support inquiries through phone, chat, and email channels. Provided on-site support visits to ensure comprehensive assistance.• Managed Microsoft products, including the latest versions of Windows Server, Active Directory, Exchange, and SharePoint Online.• Worked with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform.• Provided support for network infrastructure platforms, encompassing routers, switches, wireless access points/controllers, and gateway firewalls.• Monitored and managed the support ticket system to ensure timely responses and updates for owned tickets. • Resolved a variety of technical and non-technical issues, maintaining correspondence with customers, vendors, partners, and team members.• Effectively managed change in customer environments. Show less

Winnipeg, Manitoba, Canada

• Provided superior customer service experience for incoming technical support inquiries by phone, chat, and email.• Worked with Microsoft products including all recent versions of Microsoft Windows Server, Active Directory, Exchange, and SharePoint Online.• Worked with virtualization environments (VMware, Hyper-V).• Automated, streamlined, and maintained technology solutions to strengthen development, QA, operations, and delivery processes.• Managed infrastructure for… Show more • Provided superior customer service experience for incoming technical support inquiries by phone, chat, and email.• Worked with Microsoft products including all recent versions of Microsoft Windows Server, Active Directory, Exchange, and SharePoint Online.• Worked with virtualization environments (VMware, Hyper-V).• Automated, streamlined, and maintained technology solutions to strengthen development, QA, operations, and delivery processes.• Managed infrastructure for development, testing, and production environments.• Supported network infrastructure platforms including routers, switches, wireless access points/controllers, and gateway firewalls.• Monitored and managed support ticket system to ensure timely response and updates.• Troubleshot a variety of technical and non-technical issues.• Corresponded with customers, vendors, partners, and team members, documenting in the support ticket system.• Provided customer training and basic site configurations.• Demonstrated self-study professional development.• Created and maintained product documentation. Show less

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Winnipeg, Canada Area

Warsaw, Masovian District, Poland