Provide project management and business analysis services for existing and new customers using CLM Matrix, Wolters Kluwer ELM Solutions' easy-to-use contract lifecycle management (CLM) solution that helps companies manage their end-to-end contract processes efficiently and securely to drive better business outcomes.

Clover Basin Consulting provides tailored program and project management consulting services to clients in a wide range of industries.

Provide project management support for mission-critical programs and projects.Major Accomplishments and Responsibilities:▪ As Project Manager and Configuration Lead, responsible for the design, configuration, and implementation of CLM Matrix, Wolters Kluwer ELM Solutions Contract Lifecycle Management software.▪ Designed, configured, and deployed over 20 advanced process workflows; built over 80 FastTrack templates; and migrated ~12,000 legacy contracts.▪ Established and configured CLM Matrix to DocuSign integration.▪ Oversaw design and configuration of Nutrien Enterprise AzureAD and Master Data Management interfaces, ensuring seamless and secure access for over 10,000 potential Nutrien users.

Served as Development Team Lead and Scrum Master for an international and geographically dispersed team of developers and UX specialists, dedicated to building a web-based color retrieval system for automotive finishes. Specifically sought out for bi-lingual capability (English, Dutch) as well as astute cultural awareness. Major accomplishments: coached team and key stakeholders in Agile software development values and principles; co-developed end-to-end development process to ensure the Product Backlog (PBL) always had development-ready user stories; developed and implemented custom workflows in JIRA; and increased team velocity through the continual focus on quality of stories and deliverables.

As Project Management Lead, responsible for all project life-cycle stages of a rolling wave telecom campaign with a projected overall cost savings of $3.8M. Project included the consolidation of voice and data services under a single telecom provider at ~2350 Agrium locations in North America, as well as the deployment of a cloud-based Telecom Expense Management solution for a fleet of 12,000 mobile devices.

Served as Engagement and Program Manager of a portfolio of projects for clients at various U.S. Department of Homeland Security components, including:- United States Citizenship and Immigration Services (USCIS)- United States Coast Guard (USCG)- Federal Emergency Management Agency (FEMA)- Federal Law Enforcement Training Center (FLETC)- National Protection and Programs Directorate (NPPD) Federal Protective Service (FPS)- United States Immigration and Customs Enforcement (ICE)- Transportation Security Administration (TSA)- Management Directorate ('HQ')Key projects include(d) the modernization of ICE’s Counterterrorism and Criminal Exploitation Unit (CTCEU) LeadTrac application using Agile-Scrum; managing USCG’s Aviation Logistics Center (ALC) 24x7x365 Help Desk (Tier 1&2, Account Management and Auditing); providing Enterprise IT Network Environment Support and Integrated Development and Support Services to FLETC; and providing Information Technology and Development Support Services to FEMA’s Center for Domestic Preparedness (CDP).Responsible for overall customer satisfaction, acting as customer liaison. Focus on building long-term relationships by becoming a trusted partner and consistently exceeding customer expectations. Involved in business and proposal development process, including lead identification, conducting opportunity risk assessments, preparing gate reviews, identifying win-themes.Responsible for negotiating teaming agreements with contractors and (sub) contractors. As the hiring manager for all portfolio engagements, responsible for staffing projects, working with the recruitment team to ensure that required skills and responsibilities of all project team members are fully understood.Servant leader driving customer success while satisfying staff, management and stakeholder commitments by removing obstacles and providing a collaborative environment for all to succeed.Team size totaled 70 FTE.

Served as Site Deployment and Acceptance Lead for the Internal Revenue Service's (IRS) User and Network Services (UNS) organization's IRS Network Convergence Site Deployment program. The objective of the program is to replace the IRS' aging telecommunications systems and deploy a centralized unified communications (UC) solution to the entire IRS community, comprised of over 100k users at ~660 sites across the United States and its territories.

Served as Project Manager for the SEC's Office of Information Technology Back Office Systems group. Provided full system development lifecycle (SDLC) support. Prepared acquisition packages and drafted Performance Work Statements (PWS/SOW).

• Supported the transition of ~750 IRS sites to the new Treasury Network (TNet) under the Networx Universal contract. Developed and implemented the IRS TNet Transition War Room, transition scenario checklists and web-enabled tool transition tracking tool-suite. Managed and co-managed daily War Room operations (TNet War Room Supervisor).• Served as Project Manager and Subject Matter Expert (SME) for IRS’ ITIL v3 Integration Project, aimed at developing and implementing a full suite of IT Service Management processes based on ITIL best practices.• Served as Change Manager (acting) and Change Administrator for Enterprise Networks. Designed and implemented Continual Service Improvement (CSI) for Change Management.• Served as an Enterprise Networks (EN) liaison for the Common Premise Capability program (CPC) that was developed to address the outdated legacy voice and data networks by replacing them with IP Telephony (IPT or VoIP), new CAT5e wiring, a single voice mail system service, infrastructure upgrades and network convergence. Designed, implemented and managed CPC Change Management processes; developed the CPC Cost Estimation tool; tracked site by site progress and managed and escalated risks and issues to the CPC Project Management Office (PMO).

• Prepared for the transition of services and circuits from Treasury’s existing telecommunications contract (TCS) to a new managed communication services contract (TCE/TNet) by researching and validating those services and circuits. • Acted as both a vendor and site POC Liaison; conducted interviews with bureau representatives and performed analysis on the collected data.

• Served as internal consultant to Yacht's Information Management Team, responsible for IT purchasing, delivery and maintenance as well as process development and staff training.• Managed the migration of 2500 IT-professional e-mail boxes from Lotus Notes to Microsoft Exchange 2000 and Outlook Web Access• Managed further integration of Yacht’s Lines of Business and the adaptation of Yacht Transaction System (YTS) Suite, an integrated transaction system supporting Yacht’s core business• Managed the development and implementation of eVote, an intranet-based application enabling the election of new members of Yacht’s work council

• Developed project plan, budget and schedule for development of the Yacht Transaction System (YTS) Suite, an integrated transaction system supporting Yacht’s core business• Led a team of architects, analysts and developers, delivering versions 1.0, 2.0 and 2.1 of YTS fully functional, on time and within budget• Developed test plan and strategy (TMap) and led test team for functional testing of last version of YTS• Improved cycle time, productivity and quality by implementing development standards and a development repository (Visual Source Safe) and by introducing resource pool management

Thebe is a non-profit health care organization that provides at-home patient care services.• Managed the implementation and expansion of hardware infrastructure in order to accommodate Thebe’s increasing demand for data storage and high availability systems• Developed project plan, budget and schedule for introduction of 3000 hand-held devices to ambulant staff, increasing their planning ability and efficiency. Managed successful pilot deployment project.• Developed project plan, budget and schedule and managed implementation of Epacity, a corporate VPN• Served as Change Manager, ensuring that standardized methods and procedures were used for efficient and prompt handling of all changes in order to minimize the impact of change-related problems on the service quality of the organization

Transavia Airlines offers air travel within Europe and is an independent member of the Air France-KLM Group.• Developed project plan, budget and schedule for all phases of $0.4 million server and client workstation migration.• Consolidated 35 servers and migrated 900 workstations and notebooks, improving server uptime, security, productivity and backup/recovery, as well as reducing TCO.• Led a team of enterprise architects, software engineers and scripters. Implemented software packaging factory with six scripters, delivering approximately 200 packaged applications ready for automated software distribution (MSI).

• Managed the design and implementation of Novell ZENworks for Desktops 4 and the design and planning of the migration of 1050 workstations and 100 laptops to a Microsoft Windows XP based desktop environment.• Managed the inventory, design and pilot phases.• Managed the preparation software applications for distribution via the Novell Application Launcher (NAL) and coordinated end-user training.

i-Bridge is the information management company of the Randstad Group, responsible for IT purchasing, delivery and maintenance.• Planned and coordinated a 3-day, national hardware inventory check for 750 branches of Randstad, Tempo Team and Capac, deploying 60 IT-professionals to ensure complete coverage and efficient use of resources• Developed instructions and trained IT-professionals in two central locations

• Restructured existing training programs for new call center employees• Trained new employees using revised program• Developed and instituted a knowledge management solution for existing and future training programs

newmonday.com was a pan-European joint venture between VNU, a leading international publishing group, and Randstad, one of the world’s largest staffing and recruitment firms.• Developed project plan, budget and schedule for creation of the planned German newmonday.com site• Evaluated company’s internal software licensing strategy, and recommended new procedures to help ensure system efficiency• Served as technical lead in committee to determine strategic direction of newmonday.com’s career portal; identified critical components and recommended implementation strategies

• Stichting Sterrekind was a non-profit organization that created, updated and maintained an intranet for children in hospitals.• Developed project plan, budget and schedule for development of an integrated client-database.• Oversaw development and implementation of the client-database and the porting of the intermediate product developed in MS-Access to SQL-server.

• Served as a member of a team of seven consultants that was responsible for the worldwide roll-out of the new ABN AMRO Presentation System, an advanced presentation tool and template for ABN AMRO professionals• Developed and delivered presentations and hands-on training sessions to a total of 400 executive and administrative level ABN AMRO staff at nine regional offices (Hong Kong, Karachi, New Delhi, Bangkok, Singapore, Jakarta, Auckland, Melbourne and Sydney)• Gathered focus-group feedback to Presentation System and translated corresponding user requirements to internal group responsible for system development