Eman M. Email & Phone Number

Imposing appropriate controls over content that is uploaded onto the platform,in accordance with relevant policies, local law, and public community guidelines in order to foster an environment for users which engenders sharing, promotes creativity, gives everyone a voice, and spreads joy on a truly global level.

United States

Preventing explosives or unauthorized weapons from getting on commercial aircraft by inspecting thousands of materials and persons traveling daily through BNA airport. By following strict procedure, operating various security equipment such as imaging technologies or ID verification databases, optimizing checkpoint flows in tandem with a coordinated team, training to federal standards and regulation, keeping up with new intelligence, working closely with the airport authority, engaging as decoy for K9 training operations, or interviewing new candidates, we endeavor to fulfill our stated mission of "... ensuring freedom of movement for people and commerce” as an organization entrusted by the public.

Working with the U.S Small Business Administration and the Payroll Protection Program in allocating funds to small businesses across the U.S during the pandemic in an effort to prevent large scale layoffs and relieve immediate economic strain.Learn more about the payment protection program here:

United States

Artificial Intelligence learns how well it's doing ranking indexed information, in the form of web results, based on search query with my and so many others' help.Learn more about Search here:

Nashville Metropolitan Area

(Administrator) - Achievement of optimal service levels during ebbs and flows of business, overseeing and directing operations department of 100+ floor staff and eight supervisors. Increasing efficiency, reducing wasted resources, bypassing road blocks by monitoring, managing, and maneuvering process with back end levers in real-time as events arise.Maintaining a constant awareness of call volumes, agent statuses, schedules, handle times, and other metrics for centers in TX, TN, and Puerto Rico. Running parameter reports, forecasting, and doing whatever necessary to meet client needs. Directing and advising operations teams and supervisors based on best possible predicted outcomes.(Team Lead) - Developing a successful, cohesive team through clearly communicated expectations, well arranged training strategy, team bonding, and regular quality auditing and refreshers. Maintaining open door availability, prioritizing open communication, and professional development plans.

Nashville Metropolitan Area

Routing calls to law firms or specializing attorneys. Noting all critical and relevant information for new potential cases and submitting reports for firms to assess their inclination to take on the case. Providing empathy and care to personal injury clients of 400+ national law firms we act as an extension of including Ben Crump, Morgan and Morgan and others. Conducting rejections when necessary and re-routing persons to other resources. Taking down messages for current clientele and de-escalation of high stress callers and situations.

United States

Block to block visits helping people complete the census which helps government allocate resources accurately to states and localities. Educating the public about the census, its history, and how many significant decisions and investments by government are based on the information gathered every ten years.

Greater Nashville Area, Tn

• Interpreting information provided by professional organizations/social service providers from written, video, and spoken format, over the phone or on location.• Teaching basic I.T literacy and connecting people in underserved communities with services in their areas.• Coordinating schedules between social workers and conducting home visits and group meetings with new immigrant families for regular status updates.

Bulk scoring of various standardized state examinations in all subjects while evaluating current and newly proposed exam questions for future implementation or removal. Submitting change recommendations and comments to state agencies or educational institutions.

Greater Nashville Area, Tn

Translating and editing entire school curricula, surveys, websites, brochures, codes compliance documents and more. Designing logos for the Nashville soccer tournament & merchandise, and templates for completion certificates of the ‘Youth Empowered to Achieve’ courses provided by NICE. Sourcing community talent and recruiting then training other interns before leaving.