Leading the development of an internal BI solution from scratch.• Gathering requirements and identifying new opportunities in Stakeholder interviews• Managing the Data Lake implementation in a cross-functional team• Building Power BI reports covering the needs of direct Stakeholders and Company Management• Identifying data quality issues and designing process improvements

In Hadam I am mostly dissolving the startup chaos – working on a knowledge base that would allowmoving fast and break fewer things. I also play a consulting role in feature development and workflowoptimization.• Interviewing Stakeholders to grasp the Product Vision and capture it on paper in form of Business Requirement Documents• Building the Knowledge Base from scratch, documenting the current system state in a compact & concise manner (e.g. Use Case Scenarios, BPMN/UML/C4 diagrams)• Redesigned the core user matching mechanism, eliminating previous design bugs and enabling better traceability• Brought in the release coordination process, which made localizing regression bugs much easier

Worked on the online bank for medium and small businesses. As a System Analyst, I navigated a large & diverse stack of various software solutions, from 30+ years old IBM systems to the most recent frameworks, helping developers build solutions as they were intended by the Business, while also keeping them Flexible, Reusable, and Maintainable.• Analyzed business requirements and translated them into technical specs using formal notations (BPMN, UML)• Planned and led cross-system integrations with 4 other departments over various transports (REST & SOAP & Apache Thrift APIs, MQs, Kafka and custom solutions)• Documented the business logic and implementation details, such as API contracts (Open API), dataflow and Use Case scenarios• Implemented configurations & tweaks of various systems (Misys Equation, IMB MQ, and some internally developed solutions)• Provided the essential information to developers (API details, company’s common practices, examples of similar solutions)

I joined this startup in the early development stage. Worked on a local delivery & concierge service for the Moscow City district – mircity24.ru• Led the development from a limited mock to a fully-featured product• Owned the Roadmap and translated the Product Vision into User Stories• Extensively applied my experience in B2C logistics to design both end-User Experience and Back Office solutions• Managed external UI/UX design contractors

Draewil was an Uber-like delivery & taxi service operating in Kuwait. As a System Analyst, I workedclosely with our Head of Operations to identify problems in the field and implement technical solutions.• Analyzed & captured Business Requirements in the form of User Stories• Managed the development of tools for the Operations team to handle the exponential growth of ourdriver fleet• Made Continuous Delivery more Continuous, going from 2-3 releases per week to 1-3 per day• Supervised the release process, reducing the merge conflicts by 60%+ in volume and frequency• Enabled easier release content tracking, reducing the number of regression bugs by at least 30%

Draewil was an Uber-like delivery & taxi service operating in Kuwait. In the role of the QA Analyst, I was mostly busy with Business Requirements Analysis and manual software testing.• Manually tested the API, web front-end, iOS, and three Android apps• Deeply investigated hundreds of bugs and incidents, often suggesting solutions• Proposed and conducted logging improvements, with an emphasis on end-to-end logging and quicker incident analysis• Managed User feedback and advocated for User interests• Trained newly-hired colleagues with a focus on fundamentals & best practices

Mostly worked on tricky cases. Grasped a good understanding of backups, some Windows specifics (mostly VSS), virtualization & VM backups, and AWS in general. My responsibilities were:• Troubleshooting, bug reproduction (backup to cloud storage, mostly Amazon S3/Glacier)• Feedback management• Pre-sale consulting• Key customers support (data restoration, solution development)

Local Internet provider. As a support engineer, I provided technical support to end users (network con-nection troubleshooting, wireless network configuration) and performed the setup of network facilitiesmonitoring.