Edward Adamko Email & Phone Number

Easton, Pa, Us

Hebron, Ky, Us

Provide hardware/software support services to onsite and remote clients including break/fix. Responsible for installing, configuring, testing and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations. Diagnose end-user system failures and implement repair solutions. Analyzes, installs, configures and troubleshoots associate issues relating to hardware, software, network and communicationsDocuments all configurations, images and resolutions relating to PC’s, networks, software, and issuesFunctions as a technical resource and Subject Matter Expert for the resolution of routine to moderate desktop problems.May be required to perform other duties as requested, directed or assignedConsistently follows standard troubleshooting steps to resolve problems. Documents and evaluates incidents and problems on the various desktop systemsProvides support for diverse hardware, software, and equipment issues and problems, and service or maintenance for desktop equipment and systemsDevelops solution to a variety of problems of moderate scope and complexity, referring to policies and practices for guidance.Customer Support for desktop software (Operating System and Applications), desktop hardware (desktops, laptops, and tablets), Personal Digital Assistants (PDAs), and desktop, phones, VPN and network printersFunctions with knowledge of: Microsoft desktop operating systems, basic computer networking, the OSI model, TCP/IP basics, understanding of common computer viruses, basic network and system administration, and the foundation of basic network security.Troubleshoot network devices in order to ensure connectivity to the Network. Submitting reports to the relevant department heads and management. Establishing new data gathering and analysis techniques within the organization. Develop and update Standard Operating rocedures (SOP)

Windsor, Berkshire, Gb

IT Systems Admin Technician -(01/2018-06/2019) Morgan Advanced Materials System Admin Technician East Stroudsburg, Pennsylvania Maintain, analyze, troubleshoot installs, cataloged upgrades, changes for computer workstation hardware and software, printers and other peripheral devices, users, file permissions and groups through Active Directory Directory Services. Orchestrated off-site meeting to roll out Windows 7, Windows 10 and O365 refresh project. Identify and document, research and resolve technical issues, document as Team solution, site manuals as well as Manage Engine trouble ticket system. Executed with Kaseya to push patches and applications, remote into desktops and work issues, related to user. Travel to sites for on-site support as needed. Willing and able to travel.

Morristown, New Jersey, Us

SYSTEMS ENGINEER(11/11-12-17) Crum & Forster Systems Engineer November 2011 - December 2017 (6 years 2 months) Morristown, New Jersey Plan, installed and maintained suitable hardware/software for Server and customer Support. MS Windows 2008, 2012, VMware build test and user machines, memory and disk, Install, configure, support & maintain LAN network or computer systems, including Hardware and Software, using Windows client server technology, DNS, WINS, DHCP. Provide LAN – Network systems support for Enterprise Network rack and stack, maintain and configure existing and future Server 2012 R2, Maintain daily operation of Symantec Backup exec 2010 R3, network monitoring (OPS-Manager) systems and related software. Manage projects relating to hardware & software upgrades, decommissions and new technology implementations. Trouble tickets Maintain server flow diagrams in Visio and critical documents. Create technical documentation with step by step instructions, troubleshoot workstation connectivity and perform repairs of components. Identify and resolve basic network problems. Respond to escalated client, server and network issues for support.

Center Valley, Pennsylvania, Us

System Administrator Lan / Data Center Group(04/2005-10/2011)Olympus America, INC. System Administrator with Network Lan and Data Center Group.Provide LAN support for enterprise data Center, Provided Upgrades and maintain and configure existing and future servers to 2012 r2 equipment, maintain server flow diagrams in Visio and critical documents for disaster recovery. Load, install, configure and trouble shoot Window servers 2003 and 2012 R2 in a data center environment and patch off hours. Trouble shoot laptop and workstation connectivity, identify and resolve basic network issues. Capture and track all data in company Data Base, SDE Remedy ticket system and KB. Strong analytical and soft skills, able to communicate with executives to end-users. Provide technical assistance to product managers, answer inbound calls for technical field service engineers along with sales representatives and customers. Maintain the test equipment rack, make necessary repairs or replace hard disk, memory and to replicate customers conditions with VMWARE. Test and debug new utilities and latest hardware. On Call support, work weekends, all part of the IT life, which I enjoy helping research latest technology. Responsible for all facets of providing centralized Customer support concerning all Medical Systems Group electronic, video, personal computes and network products to OAI customers, Sales Representatives, Field Service Engineers (FSEs), and other related departments. Function as an Windows administrator, along with Linux/UNIX administration, ability to navigate through file systems, with knowledge of commands and utilities. Provide technical assistance to Product Managers. Answer inbound customer calls. Diagnose and troubleshoot the entire range of company electronic, video and computer-related products

Dallas, Tx, Us

As a seasoned professional, I have over fifteen years of technical experience in the areas of: data processing, software development, system administration, networking and data communications, customer support, problem resolution and hardware/software support. . Responsible for implementing servers, operating systems monitoring systems performance; performing tuning, configure 2511 Cisco Terminal Servers, Worked closely with project manager to design and implement customers change management request for Data Center Web Hosting sites. Problem solving skills, ability to visualize a problem or situation and think abstractly to solve it . Dedication to the customer, excellent technical skills, being innovative and working irregular hours. Installation, configuration, and administration of Windows 2000/XP, NT 4.0 servers, Windows 2003 . Solid foundation in Windows as a System Administrator, and posses an excellent understanding of hardware and software interrelationships.

Dallas, Tx, Us

System/Helpdesk administrator responsible for technical and system maintenance for local user population of 800 plus managers. 3 years experience working with networking technologies in LAN/WAN environments, which require high availability. Configure office computers for RAS / VPN connections. Deploy PC Hardware per approved system configuration and provide PC system troubleshooting and repair for end users. Software installation and maintenance including but not limited to Antivirus, Operating System, and varies software products. Support internal customers with various software and hardware issues via phone. Accurately log all Help Desk contacts using call tracking software. Design and implement new network infrastructure to meet customer requirements. Versatile and motivated individual who demonstrates strong initiative and an ability to provide help desk support to end users with varying levels of computer expertise. Provided customer support in a high volume help desk call center.

Dallas, Tx, Us

Responsible for the administration of a variety of Amdahl, UNIX (3B2, 6386), HP, Osx (Pyramid), NCR and SUN machines located in the test lab. Administration duties involve system integrity, security administration and the installation and testing of various products. Provide general administration functions, compiling and rebooting systems, and running diagnostic programs to detect and repair errors. Install and track userid usage for expiration. Run a variety of security monitoring products and tools on a regular basis. Maintain networking links between test lab and customers sites. This involves the monitoring of networks and communications packages and taking corrective action when necessary. Communicate to the user community changes to the operating system so not to inhibit product testing.

Education record

Education record