Egha Agatha Herlin Br Ginting S Email & Phone Number

Jakarta, Indonesia

• Understand the products marketed by the company.• Monitor the completion of all services to ensure there are solutions to service and salesneeds• Conduct sales activities through WhatsApp Chat• Follow up and sell products online to achieve sales targets set by the company.• Updating information regarding customer needs and ongoing activities• Prepare, submit and compile sales for orders• Answer customers' questions about credit terms, products, prices and availability• Negotiate products with prospective customers• Schedule customer appointments to visit the clinic• Handling up to80 chat/day

Jakarta, Indonesia

• Moderate minimum 600 videos per day in Safety Moderation LOB• Moderate minimum 1500 videos per day in Livestream LOB• Doing second appeal to client to make sure the jobs aligned with the policies• Evaluate of online content according to policy• Navigate and visually review voice, images, videos, accounts and text-based content• Follow up on violations of applicable policies• Maintain the quality of the content in each case reviewed• Achieved 99% KPI

Jakarta Raya, Indonesia

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Answered product and service questions, suggesting other offerings to attract potential customers.• Investigated and resolved customer inquiries and complaints quickly.• Responded to customer requests for products, services and company information.• Clarified customer issues and determined root cause of problems to resolve product or service complaints.• Delivered prompt service to prioritize customer needs.• Handling 5 Customers

Jakarta Raya, Indonesia

• Making outbound calls to potential customers• Introducing and selling products or services to potential customers• Answering customer inquiries and providing information about products or services• Following up with customers who have shown interest in the products or services• Resolving customer complaints and ensuring customer satisfaction• Updating and maintaining customer databases• Handling minimum 80 call perday

Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia

Checking and recording stock before and after operating hoursSave the sales money to the owner Answer and resolve customer complaints

Communication, General

Present

Ips

Activities and Societies: 1.OSIS SMA Pangudi Luhur Yogyakarta 2016-2018 – Bidang Ketuhanan 2. Dewan Ambalan Pramuka SMA Pangudi Luhur.