Emily Marshall Email and Phone Number
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Emily Marshall personal email
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Emily Marshall is a Product Solutions Architect 2 at Datadog at Datadog. She possess expertise in leadership, project management, sap erp, sales, customer service and 11 more skills.
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Product Solutions Architect 2Datadog Nov 2023 - PresentNew York, Ny, Us
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Product Solutions Architect 1Datadog Aug 2022 - Nov 2023New York, Ny, Us
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Lead Solutions EngineerDatadog Nov 2021 - Jul 2022New York, Ny, Us
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Solutions EngineerDatadog Dec 2020 - Oct 2021New York, Ny, Us
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Technical Support EngineerBox May 2019 - Dec 2020Redwood City, Ca, Us- Deliver dynamic troubleshooting of advanced escalated technical issues with deep knowledge of Box product (Admin Console, Web App, Desktop, Integrations, Platform, and Network). - Works cross-functionally to advocate for customer issues or needs and acts as a liaison between Sales, Product, and Engineering.- Mentors and works closely with other Product Support tiers on obtaining and analyzing additional information from customers to support first-level resolution. -
User Advocate - Platform And Application SpecialistBox Mar 2018 - May 2019Redwood City, Ca, Us-Monitored trends in escalations, prepared and delivered trainings in response to improve customer experience with Box. -Solve technical issues for enterprise customers via chat, email, inbound calls, Twitter.-Leadership roles within team including leading office hours for case work to provide timely updates to customers. -Identified and consolidated customer trending issues to expedite resolutions for customers.
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Project ManagerScansource May 2016 - Aug 2016Greenville, Sc, Us-Consulted with clientele on a daily basis to identify problems and provide solutions-Tracked sales data for clientele-Researched and gathered product data to develop an e-commerce database through excel for my team to implement when website launches-Assembled seed kits to attract new and existing customers -Assisted in planning various events including tradeshows-Designed and created webpages through Sitecore to promote new products, events, workshops and services -
Assistant Asset ManagerScansource Jan 2016 - May 2016Greenville, Sc, Us-Went through extensive training on SAP ERP-Assisted in a mass revision of service parts within SAP-Created new products and service parts within SAP -Assembled promotional marketing materials for customers-Collaborated with Human Resources to organize incoming interns
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Product/Project ManagerScansource May 2015 - Dec 2015Greenville, Sc, Us-Promoted new value-added services such as Cloud services, Marketing Services, Education on products, and the Custom Configuration Center Services by cold calling-Increased brand awareness through email templates, organizing events, and redesigning websites-Consulted with 200+ leads by informing them of the various marketing services offered, identified problems and provided solutions-Created a training guide on a CRM database for future employees-Developed a presentation that identified an area of growth within the company and delivered to the company and CEO-Developed the ideas for deliverables and headed the research for Wellness programs in the workplace for final presentation to the company
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Marketing InternMolly Maid Jun 2014 - Aug 2014Maidenhead, England, Gb-Learned how to use computer software such as Toolbox -Organized and processed financial information into Toolbox-Consulted with various graphic designers to maintain brand continuity-Created a marketing plan to increase customer base -Participated in the interviewing process of marketing agencies to implement brand awareness through SEO, Social Media, and flyers -
Fashion StylistAmerican Eagle Outfitters Inc. Feb 2013 - Jul 2014Pittsburgh, Pa, Us-Developed customer service skills-Assisted in promotional marketing as well as maintaining brand image by providing creative solutions for the set-up and visual aid of the store-Facilitated in the processing and placement of merchandise and the execution of visual displays and windows-Promoted from Retail Assistant to Fashion Stylist by exceeding Sales and upselling merchandise
Emily Marshall Skills
Emily Marshall Education Details
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Wilbur O. And Ann Powers College Of Business At Clemson UniversityGeneral -
Istituto Lorenzo De' MediciRetail Management And Fashion Merchandising
Frequently Asked Questions about Emily Marshall
What company does Emily Marshall work for?
Emily Marshall works for Datadog
What is Emily Marshall's role at the current company?
Emily Marshall's current role is Product Solutions Architect 2 at Datadog.
What is Emily Marshall's email address?
Emily Marshall's email address is em****@****box.com
What is Emily Marshall's direct phone number?
Emily Marshall's direct phone number is +130130*****
What schools did Emily Marshall attend?
Emily Marshall attended Wilbur O. And Ann Powers College Of Business At Clemson University, Istituto Lorenzo De' Medici.
What skills is Emily Marshall known for?
Emily Marshall has skills like Leadership, Project Management, Sap Erp, Sales, Customer Service, Marketing, Public Speaking, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Powerpoint.
Who are Emily Marshall's colleagues?
Emily Marshall's colleagues are Joseph Williams, Michael Thanh Tran, Bowen Chen, Nikki Rader, Guo Zhili, James Fischer Jr., Michael Villalobos.
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