Helpdesk Support
CurrentProviding support on-site or over the phone to troubleshooting issues that arise with computers, printers, tablets, other devices or in-house systemsOrganising and maintaining inventory of all assets such as iPads, iMac, Windows Computers, Mac computers, Server room, spare devices and softwaresSetting up assets for new or existing employeesTravelling to all Natoora sites in London and outside the UK in the EU, AU and US if neededKeeping all assets up-to-date and secureManaging all users' accounts and requests such as Microsoft Office, Gmail, our internal system, etcNetwork infrastructure basics (cable termination, patch panel cabling, etc)