Eapen John's Location
Thiruvananthapuram, Kerala, India, India
Eapen John's Contact Details
Eapen John work email
- Valid
Eapen John personal email
n/a
About Eapen John
A seasoned banking professional with over 18 years in progressively senior roles associated with leading institutions in the banking sector . Axis Bank , IndusInd & ICICI . Expert in process design , SOP implementation, core banking software Finacle, sales team management at both branch and cluster levels.
Eapen John's Current Company Details
Senior Manager- Retail Banking
Eapen John Work Experience Details
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Area Head, TrivandrumBillion Bs Securities Trade Centre P Ltd Jun 2021 - Aug 2022Trivandrum, Kerala, IndiaResponsible for new branch set up, ( Hiring & training of Team members , conceptualize & implement customer acquisition strategy , portfolio design & management for customer wealth maximisation , adherence to risk & audit parameters )
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Senior Manager , Head Of Operations, Sasthamangalam & Nedumangadu BranchesAxis Bank May 2018 - May 2021Thiruvananthapuram, Kerala, IndiaLead team at both branches efficiently to ensure day to day operations of customer service management , sales targets and process adherence is completed in an efficient & timely manner . Resolve all customer service related escalations and closure of all branch audit findings . Designated as lead member for Finacle implementation at Trivandrum branches with complete responsibility for liasoning with product team for service issues , team training & Go Live -
Manager - Currency Chest , Manager , TrivandrumAxis Bank May 2016 - Apr 2018Trivandrum, Kerala, IndiaManaging cash supply to all Trivandrum branches & also lead all statutory & RBI related reporting responsibilities .Successfully managed cash supply scenario with nil escalations in challenging time of demonetisation .
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Branch Sales Manager , Manager , Kottayam Main BranchAxis Bank May 2014 - Apr 2016Kottayam, Kerala, IndiaLead branch sales team efficiently to meet targets across CASA , insurance , wealth products in a timely manner .
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Business Banking Relationship Manager, Manager , Karamana BranchAxis Bank May 2012 - Apr 2014Thiruvananthapuram, Kerala, IndiaDeepening existing relationships & new customer acquisition for SME banking . Cross selling of wealth and investment options for individual customers associated through BB relationship.
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Deputy Manager , Bosh , Trivandrum Main BranchAxis Bank Sep 2011 - Apr 2012Thiruvananthapuram, Kerala, IndiaLead day to day operations with full responsibility for team mgmt. , customer service management , cross sell and database mgmt.
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Deputy Manager , Bosh , KazhakoottamAxis Bank Jan 2009 - Aug 2011Kottayam, Kerala, IndiaSuccessfully launched new branch opening @ Kazhakoottam, Trivandrum with full staff , product & policy inhouse training for all team members , in adherence to SOPs & with nil audit findings.
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Branch Operations HeadIndusind Bank Oct 2007 - Dec 2008Kattappana, KeralaDeputy Manager, Branch Operations Head. Managing cash retention as per RBI & Insurance guidelines. Reconciling account with other banks. Managing cheque clearing activities. Checking and clearing of overdrawn accounts. Checking of vouchers. Branch front office transactions. Dealing with walk-in customers. Cross selling of third party investment products. Handling the operations team and ensuring that the targets for cross selling are met.Was a team member for migration of banking software into finacle software. -
Senior OfficerIcici Bank Jul 2004 - Sep 2007Thiruvananthapuram, Kerala, IndiaICICI Bank ltd as GOVT Business relationship officer Vijayawada for maintaining relationship with Govt facilities having accounts with ICICI Bank and bringing in new Govt business accounts. Transferred to Trivandrum main branch account with role focussed on new customer acquisition for wealth management & CASA portfolios. -
Process AssociateGenpact May 2003 - Jul 2004Hyderabad, Telangana, IndiaReconciliation of expenses of client companies and booking of expenses in correct expense heads. was successful and appreciated for achieving the budget and removal of all the outstanding expenses to their appropriate expense heads.
Eapen John Skills
Banking
Eapen John Education Details
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Bharathiyar UniversityFirst Class
Frequently Asked Questions about Eapen John
What is Eapen John's role at the current company?
Eapen John's current role is Senior Manager- Retail Banking.
What is Eapen John's email address?
Eapen John's email address is ea****@****ank.com
What schools did Eapen John attend?
Eapen John attended Bharathiyar University.
What skills is Eapen John known for?
Eapen John has skills like Banking.
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Eapen John,M.Sc,PMP,PMI-RMP,ITIL Master,ITIL4 Ambassador
Chief Information Officer (Cio), General Manager, Project/Risk/Construction/It Management Consultant, Itil Practice Manager, Strategic Leader, Managing Professional, Corporate Trainer - Pmp, Pmi-Rmp, Pmi-Cp, Itil4 MasterMumbai -
Eapen John
Customer Relation | Customer Retention | Quality Analyst | Onboarding Specialist | Hiring | Business Sales & Marketing | B2C & B2B Sales | Program & Event Management | Brand MarketingThiruvananthapuram Taluk -
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