Elizabeth Riley is a Account Manager at Approach. She is proficient in Dutch, Spanish, Arabic, Swedish, German and French. Colleagues describe her as "Working with Elizabeth as a Project Manager has been a defining moment in my career. As one of the most astute and insightful Accounts Directors I've worked with, she combines strategic thinking and execution-oriented foresight with a deep understanding of sales and account dynamics to consistently drive projects to seamless success. Working with her feels like witnessing magic in action! Elizabeth possesses an exceptional ability to transform challenging situations into success stories. Her approach to account management is data-driven and empathetically guided, allowing the team to navigate uncertain grounds with decisive clarity. Lucky customers indeed! :) Under her mentorship, I have gained invaluable insights and developed the confidence to make not only independent but also well-informed decisions. This has enhanced my resilience across various professional scenarios and fostered a sense of empowerment within our team that I had long forgotten. Her commitment is evident in every account she manages and in every relationship she nurtures. I am deeply grateful for her guidance and steadfast support—both professionally and personally. Elizabeth is more than a role model; she is a mentor, a friend, and an inspiration. The tangible and lasting impact she has made on both our team and my professional growth is profound, and I look forward to reflecting on many more successes down the road, a testament to the solid foundation she has helped me establish. Thank you, Elizabeth, for being such a transformative presence in my career—and, I'm sure, in the lives of many others. Your professionalism and genuine commitment to excellence and development have not gone unnoticed. You truly rock! Cheers!" and "Elizabeth is a fantastic person to work with. She listens to the issues that you have and provides effective and realistic solutions that are actually attainable. I have only received positive results when working with Elizabeth. While we worked on the same localization projects for medical devices she always alerted me to potential pitfalls whether they may occur from a strategy I was developing or if it was originated under her purview. Many of the strategies that are still in place for localization that are still in place are the result of our collaboration together. Even after Elizabeth moved on from our professional relationship we have still kept in contact on a friendship basis. She provides the same level of attention even when I am not a client and that is a high recommendation in a world where relationships are currency. Intrinsically, Elizabeth understands this and knows the balance between managing relationships and business needs. I have enjoyed my time working with Elizabeth and hope that our paths cross again."
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Account ManagerApproachDenver, Co, Us -
Accounts DirectorWe Are Very Jun 2022 - PresentLos Angeles, California, United StatesWE ARE VERY is a multilingual content creation and localization agency serving international scale-ups and multinationals. We refine, elevate, and create new content that clicks. -
Accounts DirectorSupertext Jun 2022 - May 2024Los Angeles, California, United StatesSupertext is a creative copywriting and translation agency. We write, translate, transcreate, and edit content, websites, apps, videos and more. With offices in Los Angeles, Zurich and Berlin, Supertext has been putting in a good word for start-ups with global ambitions and multinationals since 2005.As Accounts Director my responsibilities include building relationships with Supertext's key clients, maintaining high levels of customer satisfaction, coordinating business reviews and growing accounts by generating new leads within existing accounts and closing other commercial opportunities by working closely with other key team stakeholders in IT, operations, marketing, and leadership to develop creative solutions that meet customers' language and content needs. -
Director Of Solutions ArchitectureVistatec Sep 2019 - Oct 2021Greater Denver AreaAs a Solutions Director, I worked with my colleagues in the Vistatec sales and account teams to design and define solutions for new accounts and new solution requirements on existing accounts.This role required in-depth localization knowledge and consultative sales skills, which I have honed over my nearly two decades in localization and years of experience in both Sales and Account Management. Some of my principal responsibilities as a Solutions Director included:* Acting as a key member of the sales team in helping to ensure customer success in building scalable solutions* Providing pre-sales and consultancy support, to both sales and operations teams, for new and existing customer accounts alike* Supporting cross-functional teamwork and collaboration between different internal stakeholders to maximize opportunities to deliver customized solutions that meet the needs of new and prospective customers* Contributing to RFPs and proposals, working cross-functionally as necessary to compile and create professional and timely responses for opportunities and customers* Working with new business and existing Account/Program Managers at appropriate stages of the customer lifecycle to identify and devise new solutions and initiatives to continue fostering account/program growth* Discussing and advocating for localization and internationalization best practices with prospects and clients*Localization and globalization requirements discovery for prospects and customers from an operational standpoint* Supporting implementation and development of new solutions in development stage, including creating solution maps to address complex/strategic client and prospect business requirements* Representing Vistatec at trade shows, conferences, events, business and networking meetings in an effective, professional manner that is in line with our approach, values, culture and ethos -
Co-Founder - Colorado ChapterWomen In Localization Colorado Jun 2019 - Jan 2021Denver, ColoradoCo-founded the Front Range's first Women in Localization chapter for translation, language, and localization professionals in the greater Denver/Boulder metro area. -
Director Of Business DevelopmentXtm International Aug 2018 - Aug 2019Greater Denver AreaFocusing on Enterprise translation and localization buyers in North America, managed entire sales cycle with particular emphasis in sales approach on problem solving based on client needs. At XTM, my role as Director of Business Development comprised evaluating customer leads, consulting, assessing requirements, product presentation including live product demos, preparation of quotes, RFI/RFP responses, and closing. Sales activity was followed up with responsive and prompt client account management, including implementation plan development in collaboration with XTM Solutions Architects, client on-boarding, weekly meetings, post-sales training coordination and working closely with technical engineers to enhance client success. This role also required close management of client relationships to ensure continued satisfaction and long-lasting customers.Regularly attended and organized localization conferences and events, which included presenting product demos. Also involved with improving internal business practices to optimize efficiency between sales, solutions architects and marketing. -
Manager Of Strategic AccountsAmplexor International Aug 2016 - Aug 2018Greater Denver AreaAMPLEXOR Life Sciences leads the medical translation industry – partnering exclusively with medical device, pharmaceutical, biotech, and clinical research organizations around the world. Our clients receive the highest level of quality translations, unmatched expertise and industry knowledge through proprietary technology and innovative processes.AMPLEXOR Life Sciences is the largest specialized provider of life sciences language services companies around the globe. Our in-depth knowledge of the device and drug product life cycle means we’re uniquely qualified to support the translation needs of highly-regulated medical companies.Areas of Expertise: - Regulatory Affairs- CMC's, Dossiers, IFU's etc- Research and Development- Quality and Testing- Labeling/packaging- Marketing- Training and E-Learning- Software LocalizationAs a Strategic Accounts Manager at AMPLEXOR, I am responsible for the following:- Directing the account team activity to ensure programs are developed and implemented according to client standards and achieves the objectives set out by customers. - Ensuring staff ownership and responsibility for projects for all members of the team. - Maintaining a strategic overview of accounts, and proactively advising client on new issues/external environment and contribute to strategic planning meetings with client.- Developing the strategic direction of accounts and identifying new growth opportunities for them.- Keeping in-depth understanding of financial status of account at all times. - Responsible for account revenue and growth and maintaining agreed rates for all language solutions and associated services. - Collaborating with business development team to close $1m+ opportunities.- Establishing and maintaining role as trusted adviser to new and existing clients. - Creating and developing opportunities to grow existing business in USA and around the world. -
Localization Qa Test EngineerInteractive Intelligence Apr 2014 - Aug 2016Greater Denver AreaConduct localization engineering, quality assurance, and functional and linguistic testing of all of company's French and Swedish software products, including web- and cloud-based, mobile, and desktop applications.Set up and work in virtual environment by creating and managing VMs using Hyper-V Manager. Work in a variety of operating systems, including iOS, Android, Windows 7, Windows 8, and Server 2012R2. Create and maintain client and server templates for Win 7 and 8.1 OS. Install, configure, and troubleshoot localized software in French and Swedish.Detect and report software bugs whilst conducting root cause analysis. Work with developers and team to resolve issues and verify successful fixes. Worked with other department team members to help improve and streamline software localization process and workflow for new products in order to better translation quality and reduce time spent on testing. -
Linguistic Qa ManagerTransperfect Translations/Crimson Life Sciences Division Sep 2005 - Apr 2014Denver, Colorado And San Francisco, CaliforniaWorked with clients, vendors, and team members to develop realistic, successful localization project plans and processes for medical device and in vitro diagnostics clients' labeling, software, and marketing collateral.Co-managed cross-functional team providing integrated localization and testing services for key pharmacy systems and medical device clients, focusing principally on software verification and validation, ensuring compliance with company and client quality systems in all project phases. Working with Director of QA, managed and developed localization quality process and conducted quarterly audits to measure and improve quality. Used patented method based on existing industry quality measurement methodology to gather and compile data for process improvements and training.Helped manage technology implementation by conducting software verification and validation for internal use.Performed in-depth analysis of technical and marketing communications for medical device and in vitro diagnostics to optimize translation accuracy and quality.Assisted with training of junior colleagues within ISO 9001, 13485, 14971 certified risk management/quality system.Conducted linguistic quality assurance on translations into German and French for a variety of types of medical devices and diagnostic tools to ensure strictest standards of accuracy and quality.Developed, created, and maintained client- and industry-specific style guides, glossaries, and translation memories.Provided strategy input on linguistic and project management and selected custom linguistic resources, process documentation, and technology solutions.
Elizabeth Riley Education Details
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Political Science -
Multicultural Marketing -
Poway High SchoolHigh School Diploma
Frequently Asked Questions about Elizabeth Riley
What company does Elizabeth Riley work for?
Elizabeth Riley works for Approach
What is Elizabeth Riley's role at the current company?
Elizabeth Riley's current role is Account Manager.
What schools did Elizabeth Riley attend?
Elizabeth Riley attended Uc San Diego, Université Paris Sorbonne (Paris Iv), Poway High School.
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