Earlvin Manuel Email & Phone Number

United States

Redwood City, CA, US

Keywords: new hire onboarding, product enablement, operational efficiency, cross functional collaboration, project management

Redwood City, CA, US

Keywords: Business Development, Relationship Building, Communication, SaaS, Customer Experience, Cold Calling, Problem Solving, QuotaSales generated pipeline: Q4 FY22: $120,000 // 50% (ramp) Q1 FY23: $540,000 // 145%Q2 FY23: $1,154,500 // 275%Accomplishments:Generated most meetings for a targeted campaign.Awarded the “Work with Heart” award during Q2 FY23

Tysons, Virginia, US

• Accomplishments:Q1 2022: Perfect QuarterQ2 2022: Perfect QuarterQ3 2022: Perfect Quarter2X President’s Club Qualifier (had to have at least an average quota attainment of 80% for the qualifying 6 months and be in the.
• Provided sales expertise to client (Sumo Logic) in order to generate SALs that led to over $2,000,000 in pipeline for 3 account executives.
• Trained and fostered growth for 6 new members on the team through shadow sessions, roll plays, admin systems training, product knowledge, and objection handling.

Tysons, Virginia, US

• Assisted recruiting team in order to find top sales talent in the Bay Area.
• Conducted initial phone screens in order to pass them off to hiring managers.
• Leveraged tools such as LinkedIn recruiter and Indeed in order to source candidates.

San Rafael, California, US

• Keywords: Manager, Operations, Customer Experience, Sales, Sourcing/Staffing, Finance, Scheduling, Administrative
• Oversaw a profit-building sector of the business consisting of 12 massage therapists, estheticians, and nail technicians in order to provide 5-star treatments to a clientele base of 300+.
• Administered all customer inquiry in Spa department that resulted in at least 200+ touch points daily (email, phone, and in-person).
• Reviewed reports that helped understand and make business decisions through detailed MTD revenue sheets, outstanding series sales, and inventory.

Santa Barbara, California, US

• Coordinated the largest Filipino-American event in the country for UC Santa Barbara consisting of 40 other Filipino-interest organizations while fundraising $1,400 through social media tactics.
• Spearheaded an online charity showcase with a 501C3 NGO that garnered over 2,000 attendees and raised $1,500 which will be donated to the “Swell of Hope” project of the PUSO Foundation.
• Established a new program amidst the COVID-19 pandemic geared towards creating professional andpersonal relations between 250 new and active body of the organization.

Santa Barbara, California, US

• Cultivated relations with 45 Filipino/a/x high school students as their mentor to give them the proper resources to succeed in higher education.
• Created workshops in time management, burn-out, academia, and more in order to provide a greater understanding of the university lifestyle to prospective college students (mostly first generation and POC).

Santa Barbara, California, US

• Collaborated on a social media campaign, with a team of interns, in order to garner support for first responders and individuals who have been impacted by the COVID-19 pandemic through giving gift cards ranging from.
• Managed the #HeroesGiveback project: collected resources to help those in need in the form of gift cards that resulted in a $400 donation from sponsors by understanding customer needs and appeal.
• Strengthened weekly huddle meetings with Giftz CEO, by discussing next steps into furthering social media strategy and connecting with other nonprofit organizations to accomplish giving back to first responders.

San Rafael, California, US

• Addressed inbound/outbound calls from members including: potential billing deficiencies, inquiry of membership sales, membership change forms, and catering to consumer’s needs.
• Implemented a new billing system for collecting late monthly payments through member’s CRM, which resulted in at least a 50% decrease of delinquent dues the first 11 days into the new billing cycle.
• Collaborated with membership sales representatives as a liaison in order to satisfy prospective customer’s needs that led to a 90% membership sign-up rate.
• Managed membership inbound accounting issues when customers need special accommodations including an explanation of invoices, purchasing additional services the facility offers, and scheduling of those additional.

San Rafael, California, US

• Utilized problem-solving prowess and communication skills to mitigate club issues at the front desk.
• Prioritized the wellness of customers by “being the best part of our members day” through high-end customer service and attention to detail which resulted in at least 9 positive member feedback cards given every month.