Elizabeth Sheehan Email and Phone Number

Responsible for operations of $3.2M nonprofit organization who offers access to dental care for individuals (primarily children) who have Medicaid insurance. Areas of oversight include human resources, facilities, finance, clinics, programs and outreach. *Provide strategic and tactical oversight and direction for CSD teams, clinics and programs. *Engage with CSD board of directors and executive leadership council representing CSD clinics, programs and operations. *Externally represent CSD in advocating for change in access to dental care for Wisconsinites including state-wide and local coalition leadership, policy and dental workforce development, and the importance of dental public health. Current steering committee chair of the Wisconsin Oral Health Coalition. *Build and maintain trusted strategic relationships with key stakeholders in the areas of technical colleges, dental schools, medical partners, and community partnerships that directly tie to and support CSD's successful clinical operations and delivery of care. *Provide policy and operational oversight and direction for human resource management functions including team member relations and engagement, training and development, pay and benefits, performance management, talent acquisition and risk management. *Collaborate with CSD's leadership team to build a highly inclusive culture where team members can thrive and represent CSD's mission and core values to the best of their ability. *Oversight of finance and accounting team members and activities including preparing and monitoring annual budgets and processes while maximizing earned revenue and minimizing expenses. *Maintain CSD facilities with related partners and vendors to ensure operational efficiency. *Oversight of Medicaid provider credentialing, Medicaid and HMO provider relations and navigating provider-payor challenges. *Oversight of safety and compliance initiatives to ensure compliance with local regulations and OSHA requirements.

Works closely with the Executive Director to manage the facility, administrative, and programmatic operations for the Waukesha County Community Dental Clinic.Supports administrative and dental clinic teams to ensure exemplary care is given to all clinic patients.

Responsible for leading store team and operations of $15 M revenue Sendik’s Food Markets through daily prioritization of operations opportunities and team coaching. • Oversee store operations through department manager development focusing on the relationship of the team and store presentation and its impact on sales as seen by sales improvements over 2016 results• Daily prioritization of department opportunities such as presentation, production needs, product quality and freshness, safety and sanitation, and inventory management to drive consistent ownership and leadership visit perceptions as well as customer satisfaction• Managed store financials through weekly sales and payroll forecasting considering upcoming promotions and prior history to accurately project upcoming sales goals and payroll needs resulting in positive payroll results since October 2016 • Partnered with HR Director to challenge company on the development and internal promotion of female leaders within the organization

Managed grocery store operations of $33 M revenue Sendik’s Food Markets through daily collaboration with store leaders and teams. • Supported Store Director in overseeing safety and sanitation compliance practices, hiring needs, sales projections, and payroll management to improve store’s financial performance over prior year• Shared coaching responsibility of department managers with Store Director to support individual department needs and strengthen store presentation • Partnered daily with department managers in order to positively impact store visual conditions and customer service as Manager on Duty

Drive process improvements in stocking, backroom, in-stocks, presentation, and pricing teams at $33 M revenue Target store through daily workload prioritization and development of team leaders overseeing operations teams. • Achieved 4.5% YTD 2014 store sales increase over YTD 2013, focusing on implementing best practices and maximizing sales and customer satisfaction• Transitioned all operations teams from 4am process to 6am process, successfully improving overall store brand and increasing frequency of customer interactions after store open• Project leader for grocery reset project and mannequin project, successfully executing large planogram workloads while partnering with onsite contractors to remodel grocery and softlines departments

Managed sales floor presentation and in-stocks of hardlines departments in $72 M revenue SuperTarget store through merchandising both overstock product and markdown product maximizing sales and margins. • Achieved 4.5% YTD 2014 store sales increase over YTD 2013, focusing on implementing best practices and maximizing sales and customer satisfaction• Transitioned all operations teams from 4am process to 6am process, successfully improving overall store brand and increasing frequency of customer interactions after store open resulting in increased service levels and store sales• Project leader for grocery reset project and mannequin project, successfully executing large planogram workloads while partnering with onsite contractors to remodel grocery and softlines departments

Led $5.8 M store remodel involving on-site construction of 190 K square foot sales floor and backroom areas including rearranging all departments and adding 4 walk-in coolers and freezers.• Communicated daily with construction/fixture contractors and Target managers, completing project 1,600 hours under payroll budget

Developed 5 team leaders overseeing presentation, in-stocks, and hardlines departments supporting $15 M in sales of $33 M total Target store revenue.• Re-examined best practices, driving improvements through focus on merchandise selection and “business walk” tool. • Mentored new Target Campus Liaison and attended UW Madison recruiting events in search of diverse Executive Intern and Executive Team Leader talent.

Represented corporate and local recruiters as brand ambassador for Target Stores. • Supported candidates through talent pipeline, using store tours and interview preparation to personalize recruiting experience• Conducted effective on-campus recruiting events, attracting diverse talent for executive team leader and intern roles

Shadowed executive team leaders learning daily retail operations and leadership skills. Positively impacted store by taking on “Leader on Duty” role.• Led multi-channel project at Sun Prairie store evaluating in-store signing and food product inventory levels, driving 25% increase in food area sales during Summer 2009• Oversaw financial inventory at Delafield store leading inventory preparatory team, resulting in 0.2% decrease in shortage results from 2007 inventory