Erik Sollers Email & Phone Number

Denver, Co, Us

Manage the credit union’s lending operations for an organization with $1.9 billion in assets, 13 locations, 14 Underwriters and 84+ Loan Officers; Manage a consumer loan portfolio of $1.3 billion including secured, unsecured, credit cards and consumer real estate (excluding mortgage real estate); Provide leadership for all functions of the lending and business division, including budgetary management, goal development and prioritization, financial and human resource allocation and project execution; Work closely with the other members of the executive team to develop, prioritize, lead and execute the credit union’s strategic goals and projects; Build a business lending and deposit department from inception to maintain competitiveness in the market and capitalize on a new revenue stream for the organization; Establish goals and objectives for the lending and business department managers to ensure alignment with the broader organization; Maintain a low delinquency ratio by implementing underwriting criteria that maximizes member outreach, while minimizing risk; Actively track industry trends and opportunities to advise the executive team regarding competitive market practices; Manage vendor relationships to ensure contractual compliance, service standards and member quality

Manage the credit union’s lending consultants, including the outbound department, supporting 22 locations with assets of $2.6 billion; Lead strategic corporate projects; Create, revise and implement lending procedures that build consistency and efficiency to maximize profitability; Quadruple referral activity in the first three months; Improve consumer real estate turnaround closing times by centralizing the team to capitalize on efficiency; Train lending staff on consumer underwriting and real estate best practices to minimize loan backlog; Develop and manage department budget for a team of 25; In conjunction with executive leadership, identify new revenue opportunities and innovative strategies, maximizing market differentiation and competitiveness

Manage a centralized underwriting team of 12 professionals supporting a credit union with 12 locations, assets of $1.9 billion and a growing membership of over 115,000; Analyze approval and denial ratios for all consumer loan products using multiple metrics to optimize the organization’s underwriting strategy; Develop corporate underwriting philosophy and training materials to facilitate all lending training; Oversee and increase all consumer loan volume: secured, unsecured and real estate (home equity loans); Develop, review and improve all organizational lending procedures to minimize error and optimize efficiency; Work with third-party consultants to evaluate market trends and identify new products and solutions; Create, review and update credit union policies in compliance with regulatory standards, including NCUA (National Credit Union Association)

Deer Park, Texas

Assess the creditworthiness of applicants by analyzing a variety of factors such as income, risk ratings, and assets to evaluate loan viability; Perform complex analyses, identifying trends to increase profitability and curtail losses; Work with third-party representatives to evaluate market, new lending products and solutions; Audit vendor contracts to ensure compliance with institutional policies and negotiate favorable terms; Develop training materials and documents; conduct training sessions for new lending products and procedures; Act as a subject matter expert, mentoring and coaching underperforming peers, managers and subordinates; Review metrics and balance general ledgers for accurate accounting and reporting.

Houston, Texas

Manage a team of over 20 banking professionals; collaborate with cross-functional leaders to optimize all operational procedures including lending, accounting, finance and administrative support; monitor and evaluate employee performance, allocating performance bonus incentives and merit-based salary increases; develop and train employees into leadership roles; interview and select candidates for open positions

Interview loan applicants and thoroughly appraise credit reports to recommend beneficial products; meet and exceed individual productivity goals; educate customers on credit score development and maintenance; research and resolve escalated customer disputes; review and audit all new account documentation processed by other representatives; manage and develop customer relationships such as savings accounts, checking accounts, IRAs, CDs and safe deposit boxes; cross-sell credit union services and products based on financial needs; drive business development at customer and community events, promoting products and services to employees of local businesses; facilitate weekly productivity meetings; train and motivate other representatives to meet sales goals