Edriss Bazger Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

As a Management Associate at Credit One Bank, I have gained extensive experience through a rotational program across multiple departments, demonstrating my ability to drive projects forward, optimize processes, and deliver impactful results. My expertise spans IT, Risk, Treasury and Finance, Marketing, and HR, where I have leveraged various tools and methodologies to enhance efficiency, improve customer experience, and support strategic initiatives.Key Achievements:IT Department:Agile Project Management: Proficient in Scrum and Agile methodologies.X-Ray Plugin Implementation: Improved validation processes.Jira Mastery: Effective project tracking and issue management.System Optimization: Enhanced legacy systems for efficient maintenance.Risk Department:SAS and Power BI: Developed statistical analysis and data management skills.Scrum Artifacts Management: Managed and utilized Scrum artifacts.Advanced Analytics and NPS: Led CX team’s project to monetize customer experience using NPS, resulting in substantial revenue impact.Treasury and Finance Department:Power Automate: Automated workflows, saving over 660 minutes per month.Marketing Department:Customer Insights and Analytics: Identified customer pain points and enhanced digital marketing strategies.CES Analysis: Optimized the transactional site, influencing major strategic initiatives.HR Department:Product Ownership: Developed the Campus Interview App and Campus Programs Dashboard, streamlining recruitment with real-time data insights.Core Competencies:Communication: Effectively communicated with cross-functional teams and stakeholders.Team Collaboration: Fostered a collaborative environment and supported team members.Problem-Solving: Analyzed and resolved issues efficiently.Time Management: Prioritized tasks to meet tight deadlines.Leadership: Led project teams, motivated and guided team members.Adaptability: Adjusted to different working styles and embraced new technologies.

Las Vegas, Nevada Area

• Formulated an online presence strategy for the Management department to reach the target audience; handled promotion and amplification of the website using paid media thus improving traffic by 20% MoM • Research focus: Entrepreneur interviews - analyzed interview transcripts using Google Meet and Tactiq IO to derive parameters contributing to their success • Graduate research assistant under the supervision of Dr. Payal Sharma and Dr. Yuanyuan Zhou• Assisting with the grading of homework, managing schedules, exams, and/or written assignments for the classes "Small Business Management" and "Leadership"• Supporting department and faculty with administrative assistance, as well as curriculum and research support• Holding office hours, meeting with students, and writing reports• Collecting, coding, and/or analyzing data• Building, designing and maintaining WordPress website for Dr. Payal Sharma

Las Vegas, Nv, United States

• Facilitated enterprise-wide implementation of projects focusing on tracking employee performance and improving employee productivity; extracted reports and created visualizations to inform management on project KPIs• Enabled successful migration of warehouse data and employee portal from in-house servers to the Azure cloud • Managed medium to large-scale projects focused on technology advancement and process improvement employing Agile and Scrum practices to improve workflow • Gathered requirements and prepared project documentation, project plans, charters, and RFPs • Performed feasibility studies, change controls, quality management, and SDLC workflow processing • Performed software QA testing and delivered reports to determine product quality and release readiness • Managed cross-team impacts and helped customers understand business needs • Worked directly with Project Managers and had hands on experience in implementing city projects

• Implemented online presence improvement strategy for the organization, by designing, developing, and launching a portfolio website; Extracted insights from social media promotion campaigns and web analytics to improve visitor count• Migrated organization data to the Cloud (Azure); Introduced Microsoft services, trained employees on technology concepts and software products to enable remote work• As a technical advisor, helped Khatiz Organization for Rehabilitation create its portfolio online to let the organization easily interact with future employees and funders. Khatiz Organization for Rehabilitation is a non-profit, non-political, and non-governmental organization.• Built online infrastructure in LinkedIn, Facebook, and developed an informative website using WordPress

Kabul, Afghanistan

• Hired, trained, and supervised medical service providers (including trained specialists, nurses, counselors) to treat over 2000 cases of addictive substance usage; Built strong relationships with agencies for improving the drug demand reduction project • Helped manage and coordinate the drug demand reduction project for Khatiz Organization for Rehabilitation. • Accomplishments included efforts to raise drug abuse awareness with enhanced employee training and communication, and the implementation of an employee hotline; creation and deployment of an anti-corruption program, and the adoption of the 360-degree performance evaluation.

Kabul, Afghanistan

• Volunteered to help Khatiz Organization for Rehabilitation's (KOR) Drug demand reduction project and because of astounding performance, was hired to be an employee of the organization where I checked and reviewed the monthly activity reports from different project centers, compiled and submitted them to the KOR drug demand reduction director. • Prepared multiple staff profile for all 6 drug treatment centers and submitted them to the donor agency. Also, attended the stakeholder monthly meetings and discussed how to better implement the treatment.

Los Altos, California

• Hoopoe Books is a project of the Institute for the Study of Human Knowledge based in Los Altos, California. • Helped translate and review/proofread the translations of the children illustration books prepared for Asia. • Assisted HOOPOE books to connect to local NGO in the central Asian region to help distribute. Prepared data and information thoroughly analyzed of the region for the distribution of the books. Successfully accomplished to distribute over a million illustration books in Afghanistan. • Also, successfully launched the illustration books on Amazon. • Currently we are working on launching an online free bookstore for Central Asian countries.

Kabul, Afghanistan

Master Of Science - Ms, Management Information Systems, General

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Diploma In Business Administration, Business Administration And Management, General, A