• Coordinates and confirms schedules with clients and caregivers• Builds relationships with clients, and caregivers to understand their scheduling needs, requirements, and preferences• Records caregivers correspondence, needs, availability, and schedule in system of record• Ensures all placements adhere to applicable compliance and contract requirements• Answer phones in a prompt and courteous manner, and handle appropriately.• Performs on-call as needed or assigned• Referral Intake

• Answer telephones and give appropriate information to callers, take messages, or transfer calls to appropriate individuals.• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their need• Maintain scheduling and event calendars.• Schedule and confirm appointments for supervisors• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.• Collect and disburse funds from cash accounts, and keep records of collections and disbursements.• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.• Provide superior customer services to customers, such as account information• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• Provided customer service by answering routine questions, resolving issues.• Proficiently performed multitasks such as answered phones, greeted patients, and provided directions in a courteous and professional manner. • Delivered important medical reports to the appropriate departments.• Accurately processed customers order requests and cash transactions.• Established a positive relationship with internal and external customers. • Efficiently stocked and retrieved medical supplies as needed for the high volume emergency department.

• Proficiently performed multitasks such as answered phones, took orders, and seated quest • in a courteous and professional manner. • Accurately processed customers order requests and cash transactions.• Used effective communication skills to handle escalated issues from customers.• Proficiently performed multitasks such as answered phones, greeted patients, and provided directions in a courteous and professional manner. • Delivered important medical reports to the appropriate departments.• Accurately processed customers order requests and cash transactions.• Provided customer service by answering routine questions, resolving issues.