Ebenezer Johnson Email & Phone Number

Lethbridge, Alberta, Canada

Restocks and organizes merchandise during overnight shifts to ensure visually appealing displays and optimal product availability. Below are the tasks and achievements for this role;• Restocked and organized over 1,000 items per night, ensuring shelves were fully replenished and ready for opening hours, reducing stockouts by 15%.• Executed floor resets and visual merchandising displays for new product launches, driving a 10% increase in early morning sales.• Maintained inventory accuracy by conducting regular stock counts, improving stock accuracy by 98%.• Coordinated product placement and promotions based on sales trends, contributing to a 12% boost in high-margin item sales.• Managed store cleanliness and organization overnight, ensuring a presentable and welcoming shopping environment, improving customer feedback scores by 20%.• Collaborated with team members to complete nightly tasks 20% faster, ensuring deadlines for store readiness were consistently met

Lethbridge, Alberta, Canada

Supports product displays and inventory management, enhancing customer engagement and sales performance on the sales floor. Below are the tasks and achievements for this role;• Managed inventory and generated reports to track stock levels and discrepancies, reducing inventory errors by 10% through precise record-keeping and audits.• Created and maintained visually appealing merchandise displays, contributing to a 15% increase in foot traffic and sales for promoted items.• Delivered exceptional customer service to over 50 customers daily, resulting in a 95% satisfaction rating and repeat business.• Assembled and disassembled over 50 products weekly for displays and customer orders, ensuring quick and accurate setups with minimal delays.• Assisted customers with item pickups for large orders, handling an average of 70 pickups per week and improving customer wait times by 20%.

Kumasi, Ashanti Region, Ghana

Installs, maintains, and repairs computer hardware and software while providing technical support and troubleshooting for IT issues. Below are the tasks and achievement for this role;• Performed installation, maintenance, and repair for complex internal computer hardware and software applications, achieving a 95% first-time fix rate for technical issues.• Installed Microsoft Windows on over 100 desktop and laptop computers, ensuring timely updates and activation, with a 98% success rate for account setups (Microsoft and Google).• Configured computer networks and internet connectivity for small businesses, successfully connecting an average of 10 devices per site and improving network efficiency by 20%.• Conducted virus and malware removal services, restoring functionality to over 30 systems monthly, with a 90% customer satisfaction rate for post-service follow-ups.• Managed data backup, recovery, and file sharing solutions, ensuring data integrity for clients, with a success rate of 99% in recovery scenarios.• Facilitated sales of computers and accessories, achieving sales targets with a 20% increase in revenue through upselling and customer relationship management

Diploma Of Education, Computer Technology/Computer Systems Technology, Gpa 3.8

Activities and Societies: CIT Crowd

Certificate, Pathwayconnect