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Ebenezer Johnson is listed as Technical Engineer | Expert in MCPS, Agile, Dynamics CRM, and Zendesk Customer Service at Aramex, a with 8693 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Ebenezer Johnson.
Ebenezer Johnson previously worked as Logistics Administrator at Aramex and Associate at Amazon. Ebenezer Johnson holds Bachelor'S Degree, Information Technology, 3.36 from Pentecost University College.
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As a passionate Technical Engineer with over 2 years of experience, I thrive on solving complex problems and improving customer satisfaction. My journey in the tech industry began with a fascination for how technology can transform businesses and enhance user experiences.One of my proudest achievements was leading a team to develop a new customer service platform, which reduced response times by 30% and improved customer satisfaction by 20%. This project not only honed my technical skills but also reinforced my belief in the power of teamwork and effective communication.I am proficient in MCPS, Agile methodologies, Dynamics CRM, and Zendesk Customer Service. My commitment to continuous learning is demonstrated by my certifications in CCNA and PMP. I am dedicated to staying updated with the latest industry trends and technologies to provide the best solutions.Beyond my professional life, I am passionate about mentoring young adults in coding and IT skills at my local community center. This volunteer work allows me to give back to the community and inspire the next generation of tech enthusiasts.I believe in the importance of a balanced life, where professional excellence and personal fulfillment go hand in hand. Let’s connect and explore how we can collaborate to drive success together!
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United Arab Emirates
Manage logistics operations ensuring timely and efficient delivery of goods.Coordinate with various departments to streamline logistics processes.Maintain accurate records of shipments and inventory.Implement best practices for logistics and supply chain management.Utilize logistics software to track and manage shipments.
United Arab Emirates
• Managed inventory tracking and processing using advanced warehouse management systems• Maintained high accuracy rates in sorting and processing operations• Collaborated with team members to meet daily performance metrics
Dubai, United Arab Emirates
Provided comprehensive administrative support to the HR department, including scheduling appointments, managing calendars, and organizing meetings.Streamlined the recruitment process, reducing time-to-hire by 15%.
London, England, United Kingdom
Led a team to develop a new customer service platform, reducing response times by 30%.Improved customer satisfaction by 20% through the implementation of Agile methodologies.Managed Dynamics CRM and Zendesk Customer Service, ensuring seamless integration and user experience.Collaborated with cross-functional teams to deliver high-quality technical solutions.Conducted training sessions for team members on Agile practices and CRM tools, enhancing team efficiency and knowledge.
Greater Accra, Ghana
Directed cost-saving initiatives and collaborated with overseas recruiters to reduce operational expenses.Implemented a weekly demand forecasting system, reducing excess inventory by 10%.
Accra, Greater Accra Region, Ghana
Maintained a resume bank and utilized workforce analytics to enhance strategic decision-making.Increased direct hires by 60% and ROI by 42% through effective talent acquisition strategies.
Ghana
• Created and modified HTML, JavaScript, and CSS pages to optimize for faster loading browsing• Utilized strategic Digital Marketing Skills to improve web traffic and generate revenue through the implementation of SEO, Google My Business etc.• Exhibited extra graphic design skills which saved the company 15% EAR in media generation and advertisement through the creation of graphic deliverables for website development and flyers for events• Consistently monitored and performed code testing and analysis to prevent a shutdown of the website
Other employees you can reach at aramex.com. View company contacts for 8693 employees →
Hansraj Yadav
Colleague at AramexHaryana, India
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Alaa Qazaq
Colleague at AramexIrbid, Jordan
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Raju Mathew
Colleague at AramexManama, Capital Governorate, Bahrain
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Inas Al Salhi
Colleague at AramexJordan
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Ibrahim Awwad
Colleague at AramexAmman, Jordan
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Dhasarathan V
Colleague at AramexChennai, Tamil Nadu, India
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Abrar Esam
Colleague at AramexCairo, Egypt
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Rohit Padalkar
Colleague at AramexIndia
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Taymour Syed
Colleague at AramexSalwa, Hawalli, Kuwait
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MA
Moamena Abdelal
Colleague at AramexEgypt
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Activities and Societies: coaching, playing basket ball
Quick answers generated from the profile data available on this page.
Ebenezer Johnson works for Aramex.
Ebenezer Johnson is listed as Technical Engineer | Expert in MCPS, Agile, Dynamics CRM, and Zendesk Customer Service at Aramex.
Ebenezer Johnson is based in Dubai, United Arab Emirates while working with Aramex.
Ebenezer Johnson has worked for Aramex, Amazon, Joshua Ayogu Corporate Services, Green Jumpers Limited, and Alexis Route Company Limited.
Ebenezer Johnson's colleagues at Aramex include Hansraj Yadav, Alaa Qazaq, Raju Mathew, Inas Al Salhi, and Ibrahim Awwad.
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Ebenezer Johnson holds Bachelor'S Degree, Information Technology, 3.36 from Pentecost University College.
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