Beth Burton Email & Phone Number

Richmond, Virginia, United States

Work ExperienceEAB, Jan 2018 to presentEAB advises colleges and universities on marketing, enrollment, student success, and data analytics to support recruitment, adult learning, and advancementImplementation Specialist (March 2022 to Present) Develop and deploy data integration and configuration procedures between partners’ source systems and EAB• Facilitate and document data exchange requirements and best practices• Lead calls and presentations introducing EAB’s methodologies and processes• Use Jira and Workfront to document partner data information and workflow processes• Served as Subject-matter expert in multiple systems used within higher education such as Secure File Transfer Protocols and Single Sign On ProtocolsAccomplishments:• Project-managed and led 35 partners through the initial build and launch of their application campaigns• Engaged in projects involving CRM and SIS systems such as Slate, CAMS, Banner, Element 451, Fire Engine Red, Salesforce, Colleague and Recruit• Created productive working relationships with partner data contacts and with partner IT departments; commended for ability to explain complex technical procedures to non-technical staff

Richmond, Virginia Area

Campaign Data Manager (January 2018 – March 2022) Created responsive and helpful working relationships with data managers and enrollment professionals• Gained experience working with Slate, Salesforce, Colleague, Empower, and Banner• Adapted and updated partner usage guides for third-party FTP clients• Coordinated with EAB data representatives on multiple platforms (Wisr, Cappex, Transfer Portal) to reduce duplication of data and coordinate data discovery efforts• Suggested IT and CRM specialists from faculty directories of new partners to sales team to assist with onboarding data requirementsAccomplishments:• Assisted 19 colleges and universities with managing student data over 5 years• Received Bill Royal Customer Service Award in recognition of outstanding customer service • Served as Subject Matter Expert for colleagues in application responder data testing• Assisted partner in database analysis that saved them $4000 in contractor programming costs

Richmond, Virginia Area

Kennley Corporation is a metalwork and defense contractor located in Richmond VirginiaQuality Administrator, September 2010 to September 2017• Trained internal auditors and conducted internal audits• Managed all aspects of certification including training Management Team; liaison to consultant agency; arranged certification audits• Experienced with root cause investigation• Trained myself to use WordPress and other web development tools to create new Kennley web site• Managed all Exact JobBoss ERP database issues, establishing data governance standards• Accomplishments:• Guided Job Shop of 15 employees through entire ISO 9001:2008 Certification Process for less than $10,000.• Created new Kennley Logo using Gimp; created social media presence for Kennley Corporation on Facebook, Twitter, and LinkedIn.• Repaired Kennley’s working relationship with the quality engineering department of Naval Surface Warfare Center through the successful investigations and resolutions of Product Quality Deficiency Reports. The resolutions resulted in payment of over $100,000 in contracts.

Chester, Virginia

Instructional Assistant, Computer Lab, John Tyler Community College, January 2010 - January 2011 ● Assisted students, faculty and staff in using computer software from Microsoft. ● Updated software on desktop PCs. Solved printer issues. Set up audio-visual equipment for faculty. ● Assisted students with online databases, registration, financial aid and other network issues surrounding their matriculation at Tyler.

Richmond, Virginia

Accomplishments• Managed the circulation department for Cabell Library, with a circulation average of over 100,000 checkouts annually. • Managed 6 full time, 12 hourly and 20 part time student workers.• Conducted yearly human resource assessments for all circulation staff members. • Managed human resource budget and tracked library usage. • Developed visitor feedback forms and managed information kiosks. Managed all cash and credit transactions for the department. • Proficient in the Aleph Library Information system and assisted with product testiing • Assisted other departments such as inter-library loan with lending; • Served on the committee that oversaw the LibQual customer survey for students, faculty and staff.

Richmond, Virginia

Assisted students, faculty and staff with circulation services and after-hours reference information. Managed 12 hourly and up to 20 student workers per semester. Served as building manager on evenings and weekends, coordinating with security and VCU police on matters of library security. Compiled statistics on library usage and managed scheduling and budgeting for all part time circulation staff. Managed and balanced cash and credit transactions on a nightly basis.

Assisted students, faculty and staff with circulation services and after-hours reference information. Managed 3 hourly and up to 25 student workers per semester. Served as building manager on evenings and weekends, coordinating with security and campus police on matters of library security. Assisted with the development and upgrade of video security system.

Columbia, South Carolina And Charlotte, North Carolina

Managed a vault with a daily turnover of ten million dollars. Managed 6 full time tellers. Planned the intake of daily cash deposits and cash deliveries for 30 bank branches. Assisted in planning the distribution of newly minted state quarters. Assisted with internal investigations of deposit and withdrawal errors, saving bank customers a combined total of $10,000 in a single year.

Mts, Theology

Master's of Theological Studies, with a concentration in religious education

Ba, Psychology

Bachelor of Arts in Psychology

Certificate In Precision Machining