Ebonee Smith Email & Phone Number

Establish an environment and culture that focuses on fulfilling the company’s mission, vision, and values.Operational management of all business departments.Ensures the company operates daily and ti be successful in serving our customers.Oversees and conducts brand development and effective marketing strategies.Represents company at important business.

Working with third party escrow/title agents to complete the home loan mortgage process from start to finish.Reviewing loan Documents for new purchase home loans.Updating/ Reviewing documents for refinancing home loans.Follow company procedures and regulations step by step.Opening new consumer and business checking, savings, CD's, and IRA's.

Setting up and preparing all equipment and disposable supplies for venipuncture and plasmapheresis procedurePerform venipuncture to collect plasma donations from new and returning donorsResponsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating.

Taking inbound calls from members with Oscar health insurance.Providing detailed policy information, processing premium payments from members, reviewing claims from medical services rendered by provider, provided pharmacy benefits, prescriptions, drug formulary cost estimates.Provider outreach calls and outbound calls to third party.

Dispensing medication at scheduled times to in-house patients.Admitting and evaluating new patients entering our Rehabilitation center to participate in a 12 step program for alcohol/drug abuse. Reviewing doctors evaluation packets for existing and new patients for medical history, corrections or updates.Prepare medical records, charting in the EMR system.

Scheduling customers in person and via telephone.Rooming patients, taking vitals, giving injections, charting in Electronic Medical Record (EMR) system. Prep exam room for physician and procedures.Blood draw, logging blood test results and follow with lab results. Also performing pregnancy and glucose tests.

Answered an average of 100 calls per day by addressing customer inquiries on behalf of, The Center for Disease Control and Prevention.Solving problems and providing new product information.Providing information related to health, disease, world disaster preparedness, vaccination information, referral to local or county health department.Politely assisted.

Answered an average of 80100 calls per day inquiries from patients, nurses, doctors, and pharmacists.Assisting patients with new enrollment, and updating existing accounts.Assisting pharmacist with claims, entering data on a specific Rx scripts.Provided an elevated customer experience to generate a loyal clientèle.