Ebonee Smith Email & Phone Number

• Focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers•Guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails•Partner internally to create a seamless experience for our customers and resolve potential issues

Complete administrative tasks to support all store departmentsProvide customer service by greeting customers and guiding them through paperworkCommunicate effectively with customers and business partnersMaintain coverage at information desk and answer multi-line phone system

United States

• Work alongside retail representatives to enhance product presentations and advertising collateral.• Deploy and assesse strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.• Employ closing sales techniques, upselling and customer loyalty incentives to boost sales.• Research local markets to identify and flesh out lists of new leads for sales team follow-up.• Responsible for identifying carrier and transportation pickup loads and will be communicating with carriers as well as 3rd party carriers

• Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service•Responsible for overall quality and performance of the retail store staff•Ensures compliance of all company policies and procedures•Models effective leadership to gain commitment to store goals and training standards•Assist with the recruitment, selection and training and development of store personnel•Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees•Assist with expense management and develops strategies that position stores to perform in accordance with the budget•Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan•Monitors and controls all aspects of operational compliance, safety and business standards•Supports the training of all employees in suggested selling and merchandising techniques•Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment•Assists in the completion of accurate and regular merchandise inventory counts•Performs other duties as may be assigned

Columbus, Georgia, United States

* Experts of operations, * process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. * The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas.* Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.

Columbus, Georgia, United States

• Provides customers with courteous, friendly, fast, and efficient service.• Recommends items for sale to customer and recommends trade-up and/or companion items.• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, refunds, and exchanges as needed.• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.• Ensures compliance with state and local laws regarding regulated products (tobacco products).• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.• Assists with separation of food items and product placement as specified by policies/procedures. For consumable items, assists in stock rotation, using the first in, first out method and restock outs.• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.• Completes special assignments and other tasks as assigned.• Ensures a clean, well-stocked store for customers.• Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.• At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.• Unload all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.• Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.• Supports loss prevention efforts.• Assumes management responsibilities in absence of Store Manager.

Columbus, Georgia, United States

• Provide customer service for an unforgettable shopping experience• Build fashionable outfits for customers• Create visually appealing store displays• Maintain a clean and organized store• Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions• Drove sales and add-on purchases by promoting specific item options to customers• Maintains knowledge of current sales and promotions; maintains pricing and visual standards• Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Macy’s polices

Albany, Georgia, United States

• Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information.•Substantiates applicants’ skills by administering and scoring tests.•Schedules examinations by coordinating appointments.•Welcomes new employees to the organization by conducting orientation.•Provides payroll information by collecting time and attendance records.•Submits employee data reports by assembling, preparing, and analyzing data.•Maintains employee information by entering and updating employment and status-change data.•Provides secretarial support by entering, formatting, and printing information.Organizes work.•Answers the telephone, relays messages, and maintains equipment and supplies.

Albany, Georgia, United States

• Answer multi phone lines and return messages in a timely manner• Accurately enter patient demographics and insurance information• Accurately learn each physician’s protocol and apply during scheduling• Accurately maintain physician schedules to include canceling and rescheduling• Maintain effective oral/written communication with patients, physicians and staff concerning patient appointment needs• Request records and prepare for physician review• Collect prepayments when required for an appointment• Collect on all outstanding balances or balances that are in collections prior to scheduling appointment.• Accurately prepare and initiate daily call reminder system• As schedule requires, monitor various office equipment for incoming records and file for upcoming appointment.• Customer Service acknowledge, smile, and greet patients upon arrival/dismissal• Respond to patient questions and or concerns according to DCA Policies• Confirming Appointments