Ebony Coates Email & Phone Number

Chicago, Illinois, United States

-Support NAMI Chicago's role with the Chicago Police Department's Crisis Intervention Team by managing CIT - related activities, the CIT schedule, and confirming trainers for CIT courses. -Work with the Community Engagement team to track relationships and community events that support mental health awareness and increase help-seeking at NAMI's Chicago Helpline. -Oversee the development and implementation of the CRM system Bloomerang for use by the Community Engagement team.-Shoulder The responsibility of coordinating the logistical needs for support groups and events led by the Community Engagement team. -Act as a liaison to NAMI Chicago's finance department to process all invoices for training and services by the Workplace Wellness team.

Chicago, Illinois, United States

-Prospected and build a pipeline to create partnerships with both current U4B customers as well as net new prospects for our business-Communicated the value of U4B products (Travel, Eats, Delivery) to prospects with a consultative and solution-oriented approach-Achieved and consistently exceed sales goals while also keeping a keen eye on profitability for our business- Partnered cross-functionally with internal departments to ensure the successful onboarding, launch, and long-term success of our client's programs

Chicago, Il

Greater Chicago Area

-Trained and focused on using proven sales and technical skills to maximize performance on renewals.Develop business relationships with Account Managers and other Product Specialists to better serve customers.-Respond to email and phone inquiries from Account Managers and Cisco Renewal Specialists regarding the customer’s expired products.-Managed lead lists/renewal portals to maximize time, effort, and sales. - Conducted and organized on-the-job training for new hires.

Greater Chicago Area

-Conducted extensive market research to capture audience, industry, and competitor's insights for United Health Group.- Provided the creative team with a clearly defined brief that contained concise information on the audience and strategy.- Reviewed creative advertising campaign for efficiency and effectiveness.

Greater Chicago Area

-Pitch client news and events to media outlets in order to secure local and national placements.-Prepare media and monitoring reports for client and internal team review.-Develop keen insight into client-relevant publicity, suggested media outlets, and outreach.-Build comprehensive media list using Cision Vocus. Client: AT&T "Inspired Mobility" Campaign with Rev Run.

Orland Park, Il

Bachelor Of Fine Arts (B.F.A.), Communication Design

Activities and Societies: AIGA Student Chapter- Secretary, Intervarsity Christian FellowshipMinor in Advertising

Highschool Diploma

Activities and Societies: Christian Service Club

Master'S Degree, Clinical Mental Health Counseling

Master'S Degree, Counseling Psychology