Ebony Evans Email & Phone Number

College Park, Maryland

-Answers and directs phone calls, organizes and schedules appointments and meetings using various electronic calendars, plan meetings and take detailed minutes-Drafts correspondence memos, letters, faxes and forms conforming to DOC/NOAA/NESDIS policies on syntax and style-Developed and maintains a filing system according to NOAA's Records Management Guide and in conjunction with the NOAA Records Disposition Handbook-Orders office supplies and researches new deals and suppliers through GSA approved contractors-Books travel arrangements to include securing travel documentation and Official Government passports and submits and reconciles expense reports once travel is complete-Develops and maintains spreadsheets of ongoing projects on a daily and weekly basis-Prepares and formats documents in Microsoft Word, PowerPoint, Excel, Google Docs, Google Sheets, Google Drive; assist with typing or editing documents

Stockbridge, Georgia

- Overseas Virtual Assistants - Creates weekly task list and ensures daily tasks are completed- Emails clients and executes monthly client calls - Maintains relationships with weekly communications via email or phone, when necessary - Conducts training and assists with on-boarding other virtual assistants - Implements semi-annual training modules- Manages projects specific to each client's needs- Invoices and tracks payments

Columbia, Maryland

• Administered & submitted grant applications, program registrations, Property Tax credits, and followed-up with state agencies to obtain approvals• Assisted in tracking regional progress and reporting weekly status updates• Provided training and guidance to other Business Ops Associates• Maintained company relationships with incentive partners and state utility agencies• Communicated with A/R team on when to initiate invoicing procedures. Audited billing amounts to be collected at project completion • Maintained complete company records of all customer paperwork and communications• Updated Salesforce with lead information and project status updates• Corrected returned or incomplete applications and updated status of each project on a daily, weekly or quarterly basis

Windsor Mill, Maryland

• Insured 100% compliance for employee monthly and annual training requirements• Provided daily support to agency by handling travel arrangements, conferences, internal/external meetings and other company events• Maintained and updated agency Policies & Procedures Manuals, insurance policies, accreditations and agency licenses/Filed and updated partnership agreements • Audited and maintained personnel records for 320+ employees/Created and updated all New Hire Orientation materials/Assisted in onboarding and offboarding of staff• Compiled reports for staff workload, mileage reimbursement, patient demographics, and other agency specific expenditures/Assisted with insurance claim appeals process• Ordered and mailed educational materials, office supplies and other special-order items for staff and patients• Prepared presentations and updated corporate organization chart on a consistent basis/Assisted CEO in annual performance reporting and pay increase schedule

Columbia, Maryland

• Processed enrollment documentation within 48 business hours of receipt• Communicated applicant's missing data and followed up to ensure the delivery of those documents• Acted as a liaison between enrollment families and the schools to resolve issues that may have impeded enrollment• Maintained accuracy of student records/data in accordance with all regulatory requirements• Remained up-to-date with changes in policies and requirements/Communicated these changes to families when applicable• Assisted in outbound calling campaigns designed to identify families who needed additional help with the enrollment process• Assisted Enrollment Project Manager with high volume data entry and file organization• Worked with site staff to coordinate data collection and key enrollment processes

Oklahoma City, Oklahoma

• Initiated and maintained client files and source documents for court appearances• Labeled, organized, and prepared high documents with high confidentiality • Answered multi-line phones, took and distributed messages for 23 staff associates• Audited 450+ records, notes and other case files/Annotated discrepancies to agency CEO • Copied, faxed, shredded and scanned documents• Conducted basic research and customer satisfaction surveys over the phone and sent through mail

Tinker Afb, Ok

• Supervised and performed personnel activities and functions, including member and dependent benefits program/Initiated correction of pay issues• Ordered and monitored Gov Travel Card activity/Developed reports and tracking systems• Updated personnel data systems to insure 100% accountability of all assigned personnel• Primary records custodian to over 600 personnel files. Tracked performance evals and reports• Prepared and scheduled conference room presentations and weekly executive staff meetings• Made travel arrangements for Chief of Staff and other distinguished visitors/DTS approval • Ensured 100% compliance with personnel policies, regulations and other military standards• Interviewed and classified 300+ personnel and advised on career progression opportunities

South Korea

• Sorted and verified postage for official mail center• Greeted visitors and provided assistance• Processed payments, invoices and check requests• Affixed mailing labels, customs forms, and postage stamps to required parcels and letter mail• Assisted in financial and distribution element to expedite daily mail handling procedures • Contacted mail recipients to verify routine mail deliveries• Collected money and provided receipts for over $37k daily transactions• Tracked insured, express mail, and other service options as requested • Loaded and unloaded mail carrier truck daily, sort bins and parcels by weight and destination