Ebony Harrell Email & Phone Number

Hi! I'm Ebony Harrell, an adept Commercial Claims Manager at Overmyer Hall Associates with over three years of hands-on experience in personal and commercial insurance claims. I specialize in advocating for clients, ensuring claims are addressed promptly, professionally, and accurately.Navigating the complexities of Property & Casualty claims, I liaise seamlessly between clients and carriers, fostering communication and coordination. My role involves not only filing and monitoring claims but also advising clients on claims strategy, interpreting policies, and evaluating claims data and trends.Having earned a Master's degree in Business and Management from Ohio Christian University and a BA in Public Relations/Image Management from Franklin University, I bring a blend of technical expertise and strategic communication skills to the table. My commitment to excellence and client satisfaction mirrors the values embodied in “Our Culture” at Overmyer Hall Associates.With a keen eye for detail and a proactive approach, I ensure that clients experience first-class service throughout the claims process. Whether working independently or collaboratively, my organizational skills and professional demeanor make me a valuable asset to both clients and colleagues alike.

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  Commercial Claims Manager

  Overmyer Hall Associates

  Mar 2020 - Present

  • Claims Advocate at Overmyer Hall Associates, acting as a liaison between clients and insurance carriers.• Review, evaluate, and promptly file Property & Casualty claims while adhering to agency and carrier policies.• Foster collaborative relationships with clients, claim professionals, carriers, and colleagues throughout the claims process.• Possess expertise in Commercial and Personal Property & Casualty coverages, policy interpretation, and monitoring adjuster performance.• Compile and present claims data, manage claims files, and ensure ongoing client support for an exceptional experience.