Ebony Rutherford
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Ebony Rutherford Email & Phone Number

Experienced Customer Service Quality Specialist & Hospitality Expert | Small Business Pop-Up Strategy Professional | Proficient in Quality Control, Financial & Tax Compliance at Endeavor Air
Location: Detroit Metropolitan Area, United States 6 work roles 3 schools
2 phones found area 313 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Experienced Customer Service Quality Specialist & Hospitality Expert | Small Business Pop-Up Strategy Professional | Proficient in Quality Control, Financial & Tax Compliance
Location
Detroit Metropolitan Area, United States
Company size

Who is Ebony Rutherford? Overview

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Quick answer

Ebony Rutherford is listed as Experienced Customer Service Quality Specialist & Hospitality Expert | Small Business Pop-Up Strategy Professional | Proficient in Quality Control, Financial & Tax Compliance at Endeavor Air, a with 2063 employees, based in Detroit Metropolitan Area, United States. AeroLeads shows phone signal with area code 313 and a matched LinkedIn profile for Ebony Rutherford.

Ebony Rutherford previously worked as Customer Service Audit and Compliance Specialist at Endeavor Air and Customer Service Quality Manager at Endeavor Air. Ebony Rutherford holds Finance And Financial Management Services from Wayne State University- Techtown Detroit.

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Endeavor Air

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Profile bio

About Ebony Rutherford

Welcome to my LinkedIn profile! I am Ebony Rutherford, a seasoned professional in the realm of customer service quality and hospitality. My career journey has been marked by a deep commitment to enhancing customer experiences, driving quality service, and fostering positive client relationships.As a Customer Service Quality Specialist, I have honed my skills in ensuring the highest standards of service delivery. My approach combines meticulous attention to detail with a passion for creating memorable customer interactions. In the hospitality sector, I have applied these skills to elevate the guest experience, translating operational excellence into customer satisfaction.My expertise extends to the vibrant world of small business, particularly in the area of pop-up strategy. Here, I have successfully orchestrated numerous pop-up initiatives, blending creativity with strategic planning to achieve outstanding results. This experience has equipped me with a unique perspective on business dynamics and customer engagement in various settings.Quality control is another area where I excel. I firmly believe in the power of quality assurance as a tool for business improvement and customer trust. My methods are data-driven, focusing on continuous improvement and adherence to industry standards.Furthermore, my proficiency in financial and tax compliance ensures that all my projects are not only customer-centric but also adhere to fiscal responsibilities and regulatory requirements. This blend of financial and customer-focused approach allows me to deliver results that are both financially sound and customer-oriented.I am always eager to connect with like-minded professionals and explore new opportunities. Feel free to reach out to me for networking, collaborations, or just a friendly chat about the latest trends in our industry!

Listed skills include Social Media Marketing, Small Business Marketing, Social Media, Marketing, and 34 others.

Current workplace

Ebony Rutherford's current company

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Endeavor Air
Endeavor Air
Experienced Customer Service Quality Specialist & Hospitality Expert | Small Business Pop-Up Strategy Professional | Proficient in Quality Control, Financial & Tax Compliance
minneapolis, minnesota, united states
Website
Employees
2063
AeroLeads page
6 roles · 20 years

Ebony Rutherford work experience

A career timeline built from the work history available for this profile.

Customer Service Audit And Compliance Specialist

Current

Minneapolis, Minnesota, United States

Key Responsibilities:Employee Project Management: Develop and maintain detailed project plans for each employee, ensuring clear goals and expectations are set and met.Audit Preparation and Management: Oversee the preparation of conclusive audit findings, reflecting court decisions and agreed adjustments. Ensure audits are conducted efficiently and findings are implemented effectively.Timeline Management: Develop, manage, schedule, and enforce timelines for various management projects, ensuring all deadlines are met with high-quality deliverables.Communication and Relationship Building: Maintain ongoing contact with employees and clients via telephone, email, or chat, ensuring clear and effective communication.Organizational Excellence in Dynamic Environments: Demonstrate the ability to maintain organization and focus in rapidly changing and stressful environments. Adapt to shifting priorities while keeping projects on track.

Jan 2020 - Present

Customer Service Quality Manager

2019 - 2022 ~3 yrs

Workshop Coordinator

Current
Pop-Up Planner Consulting Services

Communication Assume responsibility for promoting, soliciting, scheduling, registering, confirming, and tracking of all training deliverable, including: coaching, workshops, and facilitationManage agendas and invites for weekly and EOM team meetings and record key takeaways/notes to send to the teamFollow-up with markets after training to gather success and additional follow-up needs for trainingWork with the Events Team to book venues for training and communicate venue options with the marketsWork with the Events Team to gather training attendee numbers from market managers to ensure the appropriate room sizes and minimum guarantees are metPreparationCoordinate all preparations for workshops and team meetings including: catering, snacks and suppliesUtilize training checklist to ensure that all training rooms are set up prior to the training event/workshopAdministrative tasks (classroom set-up, printing & organizing resources for trainings (ie: workbooks)

2007 - Present ~19 yrs 7 mos

Director Of Facilities

Current
Pop-Up Planner Consulting Services

19120 Grand River

Because we have seen first-hand the struggles that many artists have with running a retail business, we decided to expand ‘The Garage’ to provide a comprehensive program where artists learn, with boots on the ground, comprehensive business strategies so that they can strengthen their existing business model and lead sustainable businesses that will strengthen the Detroit retail scene. We want to see these artist’s grow.There is a wave of entrepreneurs ready to set up retail brick and mortar without realizing the true cost, planning and positioning of their product. The artists themselves are usually amazing and extremely talented yet are immature and not confident with their business acumen. Artists and retail dreamers are failing, not because of the lack of passion, but because of the lack of structure, guidance and experience. We will be a partner for these folks.

Jun 2015 - Present

Master Style Mechanic

Current
Trishs Garage

19120 Grand River Detroit, Mi

Trish's Garage is a fashion store that has successfully been operating in Detroit since 2007. Trish’s (that’s shirt spelled backwards) provides signature clothes and accessories. Since the business has been active, it has sold over $60,000 in goods, seen 5000 people and has hosted and sold on behalf of other artists such as Detroit is The New Black, Firebrand Candle, Reware Vintage and Bath Savvy product lines.We are currently "Popping Up" in the City for Detroit at different locations and neighborhoods.

2007 - Present ~19 yrs 7 mos

Social Media Specialist

Current
Trish'S Garage

19120 Grandriver

Daily community listening, maintenance, community engagement, monitoring and issue escalation/response for Trish's GarageDevelop and execute monthly social media efforts based on monthly content calendarParticipate in social media meetings, online webinars and at local grassroots or national trade shows as requiredDaily and weekly research related content, engaging with key customers, bloggers and thought leaders to ensure we are continuously creating deeper relationships with our various audiencesUpload content from Trish's Garage and other sources to ensure giveback stays in balancePrioritize social media channels based on overall objectivesReview following quarterly to ensure relevancy and disposal of spam or botsProvide weekly, after event and monthly reportingMiscellaneous duties as assigned

2007 - Present ~19 yrs 7 mos
Team & coworkers

Colleagues at Endeavor Air

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3 education records

Ebony Rutherford education

Finance And Financial Management Services

Wayne State University- Techtown Detroit

Entrepreneurial Business and Financial Training Certification

Business/Commerce, General

Build Institute

Activities and Societies: Health and Urban Planning Development Certification Professional Client Services to Entrepreneurship

FAQ

Frequently asked questions about Ebony Rutherford

Quick answers generated from the profile data available on this page.

What company does Ebony Rutherford work for?

Ebony Rutherford works for Endeavor Air.

What is Ebony Rutherford's role at Endeavor Air?

Ebony Rutherford is listed as Experienced Customer Service Quality Specialist & Hospitality Expert | Small Business Pop-Up Strategy Professional | Proficient in Quality Control, Financial & Tax Compliance at Endeavor Air.

What is Ebony Rutherford's phone number?

AeroLeads has found 2 phone signal(s) with area code 313 for Ebony Rutherford at Endeavor Air.

Where is Ebony Rutherford based?

Ebony Rutherford is based in Detroit Metropolitan Area, United States while working with Endeavor Air.

What companies has Ebony Rutherford worked for?

Ebony Rutherford has worked for Endeavor Air, Pop-Up Planner Consulting Services, Trishs Garage, and Trish'S Garage.

Who are Ebony Rutherford's colleagues at Endeavor Air?

Ebony Rutherford's colleagues at Endeavor Air include Aidan Mulready, Jack Mccormack, Salena Carey, Kavita Singh, and Aaron Caudy.

How can I contact Ebony Rutherford?

You can use AeroLeads to view verified contact signals for Ebony Rutherford at Endeavor Air, including work email, phone, and LinkedIn data when available.

What schools did Ebony Rutherford attend?

Ebony Rutherford holds Finance And Financial Management Services from Wayne State University- Techtown Detroit.

What skills is Ebony Rutherford known for?

Ebony Rutherford is listed with skills including Social Media Marketing, Small Business Marketing, Social Media, Marketing, Marketing Strategy, Small Business Online Marketing, Online Marketing, and Strategic Planning.

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