Ebony Cohen Email & Phone Number

Orlando, Fl, Us

United States

Influence the creation of statement of work (SOW) from initial to execution including pricing, defining SLAs, and contract termsCreate product roadmap, lead design discussions and led team during implementation of complex Mortgage Point of Sale (POS) Application for a Top 5 US BankManage agile development lifecycle to ensure client’s expectations are met from collecting business requirements, determining solution, documenting BRD, communicate with development & quality control team through releaseCollaborate with multiple integration vendors and effectively communicate with internal / external executives and key stakeholdersOversee infrastructure team to confirm healthiness and stabilization of environments to ensure optimum performance Establish routine communication cadence including executive review to illustrate performance to service level agreement metricsCapture risks and assist stakeholders with determining mitigation plan while leveraging lessons learned to further advance processFacilitate routine internal and external meetings in order to manage to deliverables Track towards approved budget and alert executives if trending to exceed and responsible to meet P&L targets Develop robust project plan to drive alignment to contractual agreements for highly complex projectsReview and distribute SOC report to internal and external client’s

v Managed 25 employees to fulfill responsibilities efficiently in order to maximize company’s profitv Organized staff through reports, clearly communicated task, & enhanced knowledge while motivating v Audited and Insured FHA/VA loans within an established service level agreementv Credit and collateral signing authority within designated authority v Maintained relationship with business partners, appraisers, title companies, insurance companiesv Discussed options with underwriter to overcome challengesv Determined strengths/weakness of employee to develop into more valuable employeev Reviewed resumes, determined potential candidates, interviewed, and presented offerv Implemented process to ensure smooth transaction for clients ‘Steps to Success’

v Maintained pipeline of 100+ Conventional, FHA, and VA loans to validate documentation to support application, approve, close, and fund while adhering to specific guidelinesv Completed BOND, down payment assistance, and short sale loan transactionsv Assessed credit history and researched/examined risks to determine credit worthiness v Delegated various task to individuals in order to assist with workflow activities v Established relationships to maximize productivity

Bachelor'S Of Science, Economics - Minor In Business Administration

Diploma