Ebony G. Email & Phone Number

Newark, Nj, Us

New York, United States

Owned all executive responsibilities during absence of general management, such as overseeing daily operations and Human ResourcesAccountable for all business finances including managing bank deposits, daily record-keeping audits, product inventory, and balancing safe and point of sale drawersProduced all nationwide order customization while delivering a personalized customer experience to high-profile clientele with in- depth product knowledge and tailored recommendationsResponsible for opening and closing protocol and security measures in compliance with company policy

Maintained a high-volume communication pipeline with over 300 daily calls and emails, ranging from appointment coordination to processing insurance claims and prescription management.Executed all onboarding, medical documentation, and general record keeping for over 150 patients in adherence with company confidentiality policy and HIPAA legal requirements.Facilitated all medical appointment scheduling and surgery coordination for a forty person staffPoint of contact between medical staff, insurance companies, pharmacies, and patient primary care facilities alike.

Short Hills, Nj

Maintained a high-volume communication pipeline with over 300 daily calls and emails, ranging from appointment coordination to processing insurance claims and prescription management.Executed all onboarding, medical documentation, and general record keeping for over 150 patients in adherence with company confidentiality policy and HIPAA legal requirements.Facilitated all medical appointment scheduling and surgery coordination for a forty person staffPoint of contact between medical staff, insurance companies, pharmacies, and patient primary care facilities alike.

New York, New York

Union, Nj

Cordially greeted customers and provided detailed information about available vacant apartments for rent, ensuring a welcoming and informative experience.Conducted extensive discussions with clients to assess their specific needs and preferences in relation to the available properties.Managed all paperwork, including applications, agreements, credit and employment checks, and move-in packages, ensuring accuracy and timeliness.Proactively resolved customer queries and addressed concerns both over the phone and in personal meetings, providing exceptional customer service and fostering client satisfaction.Maintained meticulous records of new and existing customers, ensuring accurate documentation for future business purposes.

Short Hills, New Jersey

Successfully met and exceeded sales and productivity goals, consistently driving team performance and fostering a culture of high achievement.Developed and mentored associates, providing guidance and support to align their sales techniques with the standards of a luxury brand.Maintained an extensive knowledge of all merchandise, enabling effective coaching and ensuring staff members are well-informed to deliver exceptional customer service.Collaborated closely with the store manager on the sales floor, actively identifying and capitalizing on marketing and sales opportunities to drive revenue and enhance the overall customer experience.

Millburn, New Jersey

Delivered excellent customer service by warmly greeting guests and escorting them to their tables, ensuring a smooth and welcoming dining experience.Guided guests through the menu and specials, providing detailed descriptions and recommendations to enhance their dining choices.Maintained a thorough knowledge of all menu items, including ingredients, preparation methods, and allergen information, ensuring accurate and informed communication with guests.Efficiently bussed and reset tables, diligently maintaining cleanliness in the dining and work areas to provide a pleasant and hygienic environment.Prepared food for deliveries, including corporate affairs, holiday parties, birthdays, and sporting events, ensuring accurate and timely execution.Handled purchases using various payment methods, including cash, credit cards, and debit cards, strictly adhering to company policies and procedures.

Short Hills, New Jersey

Short Hills, New Jersey

Short Hills, New Jersey

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