Ebony Mack-Orr Email & Phone Number

Chicago, IL, US

• Currently serving as both Manufacturing Manager and Materials Manager, having previously held key roles in Operations, Labor/Production Planning, Procurement, and Inventory Control.
• Oversee the entire materials management program for an operation worth $355 Million annually.
• Ensure the daily processing of $2.5 Million in WIP inventory via GMS/Good Manufacturing Practices to meet corporate and regulatory guidelines such as USDA, OSHA, FDA, etc.
• Created $1.4 Million of cost savings by using MBO (Managing by Objectives) strategies and BI tools.
• Provide advantageous strategies for the overall plant as part of the leadership team alongside the Plant Manager and the other 2 Manufacturing Managers, for slaughter and RTE/Ready to Eat divisions.
• Reduced monthly inventory overhead needs by over $3 Million by working with local vendors to improve supply lines, forecasting, and lead time scheduling.

Chicago, IL, US

• Responsible for supply lines, site logistics, and inventory and leading the Material Planning Group and Transactional Data Group (SAP).
• Effectively managed a $3.5 Million budget, including capital and process improvement projects.
• Directly supported achievement of targeted RCR by leading implementation of the (QRMP) Quality Risk Management Process System and operational standards as outlined in the factory accountability list.
• Fostered performance for the Supping/Distribution Departments and their ~270 people on staff.
• Dramatically improved sourcing by auditing the ~150 suppliers, corporate and independent growers.
• Strengthened processes in all areas such as planning, data entry/IMS utilization, and production metrics.

Chicago, IL, US

• Solely responsible for all products for the Newberry Plant, managing relationships with internal and external stakeholders, and directly interfacing with corporate to deliver key Management by Objectives.
• Created around $4 Million of savings in my first year in the position.
• Developed sustainable processes for end-to-end logistics starting with forecasting, supply availability, order management and transport/receiving.
• Mitigated risk and strengthened margins after partnering with vendors and suppliers.
• Prevented downtime as a result of diligent 13-week cycle forecasting, monitoring daily production, and communicating with customers/accounts on their needs (seasonality, regional popularity, etc.)
• Led capacity reviews with Operational Leadership to then communicate goals and galvanize the team.

Chicago, IL, US

• Ensure proper supply replenishment and inventory control functions throughout the plant, monitoring and updating SAP and other schedules/databases.
• Optimized department run rules, labor, and equipment utilization by developing further processing production plans.
• Minimized scrap/waste by monitoring and managing raw materials in relation to formula deviations.
• Supported timely finished good schedules for internal and external customers via diligent oversight of production metrics and commercialization projects impacting formulation, operations modes, labor utilization, and.
• Strengthened overhead when managing production schedules, export requirements, inventory discrepancies, and transportation charges for the Raw Distribution Team.
• Ensured safety of products by implementing schedules that enforce company food safety guidelines.

Chicago, IL, US

• Maximized output and stabilized production via diligent oversight of 2.7 Million lbs/week of finished product inventories for RTE/Ready to Eat products going out to customers across the US.
• Dramatically improved levels of inventory supply on hand after building a massive Excel spreadsheet to track slaughter product usage, cut, and labor that was then uploaded into SAP.
• Minimized distress sales losses through effective production scheduling.
• Empowered HQ procurement, Product Supply Departments, and production managers/leaders through strong communication of inventory/materials information.
• Met, if not exceeded plant goals such as Case Fill Rate, Compliance to Schedule, and Days of Supply.
• Maintained lean manufacturing and mitigated labor shortages by monitoring and updating SAP and related scheduling models which included projected labor needs over 13 weeks out.

Chicago, IL, US

• Relocated to Newberry to lead a production team of ~99 employees in the “Further Processing Department” after a corporate restructuring of the Wilkes-Barre Plant.
• Achieved goals including continuous improvement (Lean Six Sigma) projects & initiatives in all areas such as productivity, efficiency, customer service, cost, quality, safety, and employee engagement objectives.

Chicago, IL, US

• Hired, developed, and led the entire team of 25 Sales Service Associates that made up the Customer Business Team (CBT) responsible for supporting 1000’s of end retailers across.
• Responsible for Kraft’s largest wholesale client account worth $500 Million in annual revenue.
• Bolstered field operations and sales by training and overseeing 2 Deployment Teams.
• Expanded revenue and client portfolios from contract initiation, negotiation, facilitation, and execution.
• Enhanced capacity after identifying areas of improvement and initiating changes.
• Engaged administrative, operational, and cross-functional support to meet CBT service agreements and often exceed customer expectations, quality, and overall fulfillment.

Plano, TX, US

• Led cross-functional teams in the development and implementation of a broad, coordinated set of projects to meet the revenue, volume, growth, productivity and quality goals and priorities within a hub.
• Consistently concluded major projects successfully by employing proactive collaboration with internal and external stakeholders in all stages, from conceptualization to implementation.
• Maximized performance through diligent oversight of schedules and production (supply/service orders).
• Effectively and quickly resolved issues between projects or functional groups, then subsequently developing methods and procedures to prevent or mitigate a recurrence.
• Bolstered logistical efficiencies related to order processing, vendor coordination, and special shipments.

Northbrook, IL, US

• Delivered strong results in a high-volume inbound call center by effectively mitigating customers issues.
• Strengthened relationships with internal stakeholders and customers with reliable speed, follow-through, and professionalism.

St. Louis, MO, US

• Completed Enterprise’s renowned Management Training Program in a busy metropolitan hub.
• Fostered strong revenue and customer satisfaction for both individual and corporate contracts to meet, if not exceed corporate standards, metrics, and budget expectations.
• Empowered the staff of multiple branches through direct mentorship, training, and talent development.

Bachelor Of Science (Bs), Business Management

Business Administration