Ebony Mack-Orr Email & Phone Number

Newberry, Sc, Us

Chicago, Il, Us

•Currently serving as both Manufacturing Manager and Materials Manager, having previously held key roles in Operations, Labor/Production Planning, Procurement, and Inventory Control.•Oversee the entire materials management program for an operation worth $355 Million annually. •Ensure the daily processing of $2.5 Million in WIP inventory via GMS/Good Manufacturing Practices to meet corporate and regulatory guidelines such as USDA, OSHA, FDA, etc. •Created $1.4 Million of cost savings by using MBO (Managing by Objectives) strategies and BI tools.•Provide advantageous strategies for the overall plant as part of the leadership team alongside the Plant Manager and the other 2 Manufacturing Managers, for slaughter and RTE/Ready to Eat divisions. •Reduced monthly inventory overhead needs by over $3 Million by working with local vendors to improve supply lines, forecasting, and lead time scheduling. •Reduced turnover by 13% in 18months, while developing promising employees into strong team leaders.•Implemented 150 lean improvement strategies (“chapters”) in 1 year, up from 37 the previous year, by using KHMS, our proprietary CI/continuous improvement and change management methodology. •Maximized an $8 Million operations budget with careful oversight and management of all performance metrics related to payroll/scheduling, fringe, direct, indirect costs, and capital improvement projects. •Expanded capacity via oversight of Further Processing Operations Team as it relates to quality, safety, productivity, cost control, service to sales, employee training and leadership development. •Maintain regulatory compliance and quality standards by being an accessible resource and proactive collaborator with the 10+ USDA reps in-site. •Lead our safety program and protocols including fully launching a formal 5S program by Sept 1, 2021. •Championed accident prevention and overall EHS.

Chicago, Il, Us

•Responsible for supply lines, site logistics, and inventory and leading the Material Planning Group and Transactional Data Group (SAP). •Effectively managed a $3.5 Million budget, including capital and process improvement projects.•Directly supported achievement of targeted RCR by leading implementation of the (QRMP) Quality Risk Management Process System and operational standards as outlined in the factory accountability list. •Fostered performance for the Supping/Distribution Departments and their ~270 people on staff. •Dramatically improved sourcing by auditing the ~150 suppliers, corporate and independent growers. •Strengthened processes in all areas such as planning, data entry/IMS utilization, and production metrics. •Ensured customer safety by collaborating with Quality and facilitating hold/recall procedures.•Championed cross-functional success by proactively communicating with corporate HQ and serving on the Steering Committee with reps from 3 production areas, Quality, HR, Engineering, and Maintenance. •Foster lean methodology via continuous oversight and analysis (BI) of performance metrics (lbs per labor hour, yield, throughput) from 3 divisions, 2 warehouses, and dry storage.•Maximize the safety and utilization of a fleet of 52 trailers and 283 power industrial vehicles via PINC yard management system.

Chicago, Il, Us

•Solely responsible for all products for the Newberry Plant, managing relationships with internal and external stakeholders, and directly interfacing with corporate to deliver key Management by Objectives. •Created around $4 Million of savings in my first year in the position. •Developed sustainable processes for end-to-end logistics starting with forecasting, supply availability, order management and transport/receiving. •Mitigated risk and strengthened margins after partnering with vendors and suppliers. •Prevented downtime as a result of diligent 13-week cycle forecasting, monitoring daily production, and communicating with customers/accounts on their needs (seasonality, regional popularity, etc.)•Led capacity reviews with Operational Leadership to then communicate goals and galvanize the team. •Empowered production managers through volume planning, communicating regulatory compliance (CFR and RPW), analyzing key metrics, and leading capacity reviews with Operational Leadership. •Ensured future procurement and inventory management by hiring and training a new PIC Manager as I was being promoted to Materials Manager.

Chicago, Il, Us

•Ensure proper supply replenishment and inventory control functions throughout the plant, monitoring and updating SAP and other schedules/databases. •Optimized department run rules, labor, and equipment utilization by developing further processing production plans. •Minimized scrap/waste by monitoring and managing raw materials in relation to formula deviations. •Supported timely finished good schedules for internal and external customers via diligent oversight of production metrics and commercialization projects impacting formulation, operations modes, labor utilization, and equipment outputs. •Strengthened overhead when managing production schedules, export requirements, inventory discrepancies, and transportation charges for the Raw Distribution Team.•Ensured safety of products by implementing schedules that enforce company food safety guidelines.

Chicago, Il, Us

•Maximized output and stabilized production via diligent oversight of 2.7 Million lbs/week of finished product inventories for RTE/Ready to Eat products going out to customers across the US.•Dramatically improved levels of inventory supply on hand after building a massive Excel spreadsheet to track slaughter product usage, cut, and labor that was then uploaded into SAP.•Minimized distress sales losses through effective production scheduling. •Empowered HQ procurement, Product Supply Departments, and production managers/leaders through strong communication of inventory/materials information. •Met, if not exceeded plant goals such as Case Fill Rate, Compliance to Schedule, and Days of Supply. •Maintained lean manufacturing and mitigated labor shortages by monitoring and updating SAP and related scheduling models which included projected labor needs over 13 weeks out. •Fostered business development initiatives by supporting and coordinating with corporate counterparts and Team leads on finished goods-related commercialization projects and trials.

Chicago, Il, Us

•Relocated to Newberry to lead a production team of ~99 employees in the “Further Processing Department” after a corporate restructuring of the Wilkes-Barre Plant. •Achieved goals including continuous improvement (Lean Six Sigma) projects & initiatives in all areas such as productivity, efficiency, customer service, cost, quality, safety, and employee engagement objectives.

Chicago, Il, Us

•Hired, developed, and led the entire team of 25 Sales Service Associates that made up the Customer Business Team (CBT) responsible for supporting 1000’s of end retailers across. •Responsible for Kraft’s largest wholesale client account worth $500 Million in annual revenue. •Bolstered field operations and sales by training and overseeing 2 Deployment Teams. •Expanded revenue and client portfolios from contract initiation, negotiation, facilitation, and execution. •Enhanced capacity after identifying areas of improvement and initiating changes. •Engaged administrative, operational, and cross-functional support to meet CBT service agreements and often exceed customer expectations, quality, and overall fulfillment. •Improved performance by monitoring processes and championing continuous improvement. •Dramatically minimized errors and fostered overall performance of staff, developing multiple leaders. •Increased productivity and morale by creating a culture that encouraged personal growth, innovation, and celebrating achievements such as metrics for speed and quality ratings.

Plano, Tx, Us

•Led cross-functional teams in the development and implementation of a broad, coordinated set of projects to meet the revenue, volume, growth, productivity and quality goals and priorities within a hub. •Consistently concluded major projects successfully by employing proactive collaboration with internal and external stakeholders in all stages, from conceptualization to implementation. •Maximized performance through diligent oversight of schedules and production (supply/service orders). •Effectively and quickly resolved issues between projects or functional groups, then subsequently developing methods and procedures to prevent or mitigate a recurrence. •Bolstered logistical efficiencies related to order processing, vendor coordination, and special shipments.

Northbrook, Il, Us

•Delivered strong results in a high-volume inbound call center by effectively mitigating customers issues. •Strengthened relationships with internal stakeholders and customers with reliable speed, follow-through, and professionalism.

St. Louis, Mo, Us

•Completed Enterprise’s renowned Management Training Program in a busy metropolitan hub. •Fostered strong revenue and customer satisfaction for both individual and corporate contracts to meet, if not exceed corporate standards, metrics, and budget expectations. •Empowered the staff of multiple branches through direct mentorship, training, and talent development.

Bachelor Of Science (Bs), Business Management

Business Administration