Emily Bopp Email & Phone Number

Pittsburgh, Pennsylvania, United States

Thriving in improving systems, event management, and operational projects, managing over 100 virtual and hybrid events annually with attendees ranging from 20-2,000 and 20-30 exhibitors. Overseeing virtual office, CRM (Salesforce) implementation, annual membership initiatives, IT contractors, and managing account relationships with over 100 clients, ensuring customer satisfaction.I believe that every process and system can be improved and I enjoy making it happen from the beginning stages to the execution, plus the refining and tweaking that is always needed once something new is introduced.I lead the organization's event management process from both a supervisory role and direct event management for the annual conference. We have over 100 annual virtual and hybrid events ranging from 20-2,000 attendees and 20-30 virtual, in-person, and hybrid exhibitors using platforms such as Cvent, Hopin, Zoom, and Google Hangouts. My event execution experience includes: developing and maintaining timelines; hotel and venue site visits; contract negotiations for hotels, venues, and contractors; developing and adhering to a budget; developing the internal and external event agenda and schedule, registration management; data reporting; and post-event evaluations. In addition, I oversee our virtual office, the development and implementation of the organization’s CRM (Salesforce), the annual membership initiatives, and the IT contractors. I am also an account manager for over 100 clients for the organization’s annual fee for service. This relationship building includes determining client needs, contract management, scheduling, and customer satisfaction. Direct Program Involvement: RHYTTAC - A program that serves young people experiencing homelessness through FYSB. And M+, a multi-state mentoring enhancement initiative through OJJDP.

Pittsburgh, Pa

Focused on systems improvement, quality assurance, managing events, and adopting Salesforce for enhanced data management. Introduced to interviewing, onboarding, and supervising one team member with supportive approach. Spearheaded adoption of Bopp Decimal System for project management.This position introduced me to interviewing, onboarding, & supervising a direct report using a supportive & team-based approach. I managed several event & non-event projects & this is when I learned the art of creatively adjusting aspects of the events and project elements to meet the project needs. I worked with the program team specifically to find creative solutions to be used by both teams, such as the creation & adoption of the agency wide project management Planning Sheet that uses the Bopp Decimal System. The two notable events managed during this time were; the Connection events convened members for a 1 day creative experience and the RHY National Grantee Training. I was given 45 days to turn a 1000 attendee in-person event partially planned by another organization into a virtual event for the federal government; and I did it successfully. In addition to contract management, a notable non-event project was the adoption of Salesforce. Working with a consultant, we customized Salesforce & I developed training materials & provided in person, virtual, group, & individualized training for the team. I also managed the national member strategy for 200 members, building relationships that led to success with the account management of the fee for service. I saw many of these members in person during the on-site monitoring visits. Because I was the administrator for Salesforce, Adobe Connect, & 3 customized IMS, I was asked to join the monitoring team when data collection was a concern. Program Involvement: RHYTTAC, serves young people experiencing homelessness, FYSBM+, a multi-state mentoring enhancement initiative, OJJDPMCSEC, serves youth trafficking survivors, OJJDP

Pittsburgh, Pa

Event Management: Planned, researched, and tracked budget for meeting space, catering and audio visual for 30+ technical assistance clinics annuallyTechnology, Communication: Brand, format, and copy/edit documents such as white papers, training manuals, reports, slide decks, tip sheets, presentation packets, web content, and monthly newsletters. System Administrator for Adobe Connect, three customized Information Management Systems, and Wordpress websites.Contract Management: Created and distributed consultant contracts and agreements. Developed and maintained spreadsheets for tracking contracts and agreementsProgram Involvement: P3: Positive Pathways Program - A youth and young adult re-entry for ex-offenders demonstration program through DOL. And Mentoring+ - a multi-state mentoring enhancement initiative through OJJDP.

Pittsburgh, Pa

Event Planning/Management: Planned, researched, and tracked budget for meeting space, catering and audio visual for 30+ technical assistance clinics; contract management and onsite event management for the 2011 MCP ConferenceContract Management: Created and distributed consultant contracts and agreements. Developed and maintained spreadsheets for tracking contracts and agreementsAdministrative/Office Management: Executive Assistant to Executive Director. Supported and assisted with the implementation and management of administrative projectsProgram Involvement: MCP Support Center: Customized Training and Technical Assistance model to support the implementation of the Mentoring Children of Prisoners initiative through OJJDP. And P3: Positive Pathways Program - A youth and young adult re-entry for ex-offenders demonstration program through DOL.

Pittsburgh, Pa

Served as liaison for clients, overseeing all aspects of event planning and implementation for diverse range of events. Supervised union staff to ensure event and building regulations compliance. Led green initiatives, including building tours and managing composting to promote sustainability practices.Event Management: Liaison and primary point of contact for clients to plan and implement all aspects of events. Lead project manager on events such as non-profit meetings and shows, corporate conferences, international trade show conferences, public shows, commencement ceremonies, special events, union conferences, as well as various banquets and receptions. Research/Forecasting: Researched future events for budgeting and planning purposesSupervision: Supervised union staff during events and provided guidance and directionOperations/Building Management: Oversaw operations and contractors to assure event requirements and building regulations were met. Assisted Safety Officer with walkthroughs to ensure regulations were upheld Green Initiatives Leadership: Gave green building tours, managed composting, monitored green practicesNoteworthy Events: G20 Summit; United Steel Workers Clinton/Obama Forum; Anthrocon; American Diabetes Expo; Harley Davidson Regional Meeting; 2008, 2009 Pittsburgh Penguins Stanley Cup Finals

Pittsburgh, Pa

Pittsburgh, Pa

Master Of Science - Ms, Nonprofit Management

Bachelor Of Science, Communication: Public Relations

Activities and Societies: University Program Board, WRSK 88.1 FM

High School Diploma