Errico Cataldi
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Errico Cataldi Email & Phone Number

End User Services and Infrastructure Senior Manager at Amicus Therapeutics
Location: Staten Island, New York, United States 6 work roles 2 schools
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Current company
Role
End User Services and Infrastructure Senior Manager
Location
Staten Island, New York, United States
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Who is Errico Cataldi? Overview

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Quick answer

Errico Cataldi is listed as End User Services and Infrastructure Senior Manager at Amicus Therapeutics, a company with 616 employees, based in Staten Island, New York, United States. AeroLeads shows a matched LinkedIn profile for Errico Cataldi.

Errico Cataldi previously worked as End User Services & Infrastructure Associate Director at Amicus Therapeutics and Associate Director of Information Technology at Hackensack Meridian Health. Errico Cataldi holds Bachelor'S Degree, Computer/Information Technology Administration And Management from Devry University.

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Email format at Amicus Therapeutics

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Amicus Therapeutics

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Profile bio

About Errico Cataldi

Hi I’m Errico, an experienced IT Director/Service Desk Manager, I have over 15 years experience delivering exceptional customer service and operational excellence. I lead by example, managing multiple teams of IT service desk professionals, and driving results using data, direct feedback, and strong accountability in a supportive and learning environment.I specialize in developing and executing strategies for the IT service desk function. By ensuring resource optimization, I provide proactive and reactive support, facilitating organizational priorities. My role involves offering guidance on IT policies and procedures, collaborating with departments to understand end user pain points, and crafting long-term plans for continuous technology improvement.I am passionate about building strong relationships, I excel in working with people at all levels of the organization — from leadership and end users to customers. My goal is to contribute to a collaborative environment that fosters innovation, addresses challenges effectively, and elevates the overall technology experience.Core Competencies and Technological Skills:ServiceNow | Autotask | ConnectWise | AutomateMicrosoft Azure | MS 365 Security | MS Office 365 | G-Suite | Cloud Computing |Leadership and Team Management | Project Management | Vendor Management | Data Management | Strategic Planning and IT Strategy | IT Infrastructure Management | Budgeting and Financial ManagementCertifications:ITIL v4 Project Management FoundationsGenerative AI for Business Leaders IT Service Management FoundationsAgile Foundations Cloud Governance & ConceptsITSM Foundations Cybersecurity with Cloud ComputingMicrosoft Loop AI Certified A+ & NetworkingI’m excited to bring my IT Management expertise to a new opportunity as an IT Director/Manager. If you’re seeking someone who can drive results, build lasting client relationships, and navigate the evolving IT landscape, please feel free to contact me here on LinkedIn.

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Errico Cataldi's current company

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Amicus Therapeutics
Amicus Therapeutics
End User Services and Infrastructure Senior Manager
New York, United States
Website
Employees
616
AeroLeads page
6 roles

Errico Cataldi work experience

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End User Services And Infrastructure Senior Manager

New York, United States

End User Services & Infrastructure Associate Director

Current

Princeton, New Jersey, United States

➤ Collaborate and manage the following teams (Security, SharePoint, Applications, Engineering, Cyber Security, Desktop Support) to ensure timely project delivery, smooth service implementations, and effective troubleshooting and conduct regular account reviews, providing clients with performance metrics, security updates, and service improvement.

Aug 2022 - Present

Associate Director Of Information Technology

United States

➤ Supervised and coordinated 20 offshore and 15 onsite technicians and managed the help desk for 20 locations.➤ Efficiently determined workload and delegated tasks to various departments to ensure productivity results were met.➤ Skillfully managed evaluations and reviews as well as creating service catalogs for various standardizing procedures.➤.

Oct 2020 - Dec 2022

Director Of Information Technology

Elite Diagnostics

New York, United States

➤ Skillfully analyzed IT needs to develop new or modified applications and meet hardware and software requirements.➤ Evaluated alternatives, identified impacts, and recommended cost effective solutions to meet budget specifications.➤ Effectively troubleshooted, analyzed, and resolved computer and network hardware and software complications.➤ Successfully.

Jan 2012 - Mar 2020

Help Desk Manager

Elite Diagnostics

New York, United States

➤ Adopted technology, developed budget and statement work, and included project justification for client organizations.➤ Monitored project financials, updated plans with accurate information, and followed financial standards and processes.➤ Skillfully facilitated and executed project plans, vendor-related agreements, and report presentations for.

Jan 2008 - Mar 2012

It Support Engineer

Elite Diagnostics

➤ Skillfully provided support for low-high complexity situations for windows desktops, servers, and software support.➤ Efficiently ensured desktop computers interconnected seamlessly with diverse systems including file and email servers.➤ Ensured application and administrative systems connected to help minimize end-user downtime and problematic issues.➤.

Jan 2000 - Dec 2008
Team & coworkers

Colleagues at Amicus Therapeutics

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2 education records

Errico Cataldi education

Bachelor'S Degree, Computer/Information Technology Administration And Management

FAQ

Frequently asked questions about Errico Cataldi

Quick answers generated from the profile data available on this page.

What company does Errico Cataldi work for?

Errico Cataldi works for Amicus Therapeutics.

What is Errico Cataldi's role at Amicus Therapeutics?

Errico Cataldi is listed as End User Services and Infrastructure Senior Manager at Amicus Therapeutics.

Where is Errico Cataldi based?

Errico Cataldi is based in Staten Island, New York, United States while working with Amicus Therapeutics.

What companies has Errico Cataldi worked for?

Errico Cataldi has worked for Amicus Therapeutics, Hackensack Meridian Health, and Elite Diagnostics.

Who are Errico Cataldi's colleagues at Amicus Therapeutics?

Errico Cataldi's colleagues at Amicus Therapeutics include Mark Harnett, Chris Ward, Rosh Joshi, Derek Musashe, and Selena Smith.

How can I contact Errico Cataldi?

You can use AeroLeads to view verified contact signals for Errico Cataldi at Amicus Therapeutics, including work email, phone, and LinkedIn data when available.

What schools did Errico Cataldi attend?

Errico Cataldi holds Bachelor'S Degree, Computer/Information Technology Administration And Management from Devry University.

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