• Currently managing $3.2M new client implementation by applying Scale Scrum methodologies to drive project communication across multiple teams• Automated department work intake process to drive collaboration among business and IT stakeholders and alleviate manual work for Technical Product Owners • Acted as Product owner for website, working with business stakeholders to prioritize project initiatives and build product roadmap• Trained developer team on Agile methodologies and implemented new processes to increase productivity and manage backlog• Managed website developer work as Scrum Master – successfully implemented 4 projects and various features by removing roadblocks and mitigating risks• Coached Business Analyst to successfully move into Product Owner role

• Led the implementation of a customer self-service portal for a new client partnership• Trained replacement administrator on business unit project management tool to facilitate a smooth transition for department staff

• Created project and resource reporting for management, highlighting areas of improvement and recommending changes• Acted as administrator for business unit project management tool• Managed the development work for a client enrollment portal to facilitate a better customer experience for their customer base

• Assisted with the management of a key strategic initiative comprising 8 projects by updating project documentation and streamlining communication across stakeholders • Managed 1.8M budget, providing monthly budgeting and forecasting to Senior Management• Acted as interim Project Manager during new Project Manager onboarding, including training of new Project Manager on current project status and execution