Emily Dickerson Email & Phone Number

United States

Glen Allen, Virginia, United States

• Assist customers via phone, email and fax with inquiries including but not limited to backup documentation, tracing shipments, rate quotes, tariff discrepancies and billing and/or invoicing questions• Communicate directly with customers regarding billing concerns and requirements• Audit dispatch data and customer paperwork• Maintain personal invoicing queues while adhering to company deadlines• Identify potential errors made on invoices• Process and bill invoices out of company software pursuant to applicable tariffs and pricing agreements• Successfully carry out invoicing procedures via mail and electronic delivery• Reconcile accounts in a timely manner• Complete company reporting and auditing on an as needed basis• Collaborate with management on special assignments as requested• Support team by acting as back up during a team member absence• Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, filing and data entry• Manage invoice priorities and workload responsibilities

● Greet patients● Check in and review registration● Answering patient phone calls● End of the day monetary management● Chart preparation● Appointment scheduling ● Facilitating in the check out process with patients

Mechanicsville, Virginia, United States

● Assist Veterinarian during surgical procedures● Provide excellent customer service while assisting doctors during appointments, answering phone calls, intake and discharge of patients● Updating patient medical records● Invoice and payment processing● Laboratory work involving specimen and blood collection● Venipuncture for blood collection on patients● IV catheter placement on patients● Stocking of treatment, exam rooms, and main counter● Appointment scheduling for clients● Proficiency in Microsoft Word, Avimark, and DemandForce● Filling of prescribed medications● Teamwork with other assistants for patient care while in treatment

● Maintain a clean dining area● Greeting guests, as well as taking food orders and preparing orders. ● Payment processing● Restocking of store items● Provided exceptional customer service