Chandrashekar C E Email & Phone Number

Bengaluru, Karnataka, India

Managing a team of Cloud Adoption Architects and Program Managers engaged in cloud business growth for premium North American OCI customers.Managing Cloud Adoption engagements for marquee cloud customers and drive exponential cloud revenue growth.

Bangalore

a. Customer CXO / BDM level engagement for business development / growth for Microsoft Azure, 0365, on-prem technologies in-line the customer IT roadmap. Grew the business 8x in large accounts in FY 15 and FY 16, from $20K to $360K.b. Develop and drive cloud adoption and migration strategy ( 0365 and MS Azure ) in key accounts. c. Responsible for business growth and enhanced Customer Partner Experience ( CPE ) on a on-going basis. CPE score of 100% for 4 years in succession ( FY 14- FY 18 )d. Managing MS support delivery for global conglomerates like by interfacing with the customer and the TAM’s of the respective countries.

Bangalore

End to end product and business deliverables as part of seeding a startup involving developing the cloud management platform.Leading the team in filing a patent for a cloud management software product, as part of seeding a cloud startup. Patent application accepted by Indian Patent office.

Leading the System QA team of ~50 Engineers and 3 managers in multiple geos and responsible for product testing of the main revenue generating code line for the company, for four years.Ensured timely releases of about ~10 releases. Hired new Engineers, transitioned existing Engineers into this role, transitioned release activities from US teams, Setup lab infrastructure in multiple geos with a total value of ~$3M.Started a companywide new initiative called customer deployment testing, which provided significant value add to the product quality. Number of sev A bugs reported in related areas came down by 25%.Performed the role of Scrum master for multiple releases and built a team of Agile scum masters.

Delivering timely software patches with desired quality levels.Managing the QA org in Continuous Engineering dept for end to end QA, including critical issue reproduction, resolution and regression testing of software patches for core and edge switching products, using ATM, IP and VOIP protocols.Responsible for Critical customer issues reproduction and resolution and patch delivery. Effective vendor management ( Axis technologies which is Tech Mahindra now ) for software patch release activities.Led the team in resolving a business critical issue for a German customer.

Tech lead for QA of Interactive Voice response (IVR) application for major clients like FedEx. Designed and executed test plans. Performing application QA by leveraging oracle database, Solaris host and BEA web servers and java apps.

Tech lead for critical Customer software patch verification for major Lucent customers. Ensured delivery of software patches with a monthly cadence.

Lead the team effort in performing System, IP, VLAN and trunk testing for the Core builder-9000 enterprise chassis.

Led the team effort in providing Escalation support (interface between the various levels of support, client and development) for a number of Novell products. Ensured resolution of a critical customer issue after on-site to Japan, which saved the company from incurring legal damages..

Egmp, Executive General Management Programme

Bachelor Of Engineering, Electronics