Echo Cao Email & Phone Number

China

Shanghai, China

Shanghai

- Strategic Planning1. Act as a consultant to the management team and provide input on the HR implications of strategic & operational decisions and plans2. Maintain effective working relationship with all levels of the employees while displaying exceptional service and teamwork - Organization Development:1. Work with the management to build a sustainable organization: ensure that appropriate development programs and succession plans are in place for personnel at necessary levels in the organization2. Analysis the training needs and make the training plan for PREW cluster according to existing resources3. Organize the PREW Cluster Junior Leadership training and take the observer role to give the input to business manager - Operational Excellence and Legal Compliance1. Ensure consistency in all HR policies, procedures and practices 2. Ensure that accurate and timely records of benefit plans, personnel transactions such as hires, promotions, transfers, performance reviews, separations, and employee statistics for government and internal reporting are maintained3. Ensure that all termination case handled appropriately with Lawyer’s support 4. Ensure that all documentation associated with employee terminations are in order5. Identify legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.6. Compose and distribution of a Quarterly HR Communiqué to Management team- Staffing and Employment Relationship:1. Work with business manager to develop hiring plans and ensure that staffing targets are achieved2. Ensure appropriate HR interface with new hire orientation to foster positive attitude toward company culture3. Ensure that employee exit interviews are conducted and that data gathered is analyzed and fed back to the functional team leaders- Acquisition and restructureSuccessfully handled 4 acquision and restructure cases in Damco from 2012 to 2014

Shanghai

• Support Regional Internal Controlling manager to work out internal audit plan• Conduct and lead the internal audit trip within North Asia regional• Conduct the sample assessment and face to face review with different level employees, evaluate and rank the findings • Work out the internal audit report to support Regional CEO/CFO have a clear picture on country level controlling status • Coordinate with global internal controlling team to measure the monthly regional CFO control dashboard, achieve the global No.1 ranking through certain action plan.

Shanghai

2007 – 2008 Project Deputy Manager• Initiate and implement the Customer services project via project tools in branch level• Manage the operation process across the team to improve the productivity and data quality • Work out the department Dashboard to measure the performance and discuss solution with department managers• Coordinate with Regional project team to support the regional project ongoing 2005 -- 2006 Supplier purchasing and management Chief• Manage trucking operation team with 4-5 subordinators• Organize and manage the yearly trucking supplier biding • Pricing Negotiation and management• Responsible of optimizing and generalizing the trucking operation procedure both internally and externally.2002 – 2004 Customer services Chief• Manage a team with 5-6 subordinators • Responsible for the service level to all clients within the team• Pro-actively foresee and prevent major service failures• Responsible of delivering the commercial VAS targets set for the team

Master'S Degree, Human Resources Management And Services

Bachelor'S Degree, Logistics Managment