Joshua Waldman Email & Phone Number

Syracuse, New York, United States

VisionTo raise the quality of life throughout Central New York.MissionTo support, promote and bring together organizations that enhance the life of people in need within the Central New York region.HistoryThe Echo Fund was created by Patti Borer in 2018 to continue supporting the community after the dissolution of Express Mart. Now managed by Josh and Andrea Waldman and the Central New York Community Foundation, The Echo Fund has distributed more than $100K in grants to organizations.

Create a world-class customer experience by providing passionate customer service and selling through customer engagement. Uphold DICK'S Sporting Goods' standards for merchandise presentation of the best apparel and equipment brands in sporting goods.

Promoted from Customer Support Representative to Sales Executive in March of 2015, taking over all Division I accountsEstablished and built relationships with DI clients in order to generate new and renewal sales leadsNegotiated favorable terms for new and renewal business opportunitiesPresented SIDEARM Sports platform to key members of athletic staffCreated and executed marketing plans to drive customer acquisition, retention, loyalty and revenueDrove revenue for new products and features with potential and existing partnersWorked with design, technology, project management and support teams to achieve goals and execute plansManaged part-time customer support staff of 30, including hiring, training and dismissal of membersTrained all new users (customers) on the SIDEARM Sports platformAssisted clients through any of SIDEARM’s products including the SIDEARM proprietary content management system, SIDEARM lives stats and SIDEARM audio/video streamingProvided timely and educated responses to client problems via phone, email or the support ticket systemCreated and maintained positive relationships with SIDEARM’s client baseServed as the central point of communication between customers experiencing advanced problems and SIDEARM’s technical team as the problems get resolved

Syracuse, New York

Senior member of the university’s Athletic Communications Department which manages information and media relations for university coaches, athletes and teams. Manage up to four junior staffServed as the primary contact for Syracuse’s nationally prominent women’s basketball, field hockey and men and women’s rowing teamsAssisted with football and served as the full time staff member responsible for volleyball, softball, cross country and track and fieldWrote, designed and published extensive internal and external communications on university athletics.Supervised media relations and game-day operations for all major sports, including press conferences and weekly media dayCoordinated with journalists at national media like USA Today, CBS, ABC, FOX, ESPN, New York Times, Sports Illustrated, local television affiliates and daily newspapers for interviews and information on university athletes and teamsBrief and counsel coaches and student-athletes prior to media interviewsWrote and edited feature stories appearing in fundraising magazineMember of External Communication staff which creates marketing campaigns for major revenue sportsVolunteer for the 2000, 2002, 2005 and 2010 NCAA Men’s Basketball East Regional

Denver, Colorado

Promoted from Media Relations Assistant to Assistant Director in only three months, taking over duties for men’s basketball, men’s soccer and women’s lacrosseServed as the primary media contact for men’s soccer and swimming and diving while operating as the Media Relations AssistantAssisted in the television and radio broadcast of several events, including all men’s basketball gamesWorked extensively with university and athletic administration on several special projectsAssisted in all aspects of media relations for 17 University of Denver sports including the back-to-back national champion hockey team and national champion ski teamDesigned, wrote and edited media guides, game notes, releases and game programs for assigned sports, including a bimonthly developmental publication – “Pioneer Pulse”Wrote for a wide range of audiences, including the public, media and administratorsUpdated historical and statistical files, including the maintenance of Denver’s web siteAssisted with department budget and directly supervised one media relations assistant and four work-study students

Providence, Rhode Island

Assisted in all aspects of media relations for 23 BIG EAST sports and administered to the media relations needs of the 14 member institutionsServed as the primary media contact for women’s soccer, baseball, cross country, indoor and outdoor track & field, rowing and golfDesigned, wrote and edited media guides and championship programs for women’s soccer, baseball, cross country, indoor and outdoor track & fieldDistributed news material to local, regional and national mediaUpdated historical and statistical filesAssisted the media relations staff with Service Bureau duties for football and men’s basketballMaintained comprehensive web site receiving 5.9 million hits per year

Syracuse, New York Area

Served as an assistant for men’s basketball and swimming and divingMedia steward for all home football and men’s basketball games and the 2000 men’s basketballEast Regional ChampionshipMaintained newspaper clipping archive, assisted in assembling media guidesProvided the media and public with information